Business Software for Jira Service Management
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Top Software that integrates with Jira Service Management as of July 2025
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Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, organization size, organization type, region, user reviews, integrations, and more. View and sort the products and solutions that match your needs in the results below.
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1
Device42
Device42, A Freshworks Company
With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.Starting Price: $1499.00/year -
2
ManageEngine Endpoint Central
ManageEngine
ManageEngine's Endpoint Central (formerly Desktop Central) is a Unified Endpoint Management Solution, that takes care of enterprise mobility management (including all features of mobile application management and mobile device management), as well as client management for a diversified range of endpoints - mobile devices, laptops, computers, tablets, server machines etc. With ManageEngine Endpoint Central, users can automate their regular desktop management routines like distributing software, installing patches, managing IT assets, imaging and deploying OS, and more.Starting Price: $795.00/one-time -
3
HSI Donesafe
Donesafe
HSI Donesafe is a no-code, cloud-based EHS software that simplifies safety, compliance, and risk management, transforming complex processes into user-friendly workflows. Trusted by industries worldwide, Donesafe allows organizations to track, manage, and report on essential EHS functions from one central platform. Our software adapts to your team’s style—enhancing everyday workflows with effortless compliance and smooth operations. Keep pace with evolving regulations and standards, from incident reporting and audits to training and risk assessments with Donesafe. Unlock peace of mind with: - Workflows that flex to meet ever-changing regulations - Instant insights, keeping you confident in real-time safety tracking - A scalable platform that grows in step with your team’s journey - Simplified compliance that makes audits and reporting a breeze Put safety at the heart of every day with HSI Donesafe—protect your team, simplify compliance, and ensure everyone goes home safe. -
4
Guru
Guru
Guru is an Enterprise AI search and AI-powered knowledge platform that provides instant, trusted information from your company's scattered docs, apps, and chats when you need it without context switching. Guru's AI understands who you are and what's important to you. Forget about manually clicking around apps or asking people for answers. Even better, Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy knowledge base/wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and many many more SaaS apps, documents, #channels. Guru ensures you never have to leave the app you're in to get the answer you needStarting Price: Free -
5
Shift
Shift Technologies Inc.
Shift is the first fully customizable browser that empowers you to make the most of your life online. Shift allows you to drag and drop apps, bars, and controls, to create a central hub that adapts to however you work. Sign into 1,500+ web apps, swap instantly between Spaces for work, side hustles or personal browsing, and stay logged into multiple accounts at once. In addition, Shift is proudly pioneering carbon-neutral browsing as part of its promise to reimagine what browsers can do—not only for users, but for the planet. Founded in 2016 in Victoria, British Columbia, Shift is a Certified B Corp within the Redbrick portfolio. Key capabilities & features - Build your browser: Create a custom layout for how you use the internet. - Create Spaces: Create separation between work, side hustles, and passion projects. - Integrate Apps: Add web apps to Shift to customize its capability. - Templates: Choose from 6 different layouts to build on.Starting Price: Free -
6
Pipefy
Pipefy
Pipefy is the AI-enhanced process automation platform that conserves IT resources and empowers business teams to build and deploy up to 85% of workflows — no coding knowledge or third-party specialized services firms required. Standardize, streamline, and connect workflows for better end-user experiences and faster business results. Key features include a built-in security suite and a flexible no-code framework for faster deployment and lower implementation costs. Minimize process complexity and expensive stack sprawl with connections to 300+ apps and systems out of the box, and HTTP/HTTPS to integrate Pipefy with everything else.Starting Price: $20 (per-user billing) -
7
Carbide
Carbide
Carbide is a tech-enabled service that strengthens your company’s information security and privacy management capabilities. Our platform and expert services are tailored for companies aiming for a sophisticated security posture, particularly valuable for organizations that must meet rigorous compliance requirements of security frameworks like SOC 2, ISO 27001, HIPAA, GDPR, and more. With Carbide, you can benefit from continuous cloud monitoring and the educational resources of Carbide Academy. Our platform supports over 100 technical integrations, enabling efficient evidence collection and meeting of security framework controls necessary for passing audits.Starting Price: $7,500 annually -
