Business Software for zenloop

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.

Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve complaints. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.

Slack is a work collaboration platform that brings people, apps, data, and AI agents together in one shared workspace. It helps teams communicate through channels, direct messages, huddles, Slack Connect, files, canvases, lists, workflows, and integrations. The platform includes Slackbot, a context-aware AI agent that can summarize conversations, search across messages and files, prepare users for meetings, analyze documents, and help complete tasks without leaving Slack. Slack also supports connected apps such as Salesforce, Google Drive, GitHub, Zoom, Asana, Box, Workday, ChatGPT, and many others. Teams can use Workflow Builder to automate stand-ups, project updates, approvals, notifications, and routine business processes. With enterprise search, AI assistance, secure collaboration, and a large integration ecosystem, Slack helps organizations stay aligned, move faster, and reduce work scattered across disconnected tools.

Shopify is a leading all-in-one commerce platform that enables businesses to start, build, and grow their online and physical stores. It offers tools to create customized websites, manage inventory, process payments, and sell across multiple channels including online, in-person, wholesale, and global markets. The platform includes integrated marketing tools, analytics, and customer engagement features to help merchants reach and retain customers. Shopify supports thousands of third-party apps and offers developer-friendly APIs for custom solutions. With world-class checkout technology, Shopify powers over 150 million high-intent shoppers worldwide. Its reliable, scalable infrastructure ensures fast performance and seamless operations at any business size.

Zapier is an AI-powered automation platform designed to help teams safely scale workflows, agents, and AI-driven processes. It connects over 8,000 apps into a single ecosystem, allowing businesses to automate work across tools without writing code. Zapier enables teams to build AI workflows, custom AI agents, and chatbots that handle real tasks automatically. The platform brings AI, data, and automation together in one place for faster execution. Zapier supports enterprise-grade security, compliance, and observability for mission-critical workflows. With pre-built templates and AI-assisted setup, teams can start automating in minutes. Trusted by leading global companies, Zapier turns AI from hype into measurable business results.

Magento Open Source delivers all the basic eCommerce capabilities and allows you to build a unique online store from the ground up. However, if you’re ready for a fully featured eCommerce solution, we recommend our cloud-based Adobe Commerce software, which includes optimized cloud architecture and hosting as well as AI-powered merchandising and analytics. No other platform gives you the power to create unique and engaging shopping experiences. Enjoy rich, out-of-the-box features, an unrivaled ability to customize, and seamless third-party integrations. With our eCommerce platforms, a global ecosystem of implementation partners, and a vast marketplace of extensions, it’s time to bring your commerce vision to life. Marry content with commerce to customer demands for flawless brand interactions. Get the most out of your eCommerce store by extending its capabilities with ready-to-use extensions from the marketplace.

Agentforce Marketing, formerly Marketing Cloud, is Salesforce’s AI-powered marketing platform designed to create personalized, two-way customer conversations. It combines unified data, autonomous AI agents, and full-funnel workflows into one connected system. Marketing Cloud enables businesses to deliver cross-channel campaigns that adapt in real time to customer behavior. With a single, trusted view of the customer, teams can coordinate efforts across marketing, sales, and service. The platform includes tools for automation, personalization, analytics, and loyalty management. Built-in AI capabilities help optimize campaigns and continuously improve performance. Agentforce Marketing empowers organizations to increase engagement, ROI, and long-term customer value.

Deliver the predictable, profitable outcomes that your business demands. And the highly personalized omnichannel experiences that your customers deserve. Eliminates silos and unifies customer data through an open architecture and API to drive more intelligent omnichannel engagement. Rapidly aligns business objectives with proven, industry-specific customer engagement strategies crowdsourced from leading brands. Delivers true 1:1 customer personalization across all channels and devices to increase omnichannel engagement, retention and loyalty. Integrates AI and predictive analytics with marketing execution to scale 1:1 personalization and continuously optimize business results. Simplifies cross-channel execution and streamlines marketing operations to optimize the entire customer experience – not just individual channels. Enables fully personalized communication with your customers across all channels, with optimized content for email, social, mobile, web, and direct mail.

