Compare Business Software for Amazon Q: September 2026 Reviews & Comparison

Zendesk

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.

7,958 Ratings

Starting Price: $25/agent/month

View Software

Visit Website

Salesforce

Put the power of the #1 CRM to work, at a price that works for you. Launch and grow quickly with the leading AI CRM built for small businesses in any industry - available through the Starter Suite or Pro Suite. Connect marketing, sales, service, and commerce on one easy platform. Save time with quick setup and smart guidance. Harness unified data and AI to fuel your growth. Start simple with Starter Suite — an all-in-one CRM for small businesses. Scale smoothly with AI agents, integrated data, and apps in one platform. No installation needed, just sign up and go from your browser. Advance further with Pro Suite, the complete CRM that scales with your business. Automate tasks and customize your tools to deepen customer relationships and drive growth.

60 Ratings

Starting Price: $25.00/month/user

View Software

Slack

Salesforce

Slack is a work collaboration platform that brings people, apps, data, and AI agents together in one shared workspace. It helps teams communicate through channels, direct messages, huddles, Slack Connect, files, canvases, lists, workflows, and integrations. The platform includes Slackbot, a context-aware AI agent that can summarize conversations, search across messages and files, prepare users for meetings, analyze documents, and help complete tasks without leaving Slack. Slack also supports connected apps such as Salesforce, Google Drive, GitHub, Zoom, Asana, Box, Workday, ChatGPT, and many others. Teams can use Workflow Builder to automate stand-ups, project updates, approvals, notifications, and routine business processes. With enterprise search, AI assistance, secure collaboration, and a large integration ecosystem, Slack helps organizations stay aligned, move faster, and reduce work scattered across disconnected tools.

250 Ratings

Starting Price: $8.75/user/month

View Software

Dropbox

Dropbox Business is more than just secure file storage—it’s a smart workspace where teams, tools, and content come together. Create, store, and share cloud content from Google Docs, Sheets, and Slides, Microsoft Office files, and Dropbox Paper alongside traditional files in Dropbox. Dropbox Spaces brings your files and cloud content together, so that your PowerPoints can live next to your Google Docs, Trello boards, and whatever tools your team wants to use. Easily access your team’s work from your computer, mobile device, or any web browser. Keep your team’s files and the conversations about them in the same place by connecting tools like Slack and Zoom. Intelligently suggested files and folders keep your team one step ahead by giving everyone the content they need, when they need it. A secure, distributed infrastructure—plus admin tools for control and visibility—keep your company’s data safe on Dropbox.

226 Ratings

Starting Price: $12.50 per month per user

View Software

Microsoft Teams

Microsoft

Solving today's complex business problems takes teams of engaged people working together. We’ve built an online guide to teach you and your team the secrets of successful teamwork. When you have a place to create and make decisions as a team, there’s no limit to what you can achieve. Teams brings everything together in a shared workspace where you can chat, meet, share files, and work with business apps. Get your team on the same page with group chat, online meetings, calling, and web conferencing. Collaborate on files with built-in Microsoft 365 (formerly Office 365) apps like Word, Excel, PowerPoint, and SharePoint. Add in your favorite Microsoft apps and third-party services to keep the business moving forward. Get end-to-end security, administrative control, and compliance—all powered by Microsoft 365. Teams is designed for groups of all kinds. Get started with the free, no-commitments version. You can also get Teams as part of the best-in-class suite of productivity tools.

187 Ratings

Starting Price: $12.50 per user per month

View Software

Box

Box helps growing businesses manage and get more value from their content on one secure AI-powered platform. Combining file sharing, document management, workflow automation, e-signature, and AI tools in one place, Box empowers teams to reduce tool sprawl and improve visibility across all their files. Organizations use Box for secure internal and external collaboration, knowledge management, contract lifecycle management, onboarding, controlled documents, and audit-ready archiving. For teams adopting AI, Box is designed to connect AI to business content with permissions, governance, and auditability in one file system. The platform also supports compliance and security needs with features such as access controls, retention, classification, and protections for regulated environments, including support for requirements such as HIPAA and FINRA.