8
Setyl
Setyl
Setyl is a cloud-based IT asset management platform (ITAM) that combines hardware and software asset management in one. The platform seamlessly integrates with 100+ IT systems, including MDM, RMM, IDP, SSO, HR, finance, helpdesk tools, and more. Use Setyl to gain full visibility and control over your IT assets, SaaS applications and licenses, users, vendors and spend in one place — helping you: ✓ Streamline and scale your IT operations, including employee onboarding and offboarding. ✓ Identify and eliminate wasted IT spend. ✓ Safeguard against compliance risks and prepare for your audits, including ISO 27001 and SOC 2. The user-friendly interface requires little to no learning curve, making it easy to use and implement, and to collaborate with people across your organization. Features include: asset and license register, full asset lifecycle management, app renewal management, employee on/offboarding, shadow IT detection, vendor audits, and IT spend reporting. -
9
Uptime.com
Uptime.com
We provide peace of mind to thousands of customers like Apple, Microsoft, IBM, Palo Alto Networks, Kraft, and BNP Paribas who trust us to monitor the performance, health, and downtime of their websites, applications, and infrastructure. We’ve been recognized as one of the world’s best web monitoring solutions by G2 and TechRadar Pro for several consecutive years, including this one. Use Uptime.com to: -Choose domains and configure checks to start monitoring web, network, and email performance at global scale. -Get accurate, moment-it-happens web downtime and performance alerts to any device or DevOps tool you use. -Customize system monitoring dashboards to report on critical data across alerts, check types, and SLAs -- segmented by account user or subaccount. -Quickly and professionally communicate downtime and outage statuses in the same tool you monitor website performance with. -Deliver alert notifications response time metrics into your teams go-to toolsStarting Price: $7.00/month annual plan -
10
Zoho Assist
Zoho
Zoho Assist, your all-in-one remote access solution, helps you to access and manage remote devices. Through a web-based on-demand remote support session, you can directly analyze and establish control over your overseas assets in just a few seconds. Zoho Assist is entirely cloud-based, so you can set up unattended remote access and keep tabs on your remote PCs, laptops, mobile phones, and servers effortlessly. Zoho Assist is compatible with all major firewalls and traverses smoothly through proxies. Start your technical support today with industry-standard, best-in-class SSL with 256-bit AES data security to protect your data from phishing and other malicious activities.Starting Price: $10.00/month/user -
11
MuleSoft Anypoint Platform
MuleSoft
Anypoint Platform by MuleSoft is a leading solution for API management, integration, and automation that accelerates IT project delivery. It enables businesses to build, deploy, secure, and manage APIs across any environment, from cloud to on-premises. With support for multiple protocols and integration with CI/CD pipelines, the platform streamlines application development and data transformation. It offers automated security and governance, ensuring compliance with industry standards such as ISO 27001, SOC 2, PCI DSS, and GDPR. Real-time monitoring and analytics help teams manage APIs and troubleshoot issues effectively. Anypoint Platform empowers enterprises to create resilient, scalable, and future-proof digital architectures. -
12
Testim
Tricentis
Testim is the fastest path to resilient end-to-end tests—codeless, coded or both. Testim lets you create amazingly stable codeless tests that leverage our AI, but also the flexibility to export tests as code. You can leverage Testim’s modern JavaScript API and your IDE to debug, customize or refactor tests. Store them in your version control system to keep them in sync with branches and run tests on every commit. Run parallel, cross-browser tests on our test cloud or Selenium-compatible grids while integrating with your CI and dev tools to run smoke tests on pull requests, end-to-end tests on release candidates, or full regression suites on a schedule. Customers like Microsoft, Salesforce, NetApp, Wix, and JFrog run millions of tests on Testim each month. Learn more on our website and sign up for your free account!Starting Price: $20,000 a year -
13
HaloPSA
Halo Service Solutions
