Best IT Documentation Software for Microsoft 365

Compare the Top IT Documentation Software that integrates with Microsoft 365 as of November 2025

This a list of IT Documentation software that integrates with Microsoft 365. Use the filters on the left to add additional filters for products that have integrations with Microsoft 365. View the products that work with Microsoft 365 in the table below.

What is IT Documentation Software for Microsoft 365?

IT documentation software is software that enables organizations to create, manage, and organize technical documentation related to their IT systems and infrastructure. It enables users to document processes, configurations, troubleshooting steps, and other essential IT information in a centralized and easily accessible platform. The software often includes collaboration features, version control, and search functionalities to ensure that teams can efficiently update and retrieve documentation. By providing templates and automation options, it simplifies the creation of consistent, accurate, and up-to-date IT documentation. This software improves efficiency, reduces downtime, and ensures that critical IT knowledge is available to support staff and teams. Compare and read user reviews of the best IT Documentation software for Microsoft 365 currently available using the table below. This list is updated regularly.

  • 1
    Freshservice

    Freshservice

    Freshworks

    If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more.
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    Starting Price: $19/agent/month
  • 2
    N‑able Passportal
    N‑able™ Passportal™ provides simple yet secure password and documentation management tailored for the operations of an MSP and ITSP. The platform is cloud-based and offers channel partners automated password protection and makes storing, managing, and retrieving passwords and client knowledge quick and easy from virtually any connected device. The N‑able™ Passportal™ product suite also offers value-added service products including Documentation Manager™, Blink™ and Site™ all of which promote compliance with industry regulations and help protect businesses from data breaches, cybersecurity threats, and network vulnerabilities.
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    Starting Price: $18.00/month
  • 3
    M-Files

    M-Files

    M-Files

    By embedding automation and GenAI into its core, M-Files' platform not only increases efficiencies for organizations but also empowers knowledge workers to focus on what truly matters—innovation and strategic growth. With 10 global offices, M-Files serves more than 5,000 customers in 100 countries. Experience M-Files yourself by taking our free 30-day trial. With four different trial solutions to choose from, you can explore M-Files in the way that best fits your business goals. Our General trial offers a broad introduction to M-Files and the benefits of knowledge work automation, while tailored industry trial solutions take a deeper dive into key use cases within Wealth Management, Manufacturing, and Energy & Utilities. For more information, visit www.m-files.com.
  • 4
    IT Glue

    IT Glue

    Kaseya

    Grow your business with the world’s leading IT documentation software. Serving the top-performing MSPs around the globe with over 300,000 users in 70+ countries daily, and dozens of productivity and innovation awards to boot — we’ll put you on the forefront of documentation management. IT Glue provides a documentation framework that is utilized by thousands of MSPs, offering you the most trusted and optimal way of organizing your clients’ information to effectively service them. Zero degrees of separation. Link related items together, so that all the information you need is at your fingertips. Secure your world with an immutable audit trail and next-generation password management engine, which is fully integrated and linked with all of your documentation.
    Starting Price: $29 per user per month
  • 5
    Hudu

    Hudu

    Hudu

    Hudu is the world's most beloved IT documentation system. Organize and enhance your IT environments while keeping everything under your control. We are a secure platform for scalable IT documentation, openly integrate with best-of-breed technology, rapidly innovate, and always put the needs of our customers first. We make it easy with a free trial, no contracts, and no user minimums. Streamline operations with password management, asset tracking, client documentation, and powerful automations. We are a IT documentation platform designed specifically for MSPs and IT professionals to centralize, standardize, and secure critical business information. Our solution simplifies the management these complex environments by offering a structured, organized repository for documenting processes, configurations, and client systems. By eliminating scattered or outdated documentation, our platform empowers teams to improve operational efficiency, reduce errors, and ensure consistent services.
    Starting Price: $30 per user per month
  • 6
    Docusnap

    Docusnap

    itelio

    Docusnap inventories your network infrastructure, hardware, and software as well as common application servers. With Docusnap, you can easily create network maps and evaluation reports as well as operation manuals and contingency plans. Docusnap shows you who has access to which data and if your software is correctly licensed. You can also identify existing IT dependencies. Docusnap captures information of the network infrastructure, hardware and software as well as common application servers. Let Docusnap generate reports and maps of your network. Create contingency plans and operation manuals. Learn who has access to which data and whether your software is licensed correctly. Identify IT dependencies. At itelio, the focus is on the team! The company’s success is fueled by our highly skilled and motivated employees. By now, itelio GmbH has been able to secure the skills of about 90 experts from various nations.
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    IT Portal

    IT Portal

    IT Portal

    The most flexible platform for KBs, Docs, Passwords, and Configurations running on our cloud or yours... Period! Your clients get online and offline access to their documentation. Also trusted by IT Departments around the world, not just MSPs. The IT Portal is used by over 2500 paying users. This count does not include our instances that are allowed unlimited users. Our cloud offering services regions including the US, CA, UK, EU, and AU. You can also run the portal in your private cloud. As IT Teams grow, they outgrow the cluttered file shares and excel password lists. They need a secure structured platform that allows for the easy access and sharing of information regarding their IT Infrastructure. The IT Portal reduces downtime, creates accountability for documentation, and provides peace of mind for managers and IT professional.
    Starting Price: $25 per user per month
  • 8
    Liongard

    Liongard

    Liongard

    Standardize, secure, and scale your IT managed services. Unleash your team to operate at 10x with Liongard, the only automation platform that gives you complete visibility across the stack, so you can manage modern IT with confidence. Still manually logging in to manage Internet Domains, SQL Servers and every system in between? Unify systems in Liongard to audit historical data, see critical changes, set proactive alerts and report across the IT stack. Onboard customers faster and monitor system changes daily with Liongard's unified automation platform. Onboard customers faster and monitor system changes daily with Liongard's unified automation platform. Unlock data with Liongard for periodic business reviews, scoping new projects and converting customers to Managed Services. Make every aspect of running your MSP more efficient, profitable and secure – from how you assess potential customers to how you protect their systems. Liongard automates the process and minimizes human errors.
    Starting Price: $29
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