Business Software for ManageEngine OpManager

ManageEngine Applications Manager is an enterprise-ready platform designed to monitor an entire application ecosystem of a business organization. Our platform helps IT and DevOps teams get visibility into all the dependent components within their application stack. With Applications Manager, it becomes easier to monitor the performance of mission-critical web applications, web servers, databases, cloud services, middleware, ERP systems, messaging components, and more. It has tons of features that fast-track the troubleshooting process and help reduce MTTR. This way, issues are fixed before application end-users are affected. Applications Manager has a fully functional dashboard that can be customized to get performance insights at a glance. By configuring alerts, it constantly keeps a lookout for performance issues within the application stack. Combining this with intelligent machine learning, Applications Manager helps turn performance data into actionable insights.

Firewall Analyzer helps manage and optimize firewall policies, automates firewall rule administration, tracks configuration, rule changes, helps schedule configuration backup, executes regular compliance audit checks, performs periodic security audits, generates real-time alerts for security events, tracks VPN usage, generates VPN reports, displays the current security status of firewalls, tracks employee internet usage, monitors to generate live, historical bandwidth reports, alerts when bandwidth is exceeded, collects, consolidates, and analyzes firewall logs to generate security, bandwidth reports.

OpUtils is IP address and switch port management software that is geared towards helping engineers efficiently monitor, diagnose, and troubleshoot IT resources. OpUtils complements existing management tools by providing trouble shooting and real-time monitoring capabilities. It helps network engineers manage their switches and IP address space with ease. With a comprehensive set of over 20 tools, this switch port management tool helps with network monitoring tasks like detecting a rogue device intrusion, keeping an eye on bandwidth usage, monitoring availability of critical devices, backing up Cisco configuration files, and more. Enable advanced IP scanning of IPv4 and IPv6 subnets in your network to identify the available and used IP addresses. Scan all the switches in your network, map switch ports, run port scans and view details such as physical location, user, and more. Identify rogue device intrusions and block access to these devices.

NetFlow Analyzer is a comprehensive traffic analysis tool that leverages flow technologies to provide real-time visibility into network bandwidth performance. NetFlow Analyzer is primarily a bandwidth monitoring tool, which has optimized thousands of networks globally, offering a holistic view of your network bandwidth and traffic patterns. NetFlow Analyzer is a unified solution that collects, analyzes, and reports on your network's bandwidth usage, and by whom. NetFlow Analyzer is your partner in optimizing bandwidth usage across a million interfaces globally, as well as providing network forensics and network traffic analysis. Reconfigure policies with traffic shaping via ACLs or class-based policies to gain control of the applications that use the most bandwidth. NetFlow Analyzer leverages Cisco NBAR technology to give you deep visibility into Layer 7 traffic and recognize applications that use dynamic port numbers or hide behind known ports.

Slack is a cloud-based project collaboration and team interaction software solution specially designed to seamlessly facilitate communication across organizations. Featuring powerful tools and services integrated into a single platform, Slack provides private channels to promote interaction within smaller teams, direct channels to help send messages directly to colleagues, and public channels that enables members across organizations to start conversations. Available on Mac, Windows, Android, and iOS apps, Slack offers a plethora of features that include chat, file sharing, collaborative workspace, real-time notifications, two-way audio and video, screen sharing, document imaging, activity tracking and logging, and more.

Squadcast is an incident management tool that’s purpose-built for SRE. Create a blameless culture by reducing the need for physical war rooms, centralize SLO dashboards, unify internal and external SLIs and automate incident resolution and knowledge base creation with Squadcast Actions. Adopt world-class site reliability practices with a centralized SLO dashboard to view your system health. Anticipate incidents before they occur and respond proactively. The first step towards doing better incident management is adding enough context to incidents while they get detected. With Squadcast, discover everything you need, to take action and achieve best-in-class MTTD with highly configurable features like alert deduplication and tagging.

AlarmsOne from ManageEngine is an all-in-one alert management solution that allows users to manage alerts from all their IT management tools. AlarmsOne easily integrates with several on-premise and SaaS-based IT infrastructure monitoring systems. With AlarmsOne, users can centralize their IT alarms by creating an account and install the Alarm Poller on the server. AlarmsOne also features real-time alerts and multi-channel notifications for quick responses.

Axonius gives customers the confidence to control complexity by providing a system of record for all digital infrastructure. With a comprehensive understanding of all assets including devices, identities, software, SaaS applications, vulnerabilities, security controls, and the context between all assets, customers are able to mitigate threats, navigate risk, decrease incident response time, automate action, and inform business-level strategy — all while eliminating manual, repetitive tasks. Recognized as creators of the Cyber Asset Attack Surface Management (CAASM) category and innovators in SaaS Management Platform (SMP) and SaaS Security Posture Management (SSPM), Axonius is deployed in minutes and integrates with hundreds of data sources to provide a comprehensive asset inventory, uncover gaps, and automatically enforce policies and automate action.

SMSEagle is a hardware SMS gateway that enables SMS messages to be sent directly to telecommunication carrier without 3rd party services and without the Internet. This is achieved by using a SIM card, built-in radio modules with external antenna to communicate directly with a telecommunication operator (works similar to mobile phones). Hardware SMS gateway, also known as SMS server, integrates hardware and software for managing communication. The device offers various methods for integration with external systems like API, Email To SMS, etc. Support of different message types (normal SMS/multipart SMS/flash SMS/MMS/binary SMS/USSD-code/WAP Push link) Unicode support (support of national characters) Sending to single users or groups of users Sending SMS at specified date and time (SMS scheduling) Limit sending to specified hours (for example between 08:00-18:00) Smartphone-like conversation mode (messages are nicely grouped by phone number). and many more...

Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.