HaloPSA is a modern and intuitive Professional Services Automation (PSA) solution, designed for Service Providers. With HaloPSA’s cloud platform, manage your entire business, modernise your customer experience and automate your service. As an all-inclusive platform, take advantage of all the features including Billing, Project Management, Reporting, time tracking and much more. Furthermore, take advantage of over 50 integrations to centralise your systems. Overall, HaloPSA is trusted by 100,000+ teams from 50+ countries, including global organisations such as Atos, NEC and Gijima.Starting Price: $35 per user per month -
14
aqua cloud
aqua cloud GmbH
aqua is an AI-powered advanced Test Management System designed to make the QA process painless. It is ideal for enterprises and SMBs across various sectors, although aqua was initially designed specifically for regulated industries like Fintech, MedTech and GovTech. aqua cloud helps to: - Organize custom testing processes and workflows, - Run testing scenarios of any complexity and scale, - Create extended sets of test data, - Ensure thorough insights with rich reporting capabilities and - Go from manual to automated testing smoothly. Additionally, it includes a unique feature called “Capture," which transforms the process of documenting and reproducing bugs into a 1-click action. aqua integrates with all the most popular issue trackers and automation tools like JIRA, Selenium, Jenkins and others. REST API is also available. aqua's streamlines testing and saves your QA team up to 70% of time, enabling you to deliver high-quality software and releases x2 faster! -
15
IT-Conductor
IT-Conductor
IT-Conductor is a patented, cloud-based service orchestration and automation platform designed to monitor, manage, and orchestrate enterprise IT through intelligent automation. As a global remote trusted advisor for enterprise customers, we deliver comprehensive solutions to optimize IT and business operations, including application performance management, cloud migration, and workflow orchestration. By leveraging intelligent automation, we empower our customers and managed service providers with a trusted partner to manage and automate end-to-end service delivery, enabling seamless management of their entire IT services portfolio.Starting Price: $110/database/month -
16
elm
evoleap
Comprehensive licensing control, analytics, user feedback, and software release management so you can focus on improving customer experience and scaling your product. With Elm, your team can commission and update licenses for thousands of users in just a few clicks. Leverage powerful software utilization analysis dashboard to empower data driven decision making. elm empowers your Product Management team to make data driven decisions, enables Customer Success teams to drive value generation, and supports Sales with key analytics. Integration with support desk, CRM, and other 3rd party apps drives additional process automation and streamlines access to valuable insights. Your customers, resellers and other partners can have their own service portal. Each can see analytics about their downstream users and manage relevant licenses. -
17
Freshdesk
Freshworks
Freshdesk is a cloud-based customer service software that helps businesses provide exceptional customer service across every customer touchpoint. With Freshdesk, businesses can: - Manage customer conversations across multiple channels such as email, phone, chat, social media, etc., from a unified view - Improve agent productivity with smart workflow automation rules - Deliver seamless self-service experiences with AI-powered chatbots and branded help centers - Monitor key performance metrics with advanced analytics and custom reports Over 50,000+ customers including Hugo Boss, Toshiba, Cisco, The Atlantic, Chargebee, Grofers, and PhonePe trust Freshdesk to help them provide faster customer service with ease.Starting Price: $15.00/month/user -
18
Zendesk
Zendesk
Zendesk is a customer service platform designed to streamline support operations and enhance customer experiences. Offering a comprehensive suite of tools, including AI-driven automation, messaging, live chat, and customizable workflows, Zendesk enables businesses to provide personalized and efficient support across multiple channels. It integrates seamlessly with other software and provides real-time analytics to help businesses make data-driven decisions. Zendesk’s solutions cater to businesses of all sizes, from small startups to large enterprises, with a focus on scalability, security, and user satisfaction.Starting Price: $25/agent/month -
19
Salesforce
Salesforce
Put the power of the #1 CRM to work, at a price that works for you. Launch and grow quickly with the leading AI CRM built for small businesses in any industry - available through the Starter Suite or Pro Suite. Connect marketing, sales, service, and commerce on one easy platform. Save time with quick setup and smart guidance. Harness unified data and AI to fuel your growth. Start simple with Starter Suite — an all-in-one CRM for small businesses. Scale smoothly with AI agents, integrated data, and apps in one platform. No installation needed, just sign up and go from your browser. Advance further with Pro Suite, the complete CRM that scales with your business. Automate tasks and customize your tools to deepen customer relationships and drive growth.Starting Price: $25.00/month/user -
