Best Incident Management Software for Windows
View:
Compare the Top Incident Management Software for Windows as of October 2025
Sort By:
What is Incident Management Software for Windows?
Incident management software helps organizations track, manage, and resolve incidents efficiently, ensuring minimal disruption to operations. It provides a centralized platform for reporting, categorizing, and prioritizing incidents while offering tools for collaboration and communication between teams. The software often includes features like automated workflows, real-time alerts, and detailed reporting to streamline the resolution process and improve response times. By ensuring proper documentation and tracking of incidents, the software enhances accountability, compliance, and learning from past events. Ultimately, incident management software helps businesses maintain continuity, reduce downtime, and improve overall incident response effectiveness. Compare and read user reviews of the best Incident Management software for Windows currently available using the table below. This list is updated regularly.
-
1
HSI Donesafe
Donesafe
Respond to incidents faster and more effectively with HSI Donesafe’s Incident Management Software. Designed to simplify the entire process, this solution helps you capture, track, and resolve incidents with ease. From near misses to large-scale events, HSI Donesafe ensures you’re equipped to manage every situation efficiently, reducing downtime and protecting your workforce. With real-time data and automated workflows, you’ll improve response times, enhance communication, and drive accountability at every level. For admins, discover true configurability with our no-code platform - simply change what you need when you need with our easy-to-use drag and drop function. For users, the simple interface will empower your team to take swift, informed action, and foster a culture where safety and proactive incident management go hand in hand. Keep your people safe and reduce operational risks with a solution built for seamless incident management and continuous improvement. -
2
Serviceaide
Serviceaide
Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility.Starting Price: $90/per month/per user -
3
ConnectWise SIEM
ConnectWise
ConnectWise SIEM (formerly Perch) offers threat detection and response backed by an in-house Security Operations Center (SOC). Defend against business email compromise, account takeovers, and see beyond your network traffic. Our team of threat analysts does all the tedium for you, eliminating the noise and sending only identified and verified treats to action on. Built with multi-tenancy, ConnectWise SIEM helps you keep clients safe with the best threat intel on the market.Starting Price: $10 per month -
4
Site24x7
ManageEngine
ManageEngine Site24x7 is a comprehensive observability and monitoring solution designed to help organizations effectively manage their IT environments. It offers monitoring for back-end IT infrastructure deployed on-premises, in the cloud, in containers, and on virtual machines. It ensures a superior digital experience for end users by tracking application performance and providing synthetic and real user insights. It also analyzes network performance, traffic flow, and configuration changes, troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage. Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide.Starting Price: $9.00/month -
5
ManageEngine ServiceDesk Plus
ManageEngine
Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.Starting Price: $120.00/year/user -
6
Grafana
Grafana Labs
Grafana Labs provides an open and composable observability stack built around Grafana, the leading open source technology for dashboards and visualization. Recognized as a 2025 Gartner® Magic Quadrant™ Leader for Observability Platforms and positioned furthest to the right for Completeness of Vision, Grafana Labs supports over 25M users and 5,000+ customers—including Bloomberg, Citigroup, Dell Technologies, Salesforce, and TomTom. The LGTM Stack combines Grafana for visualization, Mimir for metrics, Loki for logs, and Tempo for traces. Grafana Cloud, the fully managed offering, accelerates time to value with turnkey solutions for Kubernetes monitoring, incident response, load testing, and more. It features Adaptive Metrics for cost-efficient data aggregation and native OpenTelemetry support. Built on open standards, Grafana empowers teams to visualize and correlate data from any source—without vendor lock-in—whether self-managed or in the cloud. Grafana Cloud scales with you, securely.Starting Price: $0 -
7
SafetyCulture
SafetyCulture
SafetyCulture is a workplace operations platform trusted by 85,000+ teams to work safely, meet higher standards, and improve every day. 1. Streamline operations by eliminating paper processes - with simple checklists your teams can complete on any device. 2. Get the job done with seamless task and issue management - whether a team member spots something that needs fixing during an inspection, or while on the go, it’s easy to create and assign tasks to hold the right people accountable. 3. Reduce downtime with total asset visibility - gain unique visibility via sensors and telematics data o 4. Onboard, train, and upskill teams seamlessly - deliver bite-sized training that fits into the flow of your team’s work. No matter the device or location. 5. Workplace communications fit for the frontline - close the communication gap with a message system frontline teams love to use.Starting Price: $19.00/month/user -
