Best IT Management Software for User.com

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.

Iru (formerly Kandji) is an all-in-one, AI-powered security and compliance platform designed to simplify IT management and strengthen enterprise protection. Built on the Iru Context Model, it unifies identity, endpoint, and compliance into a single intelligent system that understands users, devices, and applications in context. With passwordless workforce identity, advanced endpoint detection, and automated compliance, Iru delivers both security and efficiency without the complexity of multiple tools. Its integrated approach enables IT teams to secure access, prevent threats, and maintain continuous audit readiness—all from one intuitive platform. Trusted by over 5,000 companies including Plaid, Notion, Airbus, and Vercel, Iru transforms how modern businesses manage digital trust. The result is reduced IT workload, improved employee experience, and enterprise-grade protection built for the AI era.

Rambox is a digital workspace organizer that boosts productivity for professionals who use web apps frequently. It centralizes all your apps, making it easy to organize and access frequently used applications in one place. With over 700 pre-configured apps, including Gmail, WhatsApp, Facebook, iCloud, and more, you can instantly add them to your workspace. And if your app isn't listed, no problem - you can add any custom app in a few easy steps. Rambox synchronizes app configurations and can disable notifications across all devices in the user dashboard, automatically hibernating inactive apps to free up memory. Plus, users can apply CSS styling and JS code to improve each app's design and performance. Other features include: dark mode, do not disturb mode, spell checking, ad blocking, password management, notification management, and keyboard shortcuts.

Cyclr is an embedded integration toolkit (embedded iPaaS) for creating, managing and publishing white-labelled integrations directly into your SaaS application. With a low-code, visual integration builder and a fully featured unified API for developers, all teams can impact integration creation and delivery. Flexible deployment methods include an in-app Embedded integration marketplace, where you can push your new integrations live, for your users to self serve, in minutes. Cyclr's fully multi-tenanted architecture helps you scale your integrations with security fully built in - you can even opt for Private deployments (managed or in your infrastructure). Accelerate your AI strategy by Creating and publishing your own MCP Servers too, so you can make your SaaS usable inside LLMs. We help take the hassle out of delivering your users' integration needs.

Zapier is an AI-powered automation platform designed to help teams safely scale workflows, agents, and AI-driven processes. It connects over 8,000 apps into a single ecosystem, allowing businesses to automate work across tools without writing code. Zapier enables teams to build AI workflows, custom AI agents, and chatbots that handle real tasks automatically. The platform brings AI, data, and automation together in one place for faster execution. Zapier supports enterprise-grade security, compliance, and observability for mission-critical workflows. With pre-built templates and AI-assisted setup, teams can start automating in minutes. Trusted by leading global companies, Zapier turns AI from hype into measurable business results.

Get more done with Gmail. Now more secure, smarter and easier to use—helping you save time and do more with your inbox. See what’s new at a glance, and decide what you want to read and respond to. Get nudges that remind you to follow up and respond to messages, so that nothing slips through the cracks. View attachments, RSVP to events, snooze messages and more without opening any emails. Gmail blocks 99.9% of dangerous emails before they reach you. If we think something seems phish-y, you’ll get a warning.

G Suite just got better — introducing Google Workspace (formerly G Suite). Everything you need to get anything done, now in one place. An integrated workspace that’s simple to use, Google Workspace lets you spend less time managing your work and more time actually doing it. Address what’s important and let Google handle the rest with best-in-class AI and search technology that helps you work smarter. Work from anywhere, on any device – even offline – with tools to help you integrate, customize, and extend Google Workspace to meet your team’s unique needs. Similar to G Suite, all Google Workspace plans provide a custom email for your business and includes collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more. We have a variety of plans that are designed to meet your unique business needs. Discover which plan best fits your business needs on our plans and pricing page.

Cameyo is the secure Virtual Application Delivery (VAD) platform for any Digital Workspace. Cameyo makes it simple, seamless, and secure to deliver Windows and internal web applications to any device from the browser without the need for virtual desktops or VPNs. By enabling organizations to provide their people with secure access to the business-critical apps they need to stay productive from anywhere, Cameyo helps make remote & hybrid work, work. Hundreds of enterprises and organizations utilize Cameyo’s Digital Workspace solution to deliver Windows and internal web applications to hundreds of thousands of users worldwide.

EmailLabs is part of the Vercom S.A Group, which implements technology solutions in the CPaaS model. We are a cloud SMTP server infrastructure: Cloud SMTP & Email API. With years of experience in sending to the most informed senders, we can make a measurable contribution to building email reputation and improving deliverability. We take care of standardization and security of both marketing, transactional and system messages of our customers. Thanks to the in-depth knowledge of our experts, we are able to prepare the infrastructure to ensure appropriate throughput and increase the sending speed for any market and any mailbox provider. Plug EmailLabs into your transactional sends - start sending in less than 5 minutes.

Web Tracks by Gritware is a help desk and IT asset management software program. Simple, clean, and browser-based, Web Tracks helps IT professionals easily assign and complete tasks and help desk tickets, track computers, peripherals and software licensing, track IT expenditures, and create reports on help desk, inventory, and purchasing. Web Tracks is offered in two editions: Standard and Enterprise.

The simplest way to test and deploy your projects in the cloud or on-prem. Easily sync your projects with Travis CI and you’ll be testing your code in minutes. Check out our features – now you can sign up for Travis CI using your Assembla, Bitbucket, GitHub or GitLab account to connect your repositories! Testing your open-source projects is always 100% free! Log in with your cloud repository, tell Travis CI to test a project, and then push. Could it be any simpler? Many databases and services are pre-installed and can be enabled in your build configuration. Make sure every Pull Request to your project is tested before it’s merged. Updating staging or production as soon as your tests pass has never been easier! Builds on Travis CI are configured mostly through the build configuration stored in the file .travis.yml in your repository. This allows your configuration to be version controlled and flexible.

Make informed decisions and deal with network anomalies in real time. Cloud, hybrid or on-premise, with Flowmon’s actionable intelligence you are in control. Flowmon’s network intelligence integrates NetOps and SecOps into one versatile solution. Capable of automated traffic monitoring and threat detection, it creates a strong foundation for informed decision-making without having to sift through volumes of information noise. Its intuitive interface allows IT professionals to quickly learn about incidents and anomalies, understand their context, impact, magnitude, and most importantly, their root cause.

Continually pushing the next level in modern concepts and already outpacing the boundaries of the new normal, Encapsia is already revitalising clinical trial with the most flexible, efficient and innovative system available. Responsive image Unlike traditional systems, Encapsia is built in the era of smart phones, leveraging modern concepts to revitalise clinical trials. In addition to traditional EDC, we offer Encapsia eSource for direct data capture (DDC) in the same system that brings you medical coding, third party data Loads, as well as industry leading data visualisations; all driven from one single configuration. Encapsia is the most innovative & powerful system available bringing you a complete solution to collect and manage clinical trial data. The concept of live is real - with all data available as soon as entered to give you up to the minute insights into trial progress that can help inform your management decisions, saving money and time whilst increasing patient safety.