Best Government Local Listing Management Software

Birdeye

Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

3,884 Ratings

Starting Price: $250/month

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Semrush

Semrush is an online visibility management and content marketing SaaS platform that ensures businesses get measurable results from online marketing. Our software helps companies of all sizes and industries to optimize their visibility across key channels and create engaging content for their users. Our data enables discovery of great growth opportunities, while workflow and tracking solutions help users run experiments continuously and more accurately measure results. Unveil your competitors’ marketing strategy and tactics. Analyze traffic of any website. Unveil competitor promotion strategies. Get ideas for growing your market share. Discover keyword & backlink gap. Discover how to reach more prospects while spending less. Find the best keywords for every PPC campaign. Monitor your competitor’s ad copies and landing pages. Optimize your Advertising spend (at a local level). Analyze Google Shopping ad campaigns.

17 Ratings

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Synup

Increase Brand Awareness, Customer Acquisition, And Loyalty. Consumers no longer go with what they know. They are searching for what is new, recommended, and experience-driven. Synup's Digital Profile Management Solution drives customer acquisition and loyalty for brands by connecting them to the right consumers across all digital profiles, social media, voice search, and search marketing channels. Synup’s Digital Profile Management Solution drives brand awareness, customer acquisition, and loyalty. Instantly deliver relevant business content to consumers across search engines, social media, voice search, and digital profiles.

31 Ratings

Starting Price: $15.00/month

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Thryv

The end-to-end client experience software for growing small businesses. Get the job, manage the job, get paid and get credit online with Thryv. Thryv is a secure, easy to use small business management platform that automates tasks and puts your customers at the center of your business. ThryvPay can help services businesses save thousands when you accept and process credit card and ACH payments. Take advantage of next day funding, automated recurring payments, client-side convenience fees, QuickBooks integration, automatically scheduled payments and more. Desktop, tablet, or app on the go, Thryv puts the complete business management and exceptional customer service at your fingertips. Thryv works with the digital tools you’re already using to run your small business, streamlining the way you work.

3 Ratings

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rankingCoach

rankingCoach GmbH

rankingCoach is the complete digital marketing app for small businesses. Designed to cover all areas of online marketing: elevate search rankings, create high-performing Google Ad campaigns to increase traffic and leads, manage social media profiles, reviews and local directory presence, as well as monitoring competitors and local market conditions. Small business owners can do all this by taking a few minutes of their time each week, which will boost their business, attract new customers and get ahead of the competition. The App’s Facebook-like feed of local market information and competitor analysis makes marketing online engaging and easy to understand. Even for business owners with no experience in Digital Marketing.

2 Ratings

Starting Price: $29.95 per month

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Moz Local

Moz

Moz Local helps you easily manage your local business listings and reputation on Google, Facebook, and other sites to help consumers find and choose your business. With automated listing management, duplicate deletion, and location data distribution, plus reputation management, you can maintain accurate listings on the sites that matter most, respond to reviews, and post updates and offers. Moz Local provides continuous syncing of location data to our partner network so that consumers are seeing the most accurate information. Our extensive review process helps ensure your location data is cleaned up, consistent, and properly formatted. Keep your finger on the pulse of what your customers and prospects are saying about you, engage with them to share news, offers, and updates, and manage your business's online reputation. Gain valuable insights with reports and analytics, including the Visibility Index, online presence score, and profile completeness, so you know when to take action.

1 Rating

Starting Price: $14 per month

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BrightLocal

BrightLocal makes local marketing simple. Its all-in-one platform provides SMBs, SEO agencies, and multilocation businesses with the tools they need to succeed in local search, including: - Reputation Manager: Grow, track, and respond to your reviews all in one place. - Local SEO Audit: Monitor your rankings in local SERPs and see what success looks like. - Citation Tracker: Find where your business appears online, locate duplicates, and see where competitors are found, too. BrightLocal also provides citation building services, so you can get listed on the sites that matter to you. You can try BrightLocal completely free of charge, with no card required, for 14 days to see the results for yourself.