8
ManageEngine EventLog Analyzer
ManageEngine
ManageEngine EventLog Analyzer is an on-premise log management solution designed for businesses of all sizes across various industries such as information technology, health, retail, finance, education and more. The solution provides users with both agent based and agentless log collection, log parsing capabilities, a powerful log search engine and log archiving options. With network device auditing functionality, it enables users to monitor their end-user devices, firewalls, routers, switches and more in real time. The solution displays analyzed data in the form of graphs and intuitive reports. EventLog Analyzer's incident detection mechanisms such as event log correlation, threat intelligence, MITRE ATT&CK framework implementation, advanced threat analytics, and more, helps spot security threats as soon as they occur. The real-time alert system alerts users about suspicious activities, so they can prioritize high-risk security threats.Starting Price: $595 -
9
KONEXUS
KONEXUS
Konexus is an integrated emergency notification and crisis management solution featuring an easy-to-use mobile app with a modern and simple user interface. Konexus allows enterprises and organizations to securely send alerts from anywhere via mobile app, text message, email, or voice call and communicate two-way in real-time. The critical event management features help escalate the crisis response and recovery process to keep your people and business safe and protected. -
10
Regroup Mass Notification
Regroup Mass Notification
Regroup Mass Notification is an award-winning mass notification system (MNS) for emergency alerts, daily communications and business-critical messaging. Its robust cloud-based platform connects people in business, education, government and more with one-click messaging to mobile, email, websites, signage, social media and landlines. We provide a trusted, reliable platform that is easy to use and flexible — through a wide range of integrations. Regroup can keep people and organizations safe as part of an emergency response plan, and ensures continuity during critical events like severe weather, active shooter situations, fire and more.Starting Price: $500/month -
11
Xitoring
Xitoring
Stop using multiple apps for server uptime and performance monitoring. Get Xitoring , and start monitoring numerous servers and websites in minutes by running one CLI command. We’ll automatically configure everything! Xitoring is an innovative SaaS platform for server monitoring. Our agent, Xitogent , gathers data from your servers to ensure optimal performance and prevent downtime. By keeping your systems running smoothly, we help boost customer satisfaction. Our global probing nodes continuously monitor your servers. If any issues arise, we notify the right contact instantly. At Xitoring, we’re committed to improving our software and adding incredible features in the future. Introduced in 2021, Xitoring aims to revolutionize the server monitoring industry with automation for those tired of traditional methods.Starting Price: $4.99 OR Lifetime free -
12
Sofvie
Sofvie
Sofvie is the only Operations Performance Platform built for the unique needs of today’s most demanding mining operations. Our goal is to help leaders at the forefront of the mining industry create safer work environments, happier engaged teams and more rewarding work cultures to unlock new levels of performance. Sofvie gives your teams the platform that helps unlock new levels of safe production and create better visibility to and from the face. Sofvie will help you create an environment where workers feel safe, supported, included and informed, driving increased engagement and empowering everyone to operate at their best. Our progressive web application functions on all modern devices, operating systems, and browsers, and has been designed for ease of use, resulting in a rich experience and quick adoption. - Offline/Online functionality. - Multilingual (English, French, Spanish) following internationalization standards - Manage your workforce with as few as 5 users -
13
Qualityze EQMS Suite
Qualityze
Qualityze is a leading provider of enterprise quality management solutions, utilizing the Salesforce.com Technology Platform to build our EQMS Software solutions. Our team is 100% devoted to quality processes, compliance, and regulatory guidelines to address our customers' business environments. We do not distract ourselves with custom work or quality concerns. The idea of helping our customers create a culture of quality is not a new concept, but the way we developed our application, Quality Management Software, based on making it easy to use, intuitive, and inclusive. Therefore, the entire organization is involved in quality, not because they are told they should, but because it's easy, fun, and has a logical flow. We strive to optimize quality with excellence through our exclusive range of smarter quality management software solutions.Starting Price: $30/User/Month -
14
Mint Service Desk
OPGK Software
