Best Observability Tools for ServiceNow
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Compare the Top Observability Tools that integrate with ServiceNow as of August 2025
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This a list of Observability tools that integrate with ServiceNow. Use the filters on the left to add additional filters for products that have integrations with ServiceNow. View the products that work with ServiceNow in the table below.
What are Observability Tools for ServiceNow?
Observability tools are software platforms that help monitor, measure, and gain insights into the performance and health of systems, applications, and infrastructure. These tools provide a comprehensive view of the system by collecting and analyzing data from various sources, including logs, metrics, traces, and events. Observability tools are essential for identifying and diagnosing issues, improving system reliability, and optimizing performance. They enable real-time monitoring, anomaly detection, root cause analysis, and alerting, which allows teams to respond proactively to potential problems. By offering detailed insights into system behavior, observability tools are critical for DevOps, cloud-native environments, and microservices architectures. Compare and read user reviews of the best Observability tools for ServiceNow currently available using the table below. This list is updated regularly.
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1
Site24x7
ManageEngine
ManageEngine Site24x7 is a comprehensive observability and monitoring solution designed to help organizations effectively manage their IT environments. It offers monitoring for back-end IT infrastructure deployed on-premises, in the cloud, in containers, and on virtual machines. It ensures a superior digital experience for end users by tracking application performance and providing synthetic and real user insights. It also analyzes network performance, traffic flow, and configuration changes, troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage. Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide.Starting Price: $9.00/month -
2
Auvik
Auvik Networks
Auvik delivers true network observability with automated mapping, real-time monitoring, and actionable insights. Visualize your entire infrastructure, from device connections to performance metrics, and quickly identify anomalies that could lead to disruptions. Auvik’s platform enables proactive management and optimization, ensuring your network remains resilient, secure, and high-performing at all times. -
3
NetBrain
NetBrain Technologies
Since 2004, NetBrain has transformed network operations with its no-code automation platform, helping teams systematically shift left by turning complex processes into streamlined workflows. By unifying AI and automation, NetBrain delivers actionable hybrid network-wide observability, automates troubleshooting, and enables safe change management to boost efficiency, reduce MTTR, and mitigate risk, enabling IT organizations to proactively drive innovation. Get network-wide and contextualized observability across your multi-vendor, multi-cloud network Visualize and document the entire hybrid network using dynamic network maps and end-to-end paths Auto-discover and document hybrid network -
4
Sematext Cloud
Sematext Group
Sematext Cloud is an innovative, unified platform with all-in-one solution for infrastructure monitoring, application performance monitoring, log management, real user monitoring, and synthetic monitoring to provide unified, real-time observability of your entire technology stack. It's used by organizations of all sizes and across a wide range of industries, with the goal of driving collaboration between engineering and business teams, reducing the time of root-cause analysis, understanding user behaviour and tracking key business metrics. The main capabilities range from log monitoring to APM, server monitoring, database monitoring, network monitoring, uptime monitoring, website monitoring or container monitoring Find complete details on our website. Or better: start a free demo, no email address required.Starting Price: $0 -
5
eG Enterprise
eG Innovations
IT performance monitoring is not about monitoring CPU, memory and network resources any more. eG Enterprise makes user experience the centerpiece of your IT monitoring and management strategy. With eG Enterprise, you can measure the digital experience of your users, get deep visibility into the performance the entire application delivery stack — from code to user experience, and data center to cloud — from a single pane of glass, correlate performance across domains and pinpoint the root-cause of problems proactively. Machine learning and analytics capabilities embedded in eG Enterprise enable IT teams make intelligent decisions regarding right-sizing, optimization and planning for future growth. The result: happy users, enhanced productivity, improved IT efficiency and tangible business ROI. eG Enterprise is available for installation on-premise and as a SaaS solution. Start a free trial today.Starting Price: $1,000 per month -
6
Dynatrace
Dynatrace
The Dynatrace software intelligence platform. Transform faster with unparalleled observability, automation, and intelligence in one platform. Leave the bag of tools behind, with one platform to automate your dynamic multicloud and align multiple teams. Spark collaboration between biz, dev, and ops with the broadest set of purpose-built use cases in one place. Harness and unify even the most complex dynamic multiclouds, with out-of-the box support for all major cloud platforms and technologies. Get a broader view of your environment. One that includes metrics, logs, and traces, as well as a full topological model with distributed tracing, code-level detail, entity relationships, and even user experience and behavioral data – all in context. Weave Dynatrace’s open API into your existing ecosystem to drive automation in everything from development and releases to cloud ops and business processes.Starting Price: $11 per month -
7
Netreo
Netreo