Connect apps, analyse data, create automated processes and memorable KPI dashboards that work exactly how you want. It's a drag-and-drop solution, no development skills required! Start solving the most common integration challenges. Build your automation workflow on a single screen and connect multiple apps without needing to write a single line of code. Create simple one-to-one automations or multi-app workflows within minutes. Control and organise your data flow using conditional logics, time delay, data formatting, data filtering, function expressions and more. Build automation and integrations at lightning speed. Drag & drop interface, zero coding required. Simple, multi and advanced steps including conditional, parallel and loops. Empowering everyone in your organisation to quickly make data-driven decisions that drive strategic actions. Drag and drop interface. Choose from wide collection of chart types including line, bar, pie, area, gauge charts and many.

Circula offers medium-sized and internationally oriented companies a Software-as-a-Service solution for digital travel and expense accounting. Thanks to the intuitive user interface and AI-based technologies, receipts can be processed in real time and digitally archived in compliance with GoBD for the first time. The award-winning (KPMG, Visa, PwC) technology company was founded in Berlin in 2017. Circula sets the new standard for travel costs, expenses, allowances, and additional food costs. Our intuitive software for employees, accountants, and supervisors supports modern companies in digitizing their accounting and creates flexibility and efficiency in the whole team. Relieve your employees in the accounting department and establish a solution for all your employee expenses. With our intuitive mobile app, receipts, invoices, and lump sums can be easily entered and submitted on the move. In real-time, accountants and supervisors have an overview of all submitted expenses.

AccessOwl is an Access Governance and SaaS management tool that simplifies the management of employee access to SaaS applications, from onboarding to offboarding. As the central hub for SaaS access, it eliminates the need to ask who manages specific tools or what approval is required, while tracking every app, user access, and permission used in the organization. AccessOwl automates user account provisioning, access requests, approvals, reviews, and Shadow IT detection, helping teams replace spreadsheets with a source of truth and reduce the risk of missed offboardings. It integrates with Slack so employees can request access directly where they already work, and HRIS integrations automate employee onboarding and offboarding while syncing employee details such as title, department, and manager. AccessOwl can provision and deprovision users across hundreds of SaaS applications without requiring SCIM or SAML.

We're redefining enterprise software by enabling transactional business models – beyond retail and desktop. Extend sales reach and grow revenue with a system that allows you to increase your operational efficiency and lower your total cost of ownership. Expand to new markets and business models without technical limitations. Spryker solutions have empowered 150+ companies to manage transactions in over 200 countries worldwide and trusted by brands such as Toyota, Aldi, Hilti, Lekkerland, Rose Bikes, and Prym. Spryker enables companies to create winning commerce experiences in B2B, B2C, and marketplaces. It is the most modern platform-as-a-service solution with over 800 API-based modules, cloud-enabled, enterprise-ready, and loved by developers worldwide.

Excellent shipping is a competitive advantage and makes your business internationally successful. Connect your company with the leading delivery platform Seven Senders and benefit from the best solution for your international delivery. We make international delivery a perfect experience for your customers – and support you with our services to raise your shipment to a high level. Take advantage of this opportunity! Customize your delivery options with Seven Senders optimally to the service expectations of your customers. Guarantee the highest customer satisfaction through shipping like local shops in the respective target market and thus achieving additional sales from day one. With our delivery platform, we connect you with all carriers in Europe. So you can deploy the local specialists exactly where they are best. This leads not only to satisfied customers in your target market but also to low costs.

BI Book is an all-in-one business intelligence and reporting software built on Microsoft Power BI that lets companies collect data from all of the systems they use into one centralized environment for quick, accurate reporting, analysis, planning, budgeting, forecasting, and visualization with crystal-clear dashboards and real-time updates. It connects to multiple data sources with pre-built integrations and templates so users can create, edit, share, and automate Power BI reports in minutes without complex data warehouses or deep technical skills. BI Book’s software centralizes and structures business data for consistent analytics, supports automated workflows that reduce manual tasks, and provides built-in tools for deep drill-down analysis and scenario planning. Users can securely share reports with role-based access, collaborate across teams, and eliminate data silos while relying on enterprise-grade security and compliance.