72 Ratings

Starting Price: $5 per month

View Software

Microsoft OneDrive

Microsoft

Access, share, and collaborate on all your files from anywhere. OneDrive connects you to all your files in Office 365 so you can share and work together from anywhere while protecting your work. Easily store, access and discover your personal and shared work files in Office 365, including Microsoft Teams, from all your devices. Edits you make offline are automatically uploaded next time you connect. Work faster and smarter with anyone inside or outside your organization. Securely share files and work together in real-time using Word, Excel and PowerPoint across web, mobile and desktop. Create, view, edit, and share files on the go with the OneDrive mobile app. Easily capture whiteboards and scan work receipts, business cards, and other paper documents for safe keeping. OneDrive helps protect your files. You can easily recover files from accidental deletes or malicious attacks and administrators can manage security policies to help keep your information safe.

74 Ratings

Starting Price: $2 per user per month

View Software

Jira

Atlassian

Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.

43 Ratings

Starting Price: Free

View Software

Visual Studio Code

Microsoft

Visual Studio Code (VS Code) is Microsoft’s open-source AI code editor designed to make coding faster, smarter, and more collaborative. It supports thousands of extensions and nearly every programming language, offering developers a lightweight yet powerful environment for writing, testing, and debugging code. With AI-powered features like GitHub Copilot, Next Edit Suggestions, and Agent Mode, VS Code helps you code with precision, automate complex tasks, and streamline development workflows. It integrates seamlessly with cloud services, remote repositories, and tools like Git, Docker, and Azure. The editor is fully customizable, allowing you to personalize your layout, color themes, and keyboard shortcuts. Whether coding locally or in the browser, VS Code delivers a complete development experience for individuals and teams alike.

28 Ratings

Starting Price: Free

View Software

Gmail

Google

Gmail is an AI-powered email platform designed to help individuals and businesses communicate securely, efficiently, and professionally. The platform includes intelligent features such as Gemini AI assistance, Smart Compose, Smart Reply, and automated Nudges that help users draft messages, respond faster, and stay organized. Gmail integrates seamlessly with Google Workspace applications including Google Meet, Calendar, Chat, and Tasks, allowing users to manage communication and collaboration from one centralized interface. Businesses can create custom email addresses using their own domain names, helping organizations establish a more professional and trustworthy brand presence. The platform is backed by enterprise-grade security with advanced spam filtering, phishing protection, malware detection, encryption, and compliance-focused infrastructure. Accessible across desktops, smartphones, tablets, and smartwatches, Gmail helps users stay connected and productive from anywhere.

19 Ratings

Starting Price: $0

View Software

Microsoft SharePoint

Microsoft

Microsoft SharePoint is a secure, enterprise-grade collaboration and content management platform that connects teams, information, and workflows. With AI-powered Copilot and SharePoint agents, users can instantly generate pages, summarize content, and surface insights from within their sites. It enables seamless document management, version control, and real-time collaboration—both inside and outside your organization. Customizable templates and drag-and-drop tools make it easy to design visually engaging intranet sites and portals. SharePoint also provides robust security and compliance features, including access controls, data governance, and conditional policies. Integrated deeply into Microsoft 365, it helps businesses streamline communication, boost productivity, and accelerate their AI transformation.

15 Ratings

Starting Price: $1.00/one-time/user

View Software

Amazon Web Services (AWS)

Amazon

Amazon Web Services (AWS) is the world’s most comprehensive cloud platform, trusted by millions of customers across industries. From startups to global enterprises and government agencies, AWS provides on-demand solutions for compute, storage, networking, AI, analytics, and more. The platform empowers organizations to innovate faster, reduce costs, and scale globally with unmatched flexibility and reliability. With services like Amazon EC2 for compute, Amazon S3 for storage, SageMaker for AI/ML, and CloudFront for content delivery, AWS covers nearly every business and technical need. Its global infrastructure spans 120 availability zones across 38 regions, ensuring resilience, compliance, and security. Backed by the largest community of customers, partners, and developers, AWS continues to lead the cloud industry in innovation and operational expertise.