Mint Service Desk is a comprehensive and user-friendly software solution designed to streamline and enhance the management of IT service operations within organizations. It serves as a central hub for all IT-related requests, incidents, and changes, enabling efficient communication and collaboration between IT teams and end-users. With Mint Service Desk, organizations can effortlessly track, prioritize, and resolve IT issues, ensuring minimal disruption to daily operations. The platform offers a range of powerful features, including ticket management, self-service portals, knowledge bases, asset management, and reporting capabilities. In addition to its core features, Mint Service Desk also excels in complaint management, offering robust functionality to address and resolve customer complaints efficiently. The platform understands the significance of handling complaints promptly and effectively to maintain high levels of customer satisfaction.Starting Price: $8/month/agent -
15
Malwarebytes
Malwarebytes
Crushes cyberthreats. Restores confidence. Traditional antivirus simply doesn't cut it anymore. Malwarebytes crushes the latest threats before others even recognize they exist. We block viruses, malware, malicious websites, ransomware, and hackers that traditional antivirus isn't smart enough to stop. Our cutting-edge protection and response solutions are used by organizations of all sizes around the world. Traditional antivirus fails because it’s slow to react to new threats. And, well, because it’s “dumb.” We use layers of technology like anomaly detection (a cool sort of artificial intelligence), behavior matching, and application hardening to crush malware that hasn’t even been seen before. Alright, so not really like traditional antivirus. Premium protection and privacy for your home computers and devices. Enterprise-grade protection and remediation for organizations large and small.Starting Price: $47.22 per user per year -
16
Fusion Framework System
Fusion Risk Management
Fusion Risk Management's software, the Fusion Framework System, enables you to understand how your business works, how it breaks, and how to put it together again. Our platform provides easy, visual, and interactive ways to explore every aspect of your business so you can identify single points of failure and key risks. Achieve resilience with greater speed and efficiency with Fusion’s flexible and integrated suite of platform capabilities that can be tailored to best fit the needs of your organization. We meet you wherever you are on your journey for more resilient operations. - Map critical service and product delivery processes as they actually are - Leverage objective risk insights that help you audit, analyze, and improve your business operations - Plan, orchestrate, and measure risk management and resilience activities with confidence - Leverage automation to reduce the burden of manual, time-consuming, repetitive tasks, freeing teams for higher value activities -
17
SV3
Building Intelligence
SV3 is a cloud-based, SAFETY-Act-certified software solution that enables secure access for visitors, vehicles and vendors. Whether it be at the lobby or loading dock of a building, warehouse or multi-tenanted environment, SV3's trusted access program ensures safe operations without gaps in your security system. -
18
Crises Control
Crises Control
The Crises Control modular platform helps organisations, during incidents, emergencies and crises, keep lines of communication open by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail. Crises Control is invaluable for providing up-to-the minute notifications to users, minimising the impact to people’s safety, damage to the environment and the organisation. Crises Control offers a providing a single SaaS solution for business continuity, disaster recovery and emergency communication.Starting Price: £1 per user per year -
19
Maxpanda CMMS
Maxpanda Software
15 DAY FREE CMMS TRIAL - Starter plans @ $39/m include UNLIMITED USERS. Imagine having No Setup Costs, No Contract, Unlimited Users & gentle on the pocket book. Maxpanda CMMS requires no staff training (we do this), runs on any PC, MAC, smartphone / tablet. Maxpanda CMMS is partnered with Amazon's Cloud Service, the only thing you'll ever need is your smartphone or tablet. START TODAY: 30 second signup or request a FREE webinar to compare Maxpanda against other overpriced over-complicated CMMS. Maxpanda continues to disrupt the CMMS industry with an Enterprise software that's faster, better and more affordable than the rest.Starting Price: $39.00/month -
20
OnStation
PROJiTECH
OnStation is the leading digital stationing and location-based project management solution for the heavy highway and infrastructure industry. Designed for contractors, engineers, inspectors, and DOTs, OnStation provides precise on-site location tracking and real-time collaboration, reducing errors and improving efficiency in roadway construction projects. Our platform eliminates reliance on paper stationing by delivering automated GPS stationing, asset tracking, and field documentation at the tap of a button. With OnStation, teams can increase productivity, streamline project closeout, and enhance communication across all stakeholders. Whether it’s measuring distances, verifying as-built conditions, or integrating with industry tools, OnStation empowers users to work faster, smarter, and with greater accuracy—from pre-construction to final inspection.Starting Price: $46/month/user -
21
Virima
Virima Inc.
