Audience

Businesses in need of a scheduling, video calling experiences and analytics solution

About 24sessions

24sessions offers various ways to create an interaction. Our booking technology allows scheduled meetings, instant click to call journeys and escalation from chat. Meet customers how it suits them best. From a rich video call with screen sharing to a quick voice chat on your site or a full fletched co-browse session. On any device, including mobile, without installations. Thanks to recordings and automated transcriptions your interactions will become more effective and efficient. With our analytics suite you get insights in customer satisfaction, compliance, script adherence and goal attainment. All video calls are encrypted, take place on your own trusted domain, are accessible with a unique & temporary access link and can only be started by the assigned agent. Your data is securely stored in Europe, AES-256 encrypted and access is protected with advanced access management, audit trails and user federation.

Integrations

API:
Yes, 24sessions offers API access

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Company Information

24sessions
Netherlands
24sessions.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

24sessions Frequently Asked Questions

Q: What kinds of users and organization types does 24sessions work with?
Q: What languages does 24sessions support in their product?
Q: What kind of support options does 24sessions offer?
Q: What other applications or services does 24sessions integrate with?
Q: Does 24sessions have an API?
Q: Does 24sessions have a mobile app?
Q: What type of training does 24sessions provide?

24sessions Product Features

Conversation Intelligence

Call Recording
Call Recording Cloud Storage
Call Transcription
Call Analytics
Topic Tags
Topic-Based Analytics
AI Insights
Call/Meeting Sharing
Call Snippets
Account Health Alerts
Sales Coaching
Win/Loss Analysis
Video Conferencing Analytics

Meeting

Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Meeting Room Booking
Scheduling
Action Item Tracking
Materials Management
Meeting Feedback
Meeting Preparation Tools
Minutes Management
Post-Meeting Tools
Travel Management
Voting Management

Video Conferencing

Whiteboard
On-Demand Webcasting
Electronic Hand Raising
Two-Way Audio & Video
Record & Playback Ability
Presentation Streaming
Private Chat
Video Conferencing
Real-Time Chat
Presentation Tools
Screen Sharing
Mobile Access

Web Conferencing

Whiteboard
On-Demand Webcasting
Electronic Hand Raising
Two-Way Audio & Video
Record & Playback Ability
Presentation Streaming
Private Chat
Video Conferencing
Real-Time Chat
Presentation Tools
Screen Sharing
Mobile Access