13 Ratings

View Software

Amazon S3

Amazon

Amazon Simple Storage Service (Amazon S3) is an object storage service that offers industry-leading scalability, data availability, security, and performance. This means customers of all sizes and industries can use it to store and protect any amount of data for a range of use cases, such as data lakes, websites, mobile applications, backup and restore, archive, enterprise applications, IoT devices, and big data analytics. Amazon S3 provides easy-to-use management features so you can organize your data and configure finely-tuned access controls to meet your specific business, organizational, and compliance requirements. Amazon S3 is designed for 99.999999999% (11 9's) of durability, and stores data for millions of applications for companies all around the world. Scale your storage resources up and down to meet fluctuating demands, without upfront investments or resource procurement cycles. Amazon S3 is designed for 99.999999999% (11 9’s) of data durability.

6 Ratings

View Software

Microsoft Exchange

Microsoft

Work smarter with business-class email and calendaring. Exchange helps you collaborate on your critical documents and gives you a focused inbox that prioritizes important messages and adapts to your work style, so you can get more done–faster. Get access to a more personalized inbox with helpful features and a smarter, more organized way to view and interact with email. Search enhancements give you faster and more complete results. With Add-ins, get powerful customization and extensibility, which connect you to modern services and internal line-of-business applications. Organize your time with a calendaring system that goes beyond basic scheduling of appointments and commitments. Automatically capture events from email such as flights and hotel reservations, and get suggestions about where to meet based on your location. Microsoft Exchange Online offers a hosted email service for business. Exchange Online helps protect your information with advanced capabilities.

6 Ratings

View Software

Amazon RDS

Amazon

Amazon Relational Database Service (Amazon RDS) makes it easy to set up, operate, and scale a relational database in the cloud. It provides cost-efficient and resizable capacity while automating time-consuming administration tasks such as hardware provisioning, database setup, patching and backups. It frees you to focus on your applications so you can give them the fast performance, high availability, security and compatibility they need. Amazon RDS is available on several database instance types - optimized for memory, performance or I/O - and provides you with six familiar database engines to choose from, including Amazon Aurora, PostgreSQL, MySQL, MariaDB, Oracle Database, and SQL Server. You can use the AWS Database Migration Service to easily migrate or replicate your existing databases to Amazon RDS.

3 Ratings

Starting Price: $0.01

View Software

SQL Server

Microsoft

Intelligence and security are built into Microsoft SQL Server 2019. You get extras without extra cost, along with best-in-class performance and flexibility for your on-premises needs. Take advantage of the efficiency and agility of the cloud by easily migrating to the cloud without changing code. Unlock insights and make predictions faster with Azure. Develop using the technology of your choice, including open source, backed by Microsoft's innovations. Easily integrate data into your apps and use a rich set of cognitive services to build human-like intelligence across any scale of data. AI is native to the data platform—you can unlock insights faster from all your data, on-premises and in the cloud. Combine your unique enterprise data and the world's data to build an intelligence-driven organization. Work with a flexible data platform that gives you a consistent experience across platforms and gets your innovations to market faster—you can build your apps and then deploy anywhere.

2 Ratings

Starting Price: Free

View Software

Amazon Aurora

Amazon

Amazon Aurora is a MySQL and PostgreSQL-compatible relational database built for the cloud, that combines the performance and availability of traditional enterprise databases with the simplicity and cost-effectiveness of open source databases. Amazon Aurora is up to five times faster than standard MySQL databases and three times faster than standard PostgreSQL databases. It provides the security, availability, and reliability of commercial databases at 1/10th the cost. Amazon Aurora is fully managed by Amazon Relational Database Service (RDS), which automates time-consuming administration tasks like hardware provisioning, database setup, patching, and backups. Amazon Aurora features a distributed, fault-tolerant, self-healing storage system that auto-scales up to 64TB per database instance. It delivers high performance and availability with up to 15 low-latency read replicas, point-in-time recovery, continuous backup to Amazon S3, and replication across three Availability Zones.

1 Rating

Starting Price: $0.02

View Software

Java

Oracle

The Java™ Programming Language is a general-purpose, concurrent, strongly typed, class-based object-oriented language. It is normally compiled to the bytecode instruction set and binary format defined in the Java Virtual Machine Specification. In the Java programming language, all source code is first written in plain text files ending with the .java extension. Those source files are then compiled into .class files by the javac compiler. A .class file does not contain code that is native to your processor; it instead contains bytecodes — the machine language of the Java Virtual Machine1 (Java VM). The java launcher tool then runs your application with an instance of the Java Virtual Machine.