1 Rating

Starting Price: $29.00/month

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Vendasta

Vendasta is a rebrandable, end-to-end platform for companies who sell digital solutions to SMBs. Publishers, agencies, broadcasters, financial institutions, telcos, ISVs, MSPs, and other SMB-serving businesses are able to streamline their go-to market process, sell more products to more clients, and unlock recurring monthly revenue. The platform supports dozens of digital marketing and business productivity tools with marketing automation, a robust CRM, and a client-facing portal - all under a single login. Build on the Vendasta Platform to produce a customized experience for your business needs.

1 Rating

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Reputation.com

Transform feedback from reviews, likes, listings, comments and clicks into your competitive advantage. The world’s best brands use Reputation to forge strong relationships between customers and communities. We invented Online Reputation Management and are once again leading the industry with our Reputation Experience Management (RXM) platform! All in one Platform: From Reviews to Surveys to Social to Business Listings, the Reputation platform pulls all of your business feedback into one platform and creates one tool for all the metrics that matter most to you. Actionable Insights: Our advanced online reputation management platform gives companies the tools to anticipate business needs and customer concerns. Create customized views and reports to find out what matters most. Plus, import other data from other sources so you can see everything in one place.

1 Rating

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GoSite

The easiest way to connect your business with more customers. A complete software suite that makes it easy for customers to find, engage, book and pay for your services online. Connect with new and repeat customers. Finally, a complete software suite that automatically connects you to your customers across the growing number of digital channels. These days, customers need everything to be easy. That's why we designed a complete software suite to make it easier for you and your customers. Thousands of businesses trust GoSite to supercharge their business.

5 Ratings

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myPresences

The only place you can manage all your listings and your reviews, while also getting new reviews, posting to your social channels, managing your search rankings, generating social proof, connecting with your influencers and monitoring your performance and how you compare to competitors. Optimize all your listings to improve search performance and conversions. Create a listing that converts on all the online services where people look for a business like yours. Manage and respond to reviews from 100’s of review services and get new 5 star reviews from your best customers on autopilot. Connect with your customers on Facebook, Instagram, Twitter, LinkedIn and Google My Business. Monitor how your business appears in search and maps for your most important keywords. See everything important about how your business performs online in one place. Really know how you are doing by benchmarking against competitors.

Starting Price: $49/m per location

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the NALA

A simple way to manage your listings and reputation online. Placement on top online directories help customers find you quickly! One dashboard to monitor and request reviews. One of the most effective methods of building your online reputation is to control the narrative after you service your customer and through inclusion in the most influential online directories. Having a finger on the pulse of your business' online presence is impossible without the NALA's comprehensive reputation and directory management dashboard. Tools to monitor, manage and respond to your online reviews and interactions from one easy to use dashboard. Notifications for when your business listings require action, when duplicates are found or additional synced platforms. Track and monitor keyword and keyphrase performance. Easy to read reporting sent to you monthly.

Starting Price: $129.00/month

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Novadex

Automate, digitize, personalize, novabrand easily combines central branding and local branding! Relieve your core marketing while ensuring a consistent and professional brand image for all your sales partners. With the novabrand marketing portal, your partners can quickly and easily order personalized advertising material, which they can customize within the corporate design. A uniform and professional brand image, individually tailored to local requirements and with a personal touch. Does that sound like a lot of effort and uncontrollable creative freedom for your sales associates? Not with novabrand, your efficient and powerful marketing portal. The cloud-based marketing portal is tailored exactly to your needs and requirements. We configure it individually for your company. You then centrally provide the necessary advertising material, advertising measures, media and data for your sales partners.

