Best Natural Language Processing Software for Microsoft Dynamics 365

Daisee builds technology to provide access to deep insight into the behavioural and emotional dynamics of your customers with the most accurate AI-powered, fully-automated AQM available for more impactful coaching, improved commercial outcomes and compliance monitoring. Daisee analyzes and automatically scores 100% of customer interactions using a world-first automated, digital quality scorecard. This automatically surfaces quality assurance issues that require human intervention in the areas of communication, compliance and conduct. Daisee enables you to see far beyond words alone, surfacing the underlying emotion hidden deep within your interactions – what your customers are really saying, thinking, and feeling. Daisee helps organisations create practical business value immediately, with software that is incredibly flexible and easy to deploy across any telephony system. Globally Daisee operates in Australia, New Zealand and the USA.

Use voice and text commands to access everything you need about your customers. Every bit of customer information both from your internal systems and available on the web all in one spot and on demand. Eliminate thousands of hours of research time for your prospecting and customer experience teams. Know in seconds each day about everything that is happening across your region or product line. Reminders to thank a loyal customer, follow up on late invoices, prepare for an upcoming meeting, add notes for a past meeting, and many more. CRM implementations often fail because of bad or incomplete data. With Sales Assistant, you can compile as much data about your customers all in one place and get more out of your CRM investments. Orchestrate complex integration logic across systems. Bring SaaS data into your own apps, portals, and intranets. One API for all your corporate applications.

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.

Neuron7 helps resolve customer & field service issues faster. By analyzing all of your product manuals, past cases, technician notes, and any other data source, Neuron7's AI diagnoses issues and guides your teams through resolution steps. Your experts can curate the AI predictions, elegantly capturing their knowledge while creating a continually learning "resolution system of record" that new team members can use for faster onboarding. Neuron7 provides end-to-end resolution intelligence for self-service, the call center, and field service within your existing CRM or workflow. Modules include intelligent search, service predictions, diagnostic intelligence, and automated resolutions.

​Lumi AI is an enterprise analytics platform that enables users to explore data and extract custom insights through natural language queries, eliminating the need for SQL or Python expertise. It offers self-service analytics, conversational analytics, customizable visualizations, knowledge management, seamless integrations, and robust security features. Lumi AI supports diverse teams, including data analysis, supply chain management, procurement, sales, merchandising, and financial planning, by providing actionable insights tailored to unique business terms and metrics. Its agentic workflows address simple to complex queries, uncover root causes, and facilitate complex analyses, all while interpreting business-specific language. Lumi AI integrates effortlessly with various data sources, ensuring enterprise-grade security by processing data within the client's network and offering advanced user permissions and query controls. ​

Leverage the power of custom models to build your competitive advantage. With our enterprise Gen AI stack, go beyond your imagination and offload manual tasks to powerful assistants instantly – the sky is the limit. For enterprises where data security is paramount, fine-tune and deploy generative AI models on your own cloud, securely.