1 Rating

Starting Price: Free

View Software

Amazon Q Developer

Amazon

Amazon Q Developer is a generative AI–powered coding assistant from AWS that helps developers accelerate the entire software development lifecycle. It integrates directly into popular IDEs like JetBrains, VS Code, Visual Studio, and Eclipse, providing real-time code suggestions, refactoring, documentation, and debugging assistance. Beyond coding, Amazon Q Developer supports agentic capabilities—autonomously performing tasks like feature implementation, testing, and modernization of applications. As an AWS-native expert, it helps optimize cloud resources, diagnose issues, and guide users through architectural best practices. The platform also enables seamless data and AI integration, allowing developers to build analytics and ML applications using natural language. With up to 80% faster development speed and 40% productivity gains, Amazon Q Developer delivers enterprise-grade intelligence directly inside the tools developers use every day.

1 Rating

Starting Price: $19/month

View Software

ServiceNow

Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.

1 Rating

Starting Price: $100 per month

View Software

Amazon DynamoDB

Amazon

Amazon DynamoDB is a key-value and document database that delivers single-digit millisecond performance at any scale. It's a fully managed, multi-region, Multimaster, durable database with built-in security, backup and restore, and in-memory caching for internet-scale applications. DynamoDB can handle more than 10 trillion requests per day and can support peaks of more than 20 million requests per second. Many of the world's fastest-growing businesses such as Lyft, Airbnb, and Redfin as well as enterprises such as Samsung, Toyota, and Capital One depend on the scale and performance of DynamoDB to support their mission-critical workloads. Focus on driving innovation with no operational overhead. Build out your game platform with player data, session history, and leaderboards for millions of concurrent users. Use design patterns for deploying shopping carts, workflow engines, inventory tracking, and customer profiles. DynamoDB supports high-traffic, extreme-scaled events.

1 Rating

View Software

Amazon WorkDocs

Amazon

Amazon WorkDocs is a fully managed, secure content creation, storage, and collaboration service. With Amazon WorkDocs, you can easily create, edit, and share content, and because it’s stored centrally on AWS, access it from anywhere on any device. Amazon WorkDocs makes it easy to collaborate with others, and lets you easily share content, provide rich feedback, and collaboratively edit documents. You can use Amazon WorkDocs to retire legacy file share infrastructure by moving file shares to the cloud. Amazon WorkDocs lets you integrate with your existing systems, and offers a rich API so that you can develop your own content-rich applications. Amazon WorkDocs is built on AWS, where your content is secured on the world's largest cloud infrastructure. With Amazon WorkDocs, there are no upfront fees or commitments. You pay only for active user accounts, and the storage you use.

1 Rating

Starting Price: $5 per month

View Software

Python

The core of extensible programming is defining functions. Python allows mandatory and optional arguments, keyword arguments, and even arbitrary argument lists. Whether you're new to programming or an experienced developer, it's easy to learn and use Python. Python can be easy to pick up whether you're a first-time programmer or you're experienced with other languages. The following pages are a useful first step to get on your way to writing programs with Python! The community hosts conferences and meetups to collaborate on code, and much more. Python's documentation will help you along the way, and the mailing lists will keep you in touch. The Python Package Index (PyPI) hosts thousands of third-party modules for Python. Both Python's standard library and the community-contributed modules allow for endless possibilities.

1 Rating

Starting Price: Free

View Software

AWS Chatbot

Amazon

AWS Chatbot is an interactive agent that makes it easy to monitor and interact with your AWS resources in your Slack channels and Amazon Chime chat rooms. With AWS Chatbot you can receive alerts, run commands to return diagnostic information, invoke AWS Lambda functions, and create AWS support cases. AWS Chatbot manages the integration between AWS services and your Slack channels or Amazon Chime chat rooms helping you to get started with ChatOps fast. With just a few clicks you can start receiving notifications and issuing commands in your chosen channels or chat rooms, so your team doesn’t have to switch contexts to collaborate. AWS Chatbot makes it easier for your team to stay updated, collaborate, and respond faster to operational events, security findings, CI/CD workflows, budget, and other alerts for applications running in your AWS accounts.