20
Microsoft 365
Microsoft
Introducing Microsoft 365 (formerly Microsoft Office 365). Be more creative and achieve what matters with Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Microsoft Teams, Yammer, and more. With a Microsoft 365 subscription, you get the latest Office apps—both the desktop and the online versions—and updates when they happen. On your desktop, on your tablet, and on your phone.* Microsoft 365 + your device + the Internet = productivity wherever you are. OneDrive makes the work you do available to you from anywhere—and to others when you collaborate or share. Help at every turn. Email, chat, or call and talk to a real live person. Get Office today—choose the option that's right for youStarting Price: $5 per user per month -
21
Google Analytics
Google
Get to know your customers. Get a deeper understanding of your customers. Google Analytics gives you the free tools you need to analyze data for your business in one place. Google Analytics 4 (GA4) is the latest iteration of Google’s analytics platform, designed to provide a deeper and more comprehensive understanding of user behavior across websites and apps. Built with a privacy-centric approach, GA4 leverages event-based tracking instead of session-based tracking, enabling more flexible and detailed data collection. It offers advanced features like cross-platform tracking, machine learning-powered insights, and predictive analytics to help businesses better understand customer journeys and make data-driven decisions. With improved integration with Google Ads and customizable reporting, GA4 empowers organizations to optimize their marketing strategies while adhering to evolving privacy regulations. -
22
Slack
Salesforce
Slack is a cloud-based project collaboration and team interaction software solution specially designed to seamlessly facilitate communication across organizations. Featuring powerful tools and services integrated into a single platform, Slack provides private channels to promote interaction within smaller teams, direct channels to help send messages directly to colleagues, and public channels that enables members across organizations to start conversations. Available on Mac, Windows, Android, and iOS apps, Slack offers a plethora of features that include chat, file sharing, collaborative workspace, real-time notifications, two-way audio and video, screen sharing, document imaging, activity tracking and logging, and more.Starting Price: $6.67 per user per month -
23
Zoom
Zoom Communications
Enterprise video conferencing with real-time messaging & content sharing with Zoom Meetings & Chat. Simplified video conferencing and messaging across any device. Enable quick adoption with meeting capabilities that make it easy to start, join, and collaborate across any device. Zoom Meetings syncs with your calendar system and delivers streamlined enterprise-grade video conferencing from desktop and mobile. Enable internal and external communications, all-hands meetings, and trainings through one platform. Bring HD video and audio to your meetings with support for up to 1000 video participants and 49 videos on screen. Multiple participants can share their screens simultaneously and co-annotate for a more interactive meeting. End-to-end encryption for all meetings, role-based user security, password protection, waiting rooms, and place attendee on hold. Record your meetings locally or to the cloud, with searchable transcripts. Zoom also offers a HIPAA compliant plan for healthcare.Starting Price: $14.99 per user per month -
24
Dropbox
Dropbox
Dropbox Business is more than just secure file storage—it’s a smart workspace where teams, tools, and content come together. Create, store, and share cloud content from Google Docs, Sheets, and Slides, Microsoft Office files, and Dropbox Paper alongside traditional files in Dropbox. Dropbox Spaces brings your files and cloud content together, so that your PowerPoints can live next to your Google Docs, Trello boards, and whatever tools your team wants to use. Easily access your team’s work from your computer, mobile device, or any web browser. Keep your team’s files and the conversations about them in the same place by connecting tools like Slack and Zoom. Intelligently suggested files and folders keep your team one step ahead by giving everyone the content they need, when they need it. A secure, distributed infrastructure—plus admin tools for control and visibility—keep your company’s data safe on Dropbox.Starting Price: $12.50 per month per user -
25
Asana
Asana