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FreshLime

Drive more customers to your local, service-based business with FreshLime’s personalized engagement platform. Customer retention doesn’t have to be complicated. We make it easy for you to bring customers back again and again. Our customer data platform knows the formula for success and automates the process so you don’t have to lift a finger. You worked hard to get your customers. We’ll help you keep them. Competition for your customers’ attention abounds, making it vital for you to have a comprehensive view into the people that keep you in business. That’s why FreshLime makes online interaction with customers simple. Our award-winning customer retention platform helps you send meaningful engagements when it matters most, manage and monitor your online reputation, and protect all your brand’s data points across the web.

Starting Price: $149.00/month

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UpCity

UpCity provides transparency and insights through a data-driven model that measures real credibility indicators and takes the guesswork out of the B2B Service Provider selection process. Fighting fake reviews is our specialty—every review on UpCity is verified and validated by our quality team so you don’t have to worry if “Jane Jones” from Kansas City is real. UpCity’s proprietary Recommendability Rating algorithm measures each of our B2B Service Providers across nine digital signals, providing data-driven guidance for your potential new partner—helping you skip the guesswork. We require our partners to meet certain standards of transparency, honesty, and quality. UpCity is driven by our core values of being trustworthy, accountable, collaborative & transparent, and we hold our partners to these very same standards.

Starting Price: $50 per month

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dbaPlatform

DBA Media

Developed for digital marketing agencies that manage large brands, dbaPlatform is a powerful suite of tools for optimizing Google My Business listings. Automatically schedule thousands of photos and posts to publish with one click. Track all metrics (Google My Business insights, phone calls, and Google Maps ranking) in visually stunning detail from a single dashboard and demonstrate the value of local SEO to clients. dbaPlatform is a powerful marketing automation platform that brands, franchises, and agencies use to coordinate and scale content distribution through their local merchant channels. As a certified Google Partner, dbaPlatform has private API access for Google My Business, and a proprietary algorithm that complies with the tenets of Local Authority™, an independent measurement of local keyword ranking. Local Authority predicts the likelihood of a local merchant to be displayed in a consumer's high buying intent search.

Starting Price: $10.99 per month

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Experience.com

Experience.com is a fully-automated, enterprise experience management platform. *Collect feedback at every meaningful moment in the customer journey. *Build the perfect CX and EX programs for your business to drive behavior, analyze feedback data, and win. *Deploy workflows and APIs to put experience data where it belongs to power business outcomes. Our Products: Core platform – The Experience Management Platform +Campaigns (Surveys) +Reviews Management +Listings Management +Workforce Engage +Professional Profiles +Social Media Monitor *Pricing is customized based on company size and user licenses. Please reach out to our sales and support teams to learn more about your options.

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Stratus Local

Click Rain

Powerful review management for your business. Companies of all sizes use Stratus to generate, monitor, and manage their online reviews. Centralize reviews from sites that matter. Never miss another review. Stratus pulls all Facebook and Google reviews into one central location. This allows you to reply to reviews, receive notifications on new or negative reviews, and monitor overall ratings - all from within one platform. There’s a smarter way to reply to reviews. Response templates make responding to reviews as easy as selecting a template and posting your response. Set up your own custom response templates or use our pre-built options to speed up your workflow. Strong business growth is based on metrics that matter. Review performance metrics give you the full picture across all your locations and sentiment analysis helps you understand the attitude or mood behind reviews.

Starting Price: $39.99 per month

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Partoo

Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale! Automatically distribute information about your establishments on major directories, GPS, search engines, social networks, and review sites. Centralize the reviews left on your establishments whether they come from Google, Facebook, or TripAdvisor. Get regular reports, analyze them and respond to them from a single interface. Encourage your satisfied customers to leave you positive reviews on Google Business Profile. Optimize your website with a store locator and customizable pages per location. Make your point of sales stand out on the queries associated with your activity. Centralize messages received on Google Business Profile and easily reply to them centrally or locally. Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale!

