Best Master-Planned Community Software

Pipsy is an AI-powered lot management and reporting platform built specifically for master-planned communities, designed to centralize and automate inventory tracking, sales data, and day-to-day operational workflows. It acts as a digital assistant that continuously manages lot inventory in real time, ensuring that all stakeholders, developers, builders, and sales teams work from a single, accurate source of truth. Through its Builder Portal, sales teams can input sales, cancellations, and closing data directly into the platform, eliminating the need for spreadsheets or manual tracking while automatically updating inventory across connected digital assets. Pipsy provides a unified interface where users can access detailed lot information, historical sales data, and current availability, enabling faster decision-making and improved operational visibility.

TapHero is a maintenance request and ticketing platform designed for homeowners associations (HOAs), condo associations, and property managers who want a simpler way to manage community maintenance issues. Residents submit requests by sending an email, and TapHero automatically converts those messages into organized service tickets. The system uses AI-assisted triage to categorize requests, track conversations, and Property managers can assign tickets, monitor response times, and track resolution status from a centralized dashboard. Because TapHero works through email rather than requiring residents to log into a portal or download an app, it dramatically reduces adoption barriers while improving transparency and accountability for community maintenance operations.maintain a clear record of communication between residents, management teams, and vendors.

Digital contracts integrated into your CRM and marketing. One log-in for your entire sales and marketing process eliminates the need for multiple platforms. Designed for the real estate industry, Spark helps your team run the entire sales process from inventory management to contract generation. Every developer rates contacts differently, and roles differ from team to team. Customize Spark to your workflow and process without interrupting progress. Whether it's condos, townhomes, master planned communities, single family homes or apartments — Spark provides the platform required to sell, market, close and report on your entire portfolio of new development projects. From first contact, we prioritize your objectives and adapt the platform to your team's needs and regional processes. Our consultative approach starts with establishing an onboarding & training plan your whole team will buy into.

Alosant is a leading resident experience platform designed to enhance living in master-planned communities across North America. It helps residents and home shoppers stay informed, engaged, and connected through a branded mobile app and web experience accessible on any device. The platform supports multiple user types including residents, home shoppers, guests, and the public, tailoring the experience to each. Alosant integrates seamlessly with existing systems, enriching engagement with real-time data. Key features include event discovery, amenity booking, communication tools, marketplace access, and mobile access control. Trusted by top developers, Alosant aims to maximize community value and foster stronger resident connections.

Residential OS is a suite of integrated proptech products that digitize and streamline the entire residential real estate development and homebuying process, centralizing data, automating manual tasks, and improving visibility, coordination, and customer experience; it includes tools such as Lot Vault for enterprise land banking and lot management, Xplorer for interactive 3D community maps that help turn browsers into buyers, The XO as a command center to centralize data and workflows for developers and builders, Brightdoor CRM for engaging prospective homebuyers with real-estate-specific customer relationship management and digital registration, and Customer Blueprint for resident engagement and community management, all built to reduce friction across land, lots, homes, and residents while enabling users to unify operational and sales data, enhance buyer interaction, and accelerate processes from approvals to sales and community activation.

dwellingLIVE is powered by the industry's leader in community management and security technology, FRONTSTEPS. Our comprehensive software suite for home builders simplifies every aspect of selling, managing, and securing master-planned communities. Our security platform offers everything from credentialed access and visitor management to mobile patrol and front desk concierge. dwellingLIVE provides a secure and personalized experience for each homeowner. Our solution increases each homeowner’s education and long-term satisfaction, while also continuing to support the builder’s brand. dwellingLIVE enables you to access important information about your home. Our communication tools allow your builder to maintain communication with you. dwellingLIVE ensures that your homeowners can access everything from maintenance manuals, floor plans, paint colors, and service requests at the touch of a button.

Our technology solutions and marketing services are backed by more than 30 years of experience and designed specifically for real estate developers and home builders, including national volume, small in-fills, master-planned community developers, condo developers, custom home builders and more. We understand our industry is constantly evolving, which is why we are dedicated to helping our clients succeed by delivering proven, accountable marketing programs and solutions that generate, engage, and convert home buyers into sales. New home sales is priority one. Empower your sales and marketing teams with the technology and award-winning marketing services designed specifically to help them sell more homes. Increasing lot absorption and gaining real insight into your marketing co-op spend is easy when you have the right technology and award-winning marketing services in place.