Asana helps teams orchestrate their work–from daily tasks to strategic cross-functional initiatives. With Asana, teams are more confident, move faster, and accomplish more with less—no matter where they are located. More than 119,000 paying customers and millions of free organizations across 190 countries rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns. In Asana, you can track the status of initiatives with ease and get an accurate view of how you’re progressing towards goals. Report on project progress in minutes with real-time work reporting to create visibility for teams and stakeholders. Join millions of users getting work done with a free trial.Starting Price: Free -
26
Trello
Trello
Trello helps teams work more collaboratively and get more done. Trello’s boards, lists, and cards enable teams to organize and prioritize projects in a fun, flexible, and rewarding way. Whether it’s for work, a side project or even the next family vacation, Trello helps your team stay organized. Dive into the details by adding comments, attachments, due dates, and more directly to Trello cards. Collaborate on projects from beginning to end. Let the robots do the work! Boost productivity by unleashing the power of automation across your entire team with Butler, and remove tedious tasks from your to-do lists. Use Trello the way your team works best. We’ve got the flexibility & features to fit any team’s style. It’s easy to get your team up and running with Trello. We’ve collected all of the boards and tools your team needs to succeed in one handy resource. Integrate the apps your team already uses directly into your workflow.Starting Price: $12.50 per user per month -
27
Microsoft OneDrive
Microsoft
Access, share, and collaborate on all your files from anywhere. OneDrive connects you to all your files in Office 365 so you can share and work together from anywhere while protecting your work. Easily store, access and discover your personal and shared work files in Office 365, including Microsoft Teams, from all your devices. Edits you make offline are automatically uploaded next time you connect. Work faster and smarter with anyone inside or outside your organization. Securely share files and work together in real-time using Word, Excel and PowerPoint across web, mobile and desktop. Create, view, edit, and share files on the go with the OneDrive mobile app. Easily capture whiteboards and scan work receipts, business cards, and other paper documents for safe keeping. OneDrive helps protect your files. You can easily recover files from accidental deletes or malicious attacks and administrators can manage security policies to help keep your information safe.Starting Price: $2 per user per month -
28
Box
Box
Store, sign, and secure your content on Box, the leading Intelligent Content Management platform. Built for the AI-first era, Box simplifies your tech stack and conserves cost with one secure, end-to-end solution for the entire content lifecycle. ✓ Unlock the value of your content with AI: Pair top AI models with your organization’s content to find information, extract insights, build custom AI agents, and automate the work that slows you down ✓ Get unlimited collaboration: Create, manage, and share files from anywhere, with anyone ✓ Protect your content: Secure your sensitive files and data, thanks to granular access controls, intelligent threat detection, and adherence to stringent compliance requirements ✓ Scale with 1,500+ integrations: Work from anywhere across all your team’s favorite apps and extend the power of Box with APIsStarting Price: $5 per month -
29
ClickUp
ClickUp
ClickUp is the future of work with tasks, docs, goals, project management and more. Data silos and duplicate spend have no place in a modern workplace. ClickUp brings all of your work into one place—one app to replace them all. Whether you're proofing ads or working on sprints, ClickUp is fully customizable for every type and size of team. Built for teams of all sizes and industries, ClickUp’s fully customizable and proprietary features make it a must-have for any teams that want to keep everything from design to development in one place. ClickUp AI is a role-based AI assistant that helps software teams use artificial intelligence to streamline workflows, save time, and enhance creativity. ClickUp AI provides more than 100 templated prompts that are tailored to users. These prompts were developed in partnership with workplace experts across industries. ClickUp AI can be used for AI writing, AI coding, summarizing, writing briefs, sales/marketing emails, and more.Starting Price: $5/user/month -
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Prism PPM
Prism PPM
Prism PPM WorkOtter (formerly WorkOtter) is the #1 Rated Project & Resource Management Solution for Usability: ~ Gartner May 2022. Best for PMOs of 10 or more in Engineering/IT/Innovation ready to move from spreadsheets to easy SaaS project, resource, and portfolio management. Differentiator: Unlike Monday, Smartsheet, and Planview you can plan resources at the project level (vs Task). Top Features: Magic Dashboards, Portfolios (with What-If), Intake, Projects (Gantt/Kanban), Time, Capacity Planning, and Financials.Starting Price: $10.00/month/user