Starting Price: Free

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Data Axle Local Listings

Data Axle

Data Axle Local Listings gives you one central place to add and update information about your business, and have it automatically updated across websites, navigation applications, and virtual assistants, so your customers can always get up-to-date information about you. Data Axle’s Local Listings application enables you to create, manage, and update your business listings in a single step. Your location data is distributed to an extensive network of outlets, including major search engines, Internet Yellow Page sites (IYPs), navigation devices, smart speakers, mobile apps, and directory-assistance (411) services – making it easier for consumers to learn about you at home or on the go.

Starting Price: Free

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Marqii

Create unforgettable customer experiences from the first search to the latest visit with our one-stop digital operations platform built for hospitality operators. Marqii integrates with industry-leading POS and online ordering systems. Connect Marqii to your source of truth, and each of your locations’ menus will update automatically on Google, Yelp, Facebook, Apple Maps, and more when you make a change in your POS. Use our handy dandy calculator to see how much time you and your team can save with Marqii. If it feels like you can never quite keep up with your online reviews, let us take over. We’ll use the power of AI and human intelligence to create personalized and on-brand responses to your reviews on Google, Yelp, and Facebook. Make your updates in the Marqii dashboard. Everything will be consistent, everywhere your guests are searching. Marqii organizes and automates SEO-critical tasks for you from one simple, easy-to-use dashboard, helping your business rise to the top.

Starting Price: $74.99 per month

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Marketing 360

Madwire

Deliver amazing results for your sales and marketing campaigns with Marketing 360. An award-winning platform built for small to medium-sized businesses, Marketing 360 combines digital marketing software and dedicated marketing services to help SMBs grow. The platform's top features include a powerful marketing CRM, UXi Rainmaker Websites, Natural Listing Ads, Top Placement Ads, Social Targeting Ads, On-Demand Marketing Services, and more.

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TribeLocal

Local Citations are one of the key ingredients for increasing your presence. Which is why we provide Premium citations that are completed within minutes of your request. Our Local Rank Tracker algorithms are designed to track rankings for all the keywords that you want to rank for and help you keep a track of your performance. Ranking well online is directly correlated to being present on the listing websites. That is why we partnered up with more than 200 business listing websites to help you rank better. Our various Local SEO Tools like Rank Tracker, Citation Audit, SEO Audit and Review Management provide you the most extensive Local SEO Software experience on the internet. We understand that local citation building is the biggest enabler for a small business. Which is why we have created Premium Citation category which helps you get listed instantaneously and provides results in a few days.

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DigitalMaas

DigitalMaas is a Local Marketing Platform that allows your business to easily manage its Google My Business locations at scale. Use features like GMB Posts, Respond to Google Reviews, Menus, Photos, and much more. Our Local Marketing Platform lets you control your online marketing presence. It begins by showing whats works and what needs fine-tuning. The competitor audit feature allows you to see how you stack up against your competitors. Run an audit for your site to get an overview of its performance, then compare it to your competitors. Know exactly where your business details are on the internet and make sure all the details are correct and up-to-date. Whether you have one or many locations, manage their online profile and interact with customers directly from the platform.

Starting Price: $5 per month

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Social Places

Somehow, somewhere, someone is online saying something. Is your brand ready to respond? 89.5% of consumers trust reviews as much as a personal recommendation. Positive reviews influence people to interact with a business by clicking to visit their website, calling or visiting. Choose which platform and review score to showcase. Customised notifications for brands, managers & customers. Use our API to show customer reviews and testimonials to your website. Multi Channel Chatbot – FB, website, WhatsApp, Twitter, Skype. Machine learning and Natural Language Processing powered by MILA. FAQ, custom responses per platform, Store Locator, Receive Reviews, Human Handoff.