Netreo is the most comprehensive full stack IT infrastructure management and observability platform. We provide a single source of truth for proactive performance and availability monitoring for large enterprise networks, infrastructure, applications and business services. Our solution is used by: - IT Executives to have full visibility from the business service right down into the infrastructure and network that supports it. - IT Engineering departments as a decision support system for capacity planning, and architecting modern solutions. - IT Operations teams for real time visibility into what is failing in their environment, what bottlenecks exist and who it is affecting. We provide all of these insights for systems and vendor mixes in large heterogeneous and constantly evolving environments. We have an extensive and growing list of supported vendors (over 350 integrations) including network vendors, servers, storage, virtualization, cloud platforms and others.Starting Price: $5/resource/mo -
8
Edge Delta
Edge Delta
Edge Delta is a new way to do observability that helps developers and operations teams monitor datasets and create telemetry pipelines. We process your log data as it's created and give you the freedom to route it anywhere. Our primary differentiator is our distributed architecture. We are the only observability provider that pushes data processing upstream to the infrastructure level, enabling users to process their logs and metrics as soon as they’re created at the source. We combine our distributed approach with a column-oriented backend to help users store and analyze massive data volumes without impacting performance or cost. By using Edge Delta, customers can reduce observability costs without sacrificing visibility. Additionally, they can surface insights and trigger alerts before data leaves their environment.Starting Price: $0.20 per GB -
9
LogicMonitor
LogicMonitor
LogicMonitor’s SaaS-based observability and IT operations data collaboration platform helps ITOps, developers, MSPs and business leaders gain visibility into and predictability across the technologies that modern organizations depend on to deliver extraordinary employee and customer experiences. LogicMonitor seamlessly monitors everything from networks to applications to the cloud, empowering companies to focus less on troubleshooting and more on innovation. Bridge the gap between tech, teams, and IT with powerful real-time dashboards, network device configurations, full data center visibility, network scanning, and flexible alerting and reporting. -
10
Thundra
Thundra
Thundra is a developer platform company that empowers application teams to develop, debug, test, and monitor modern microservices on the cloud. By offering everything from automated instrumentation to cloud debugging and test optimization in a single platform, Thundra eliminates the need for multiple tools for pre-production and production environmentsStarting Price: $90 per month -
11
Elastic Observability
Elastic
Rely on the most widely deployed observability platform available, built on the proven Elastic Stack (also known as the ELK Stack) to converge silos, delivering unified visibility and actionable insights. To effectively monitor and gain insights across your distributed systems, you need to have all your observability data in one stack. Break down silos by bringing together the application, infrastructure, and user data into a unified solution for end-to-end observability and alerting. Combine limitless telemetry data collection and search-powered problem resolution in a unified solution for optimal operational and business results. Converge data silos by ingesting all your telemetry data (metrics, logs, and traces) from any source in an open, extensible, and scalable platform. Accelerate problem resolution with automatic anomaly detection powered by machine learning and rich data analytics.Starting Price: $16 per month -
12
InsightFinder
InsightFinder
InsightFinder Unified Intelligence Engine (UIE) platform provides human-centered AI solutions for identifying incident root causes, and predicting and preventing production incidents. Powered by patented self-tuning unsupervised machine learning, InsightFinder continuously learns from metric time series, logs, traces, and triage threads from SREs and DevOps Engineers to bubble up root causes and predict incidents from the source. Companies of all sizes have embraced the platform and seen that business-impacting incidents can be predicted hours ahead with clearly pinpointed root causes. Survey a comprehensive overview of your IT Ops ecosystem, including patterns, trends, and team activities. Also view calculations that demonstrate overall downtime savings, cost of labor savings, and number of incidents resolved.Starting Price: $2.5 per core per month -
13
BigPanda
BigPanda
Aggregate data from all observability, monitoring, change and topology tools. BigPanda’s Open Box Machine Learning will correlate the data into a small number of actionable insights so incidents are detected in real-time, as they form, before they escalate into outages. Accelerate incident and outage resolution by automatically identifying the probable root cause of problems. BigPanda identifies both root cause changes and infrastructure-related root causes. Resolve incidents and outages faster. BigPanda automates and streamlines the incident response lifecycle across incident triage, ticketing, notifications, and war room creation. Accelerate remediation by integrating BigPanda with enterprise runbook automation tools. Applications and cloud services are the lifeblood of every company. When there’s an outage, everyone is impacted. BigPanda cements AIOps market leadership with $190M in funding, $1.2B valuation. -
14
Zenoss
Zenoss
Zenoss Cloud is the first SaaS-based intelligent IT operations management platform that streams and normalizes all machine data, uniquely enabling the emergence of context for preventing service disruptions in complex, modern IT environments. Zenoss lets enterprises focus on growing their businesses by freeing them from the work that slows down architecture and operations teams. Organizations using Zenoss can eliminate infrastructure blind spots, predict impacts to business services before they cause outages, and resolve incidents faster — operating at whatever scale the business requires. Zenoss Cloud is the first SaaS-based intelligent IT operations management platform that streams and normalizes all machine data, uniquely enabling the emergence of context for preventing service disruptions in complex, modern IT environments. Zenoss is built for modern IT infrastructures. Let's discuss how we can work together. -
15
Uptycs
Uptycs