1 Rating

View Software

Kotlin

Easy to pick up, so you can create powerful applications immediately. Compatible with the Java ecosystem. Use your favorite JVM frameworks and libraries. Share application logic between web, mobile, and desktop platforms while keeping an experience native to users. Save time and get the benefit of unlimited access to features specific to these platforms. Kotlin has great support and many contributors in its fast-growing global community. Enjoy the benefits of a rich ecosystem with a wide range of community libraries. Help is never far away — consult extensive community resources or ask the Kotlin team directly. Kotlin Multiplatform Mobile is an SDK for iOS and Android app development. It offers all the combined benefits of creating cross-platform and native apps. Maintain a single codebase for networking, data storage, analytics, and the other logic of your Android and iOS apps.

Starting Price: Free

View Software

PHP

Fast, flexible and pragmatic, PHP powers everything from your blog to the most popular websites in the world. The PHP development team announces the immediate availability of PHP 8.0.20. When using the PHP.net website, there is even no need to get to a search box to access the content you would like to see quickly. You can use short PHP.net URLs to access pages directly.

Starting Price: Free

View Software

TypeScript

TypeScript adds additional syntax to JavaScript to support a tighter integration with your editor. Catch errors early in your editor. TypeScript code converts to JavaScript, which runs anywhere JavaScript runs: In a browser, on Node.js or Deno and in your apps. TypeScript understands JavaScript and uses type inference to give you great tooling without additional code. TypeScript was used by 78% of the 2020 State of JS respondents, with 93% saying they would use it again. The most common kinds of errors that programmers write can be described as type errors: a certain kind of value was used where a different kind of value was expected. This could be due to simple typos, a failure to understand the API surface of a library, incorrect assumptions about runtime behavior, or other errors.

Starting Price: Free

View Software

Scala

Scala combines object-oriented and functional programming in one concise, high-level language. Scala's static types help avoid bugs in complex applications, and its JVM and JavaScript runtimes let you build high-performance systems with easy access to huge ecosystems of libraries. The Scala compiler is smart about static types. Most of the time, you need not tell it the types of your variables. Instead, its powerful type inference will figure them out for you. In Scala, case classes are used to represent structural data types. They implicitly equip the class with meaningful toString, equals and hashCode methods, as well as the ability to be deconstructed with pattern matching. In Scala, functions are values, and can be defined as anonymous functions with a concise syntax.

Starting Price: Free

View Software

Rust

Rust is blazingly fast and memory-efficient: with no runtime or garbage collector, it can power performance-critical services, run on embedded devices, and easily integrate with other languages. Rust’s rich type system and ownership model guarantee memory-safety and thread-safety — enabling you to eliminate many classes of bugs at compile-time. Rust has great documentation, a friendly compiler with useful error messages, and top-notch tooling — an integrated package manager and build tool, smart multi-editor support with auto-completion and type inspections, an auto-formatter, and more. Whip up a CLI tool quickly with Rust’s robust ecosystem. Rust helps you maintain your app with confidence and distribute it with ease. Use Rust to supercharge your JavaScript, one module at a time. Publish to npm, bundle with webpack, and you’re off to the races.

Starting Price: Free

View Software

Go

Golang

With a strong ecosystem of tools and APIs on major cloud providers, it is easier than ever to build services with Go. With popular open source packages and a robust standard library, use Go to create fast and elegant CLIs. With enhanced memory performance and support for several IDEs, Go powers fast and scalable web applications. With fast build times, lean syntax, an automatic formatter and doc generator, Go is built to support both DevOps and SRE. Everything there is to know about Go. Get started on a new project or brush up for your existing Go code. An interactive introduction to Go in three sections. Each section concludes with a few exercises so you can practice what you've learned. The Playground allows anyone with a web browser to write Go code that we immediately compile, link, and run on our servers.

Starting Price: Free

View Software

Business Software for Amazon Q

Top Software that integrates with Amazon Q as of September 2026

Zendesk

Salesforce

Slack

Dropbox

Microsoft Teams

Box

Microsoft OneDrive

Jira

Visual Studio Code

Gmail

Microsoft SharePoint

Amazon Web Services (AWS)

Amazon S3

Microsoft Exchange

Amazon RDS

SQL Server

Amazon Aurora

Java

Amazon Q Developer

ServiceNow

Amazon DynamoDB

Amazon WorkDocs

Python

AWS Chatbot

Kotlin

PHP

TypeScript

Scala

Rust

Go