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LOCALACT

Location3

At Location3, our clients benefit from experts who understand the nuances of marketing franchise businesses and the power of a platform that gets the most out of digital marketing efforts on a local level. Enterprise marketing strategy and innovative technology putting each storefront at the forefront. By developing a true understanding of your goals as a company and the opportunities presented by each franchise, we develop unique omnichannel strategies that engage your target audience, demonstrate the value of your brand, and convert loyal customers. The digital marketing agency for franchise and multi-unit brands, providing strategic solutions paired with a proprietary local marketing and data management platform. Whether corporate-wide or that one store, restaurant, gym, or local service provider down the street, there are two elements to marketing franchise businesses that always need to be measured.

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Camilyo Online in One

Camilyo

Camilyo is an all-in-one, omnichannel, white-labeled, integrated marketing platform, designed specifically for online service providers and their small and medium business clients, with a clear focus on capturing leads and transactions across multiple online channels. Camilyo combines an agency-grade multi-platform website builder, eCommerce, social network marketing, lead capture modules, CRM and a business dashboard, providing online service providers, big and small, with a fully integrated suite of digital solutions for use with their SMB client base. Monetize your IYP assets & become a trusted partner by helping your SMBs to take the lead online. Evolve from one-time, presence-focused website creation to ongoing delivery of online leads and transactions to your SMBs. Drive the small business digital revolution and capitalize on the huge opportunity it represents.

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SinglePlatform

Tripadvisor

Today’s savvy consumers are turning to online research when choosing where to dine out, 93% of people look at online menus. When it comes to choosing a restaurant, 75% of people make a decision based on search results and 92% are reading online reviews. Plus, if people are performing local searches, 70% are visiting a location within that same hour. It’s pretty clear that in today’s tech-driven world you have to be where people are searching online. Use SinglePlatform’s comprehensive network to make your menu and restaurant information visible everywhere it needs to be. Schedule social posts highlighting specials, promotions, upcoming events, witty comments, eye-catching pictures – anything that represents your restaurant. Know what people are saying. Learn where your restaurant is a rockstar & where you need to make improvements using our Review Monitoring tool.

Starting Price: $99 per month

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PinMeTo

PinMeTo is a marketing and search technology for multi-location brands that enables enterprise brands to streamline the management of business information, online conversations, and messaging across various online maps, services, apps, and directories. Here’s what you can do with PinMeTo local SEO software: Improve your local rankings: -Get guaranteed brand exposure and NAP consistency on all major local networks -Identify areas of improvements -Find inaccurate citations and easily fix them Dominate the Local Pack -Identify duplicates and spam in Google Business Profiles -Publish updates across your listings -List all your business locations in one place Grow your revenue by optimizing for local search -Find and manage key reviews sites from one dashboard -Get found everywhere by boosting your online presence -Track your local performance and growth Save time by publishing from one platform -Reply directly to reviews & messages -Post location-specific content

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Merchant Centric

See what’s being said in your reviews that impact sales and engage with customers online where they visit most. Discover the hidden value in your customer feedback data and identify what really drives revenue at your locations. Get insights and actions to beat your national and local competitors. Learn and leverage the success of top-performing businesses across the nation. Compared to top competitors, long wait times for food after ordering has the greatest negative impact on revenue. Evaluate the current food delivery process and determine if kitchen staff and servers are properly trained. Shine a light on your customer feedback that impacts your sales. Show all levels of management their progress at a regional, district, and location level. Monitor business performance, spot operational and employee issues, plus reply to reviews for all your locations in one platform. Manage customer feedback posted on your website alongside your social reviews.

Starting Price: $49.95 per month

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Compare the Top Government Local Listing Management Software as of November 2024

What is Government Local Listing Management Software?

Birdeye

Semrush

Synup

Thryv

rankingCoach

Moz Local

BrightLocal

Vendasta

Reputation.com

GoSite

myPresences

the NALA

Novadex

FreshLime

UpCity

dbaPlatform

Experience.com

Stratus Local

Partoo

Data Axle Local Listings

Marqii

Marketing 360

TribeLocal

DigitalMaas

Social Places

LOCALACT

Camilyo Online in One

SinglePlatform

PinMeTo

Merchant Centric