Uptycs is the first unified CNAPP and XDR platform. Reduce risk by prioritizing responses to threats, vulnerabilities, misconfigurations, sensitive data exposure, and compliance mandates. With Uptycs, you can protect your entire enterprise, from laptops and servers to public and private cloud infrastructure. The platform streamlines your response to threats and offers a single UI and data model for easy management. Uptycs ties together threat activity as it traverses on-prem and cloud boundaries, delivering a more cohesive security posture. If you're looking for a powerful security solution that eliminates silos and tool sprawl, Uptycs is the answer. Looking for acronym coverage? We have you covered, including CNAPP, CWPP, CSPM, KSPM, CIEM, CDR, and XDR. Start with your Detection Cloud, Google-like search, and the attack surface coverage you need today. Be ready for what’s next. Shift up with Uptycs. -
16
Epsagon
Epsagon
Epsagon enables teams to instantly visualize, understand and optimize their microservice architectures. With our unique lightweight auto-instrumentation, gaps in data and manual work associated with other APM solutions are eliminated, providing significant reductions in issue detection, root cause analysis and resolution times. Increase development velocity and reduce application downtime with Epsagon.Starting Price: $89 per month -
17
Virtana Platform
Virtana
Know before you go to the public cloud with a single AI-powered observability platform to migrate, control cost, optimize performance, monitor, and drive uptime for your infrastructure across data centers, private and public clouds. The most difficult challenges facing enterprises as they seek to leverage public clouds are how to “know before you go” which workloads to migrate and how to avoid unexpected costs and performance degradation once workloads are operating in the cloud. With the Virtana unified observability platform, you can migrate and optimize across hybrid, public, and private cloud environments. This modular hybrid-cloud infrastructure optimization platform collects high-fidelity data — then apply AIOps technologies, including machine learning and advanced data analytics to to provide intelligent observability of singular workloads to make better decisions about what to move and where to move it while still meeting performance requirements. -
18
LOGIQ
LOGIQ.AI
LOGIQ.AI’s LogFlow provides centralized control of your observability data pipelines. As data streams arrive, they are automatically organized and optimized for your business teams and knowledge workers. XOps teams can centralize data flow management, gain data EPS control, and increase data quality and relevance. Built on any object store, LogFlow’s InstaStore enables infinite data retention and on-demand data replay to any target observability platform of your choice. Analyze operational metrics across applications and infrastructure and gain actionable insights that help you scale with confidence while maintaining high availability. Fuel business decisions and better user experiences by collecting, transforming, and analyzing behavioral data and usage patterns from business systems. Don’t let new attack techniques catch you off guard. Detect and analyze threat patterns from multiple sources and automate threat prevention and remediation. -
19
meshIQ
meshIQ
Middleware Observability & Management Software for Messaging, Event Processing, and Streaming Across Hybrid Cloud (MESH). - Complete observability and monitoring of Integration MESH with 360° Situational Awareness® - Securely manage, and automate configuration, administration, and deployment - Track, trace, and analyze transactions, messages and flows - Collect, monitor, and benchmark MESH performance meshIQ delivers granular access controls to manage configurations across the MESH to reduce downtime and quick recovery from outages. Provides the ability to find, browse, track, and trace messages to detect bottlenecks and speeding up root-cause analysis. Unlocks the integration blackbox to deliver visibility across the MESH infrastructure to visualize, analyze, report, and predict. Delivers the ability to trigger automated actions based on pre-defined criteria or intelligent actions determined by AI/ML. -
20
Apica
Apica
Apica is the observability cost optimization leader helping IT teams gain complete control over their telemetry data economics. Apica Ascent processes all observability data types including metrics, logs, traces, and events while optimizing observability costs by 40% compared to traditional approaches. Unlike solutions that lock users into proprietary formats, Ascent offers true flexibility with support for any data lake of choice, on-premises or cloud deployment options, and elimination of expensive tool sprawl through modular solutions. Built to handle high-cardinality data that overwhelms competitive solutions, Ascent includes the patented InstaStore™ optimized storage technology for maximum efficiency and advanced root cause analysis capabilities. Organizations choose us to make observability investments that reduce costs instead of spiraling them out of control. -
21
StackState
StackState
StackState's Topology and Relationship-Based Observability platform lets you manage your dynamic IT environment more effectively by unifying performance data from your existing monitoring tools into a single topology. Enabling you to: 1. 80% Decreased MTTR: by identifying the root cause and alerting the right teams with the correct information. 2. 65% Fewer Outages: through real-time unified observability and more planful planning. 3. 3x Faster Releases: by giving time back to developers to increase implementations. Get started today with our free guided demo: https://www.stackstate.com/schedule-a-demo -
22
HCL iObserve
HCLSoftware
HCL iObserve is a part of Intelligent Full Stack Observability offering under HCLSoftware AI & Intelligent Operations framework. It is a comprehensive, integrated, & full-stack observability solution designed to monitor & observe the complex IT ecosystem across hybrid cloud & help customers accelerate digital transformation. The solution is designed for organizations of all sizes & industries. It includes built-in intelligence to help customers optimize performance, ensure availability, & reduce remediation time across on-premises & multi-cloud environments.
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