Business Software for GoodTaco

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.

Claude Code is an AI-powered coding agent designed to work directly inside your existing development environment. It goes beyond simple autocomplete by understanding entire codebases and helping developers build, debug, refactor, and ship features faster. Developers can interact with Claude Code from the terminal, IDEs, Slack, or the web, making it easy to stay in flow without switching tools. By describing tasks in natural language, users can let Claude handle code exploration, modifications, and explanations. Claude Code can analyze project structure, dependencies, and architecture to onboard developers quickly. It integrates with common command-line tools, version control systems, and testing workflows. This makes it a powerful companion for both individual developers and teams working on complex software projects.

Zoho CRM delivers a basic and clean interface layout that has a variety of unique features that drive to help lead conversion rates. With an intuitive dashboard, the CRM can run 'macros' to streamline how a lead is contacted and tracked through the process of a sales. Administrators can monitor missed opportunities and best performing agent users, and also make business-impacting decisions using the sales report function.

Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.

Smartsheet is an award-winning work management and collaboration platform built to help teams have less talk and more action. With Smartsheet, organizations have access to a powerful platform that enables them to open more doors for new ideas, customers, and revenue. Featuring a spreadsheet- like interface, Smartsheet offers tools such as file sharing, Gantt charts, work automation, portals, dashboards, and so much more.

Airtable is an AI-powered workflow platform that helps teams unify data, build apps, automate processes, and collaborate in one connected workspace. The platform enables users to create production-ready applications with no-code components and conversational AI app building. Airtable agents can work across large sets of records, reason over operational data, and orchestrate actions across workflows. The platform supports teams in product, marketing, project management, operations, sales, design, and creative work. Enterprise capabilities include scalable infrastructure, advanced permissions, RBAC, AI controls, provisioning, audit logs, data loss prevention, e-discovery, and data residency. Built for organizations of all sizes, Airtable helps teams connect workflows, embed AI into operations, and build business applications faster.

Google Sheets is an AI-powered online spreadsheet platform designed to help individuals and teams organize, analyze, and visualize data collaboratively. The platform includes Gemini AI features that allow users to create formulas, generate trackers, analyze datasets, and build data visualizations using simple text prompts. Google Sheets supports real-time collaboration with live co-editing, comments, version history, and customizable sharing controls that help teams work together from any location. Users can streamline workflows with smart tables, pre-built templates, Connected Sheets for BigQuery and Looker data, and integrations with third-party applications such as Salesforce, Intuit, and Asana. The platform also enhances Microsoft Excel files by adding collaborative editing, intelligent suggestions, and task management capabilities directly within spreadsheets.

Model Context Protocol (MCP) is an open protocol designed to standardize how applications provide context to large language models (LLMs). It acts as a universal connector, similar to a USB-C port, allowing LLMs to seamlessly integrate with various data sources and tools. MCP supports a client-server architecture, enabling programs (clients) to interact with lightweight servers that expose specific capabilities. With growing pre-built integrations and flexibility to switch between LLM vendors, MCP helps users build complex workflows and AI agents while ensuring secure data management within their infrastructure.

Codex CLI is an open-source, lightweight coding agent that integrates directly into your terminal, designed to help developers write, edit, and understand code efficiently. By pairing with Codex CLI, developers can leverage the power of AI to streamline their workflow, get real-time code suggestions, and improve their coding accuracy, all from within their command line interface. It provides a seamless, accessible way to enhance coding productivity while staying in the environment developers are already comfortable with.