VIRIMA is a SaaS platform delivering highly automated IT Asset Management (ITAM), IT Service Management (ITSM) and IT Operations Management (ITOM) solutions that are easy and inexpensive to deploy. Through advanced infrastructure discovery and visualization capabilities, VIRIMA links the business processes to the technology and services business rely upon. The innovative automation capabilities of the VIRIMA CMDB deliver insight, control and value to IT organizations large and small, enabling them to efficiently tackle the challenges of managing and securing today’s dynamic, dispersed and complex IT estate.Starting Price: $15,000.00/year -
22
AlertOps
AlertOps
AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster. With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand. Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.Starting Price: $0.00/month/user -
23
BIStrainer
BIS Safety Software
BIS Safety Software offers learning & compliance software for EH&S professionals, including a learning management system, training matrix, classroom calendar, and much more. BIS also offers digital forms for site audits, incident reports, and many other form-based tasks.Starting Price: $0.50/month/user -
24
Lumiform
Lumiform
Lumiform is the world's most intuitive inspection and frontline productivity app. Save time and use it for what matters the most: Lumiform will help you save up to 50% of the time you spend on your inspections, thanks to the powerful application for desktop and mobile. Support the environment: Lumiform drastically eliminates the use of paperwork, making your life easier while also helping to reduce impact on the environment. Use professional, ready-made templates: You have access to a library of more than 12,000 templates. You can use them as they are or customize them. Conduct inspections with ease: Safely, quickly and intuitively conduct your inspections through your smartphone or tablet (even if you are offline!). In just a few seconds you will have a professional report. Collaborate with your team members: Automate workflows, collaborate with your team to trigger and implement corrective actions up to 4 times faster.Starting Price: €16 / user / mo -
25
Smartflow
Smartflow
Smartflow is a SaaS company that has built a platform for digitizing and optimizing inspections & checks. The platform's digital core is performing inspection-related tasks. Smartflow supports various companies in industrial verticals in preparing, performing, and reporting inspections. Our mission is to help field operators and inspectors complete their inspections in one visit to the worksite with zero errors. We are committed to creating an improved work experience that will allow the inspector to have instant access to the checks that have been carried out before, get a clear overview of what important matters emerged from those checks, and enable them to work faster cleaner and safer. Smartflow is a SaaS cloud-based solution. With the platform & app you can digitize all rounds of inspections, work processes, workflows, and frontline operations. Smartflow is a smart data capture solution that generates valuable data & insights working both online & offline.Starting Price: €295 Entry Fee / Monthly Price -
26
The Compliance Genie
Be-Safe Technologies
The Award-Winning Compliance Genie is Be-Safe Technologies’ All-in-One Health and Safety App. This dedicated H&S compliance software system allows you to better manage and keep track of health and safety across your company, including risk assessments, incident management, audits and documentation. As the software is cloud-based, access couldn’t be easier for you, your employees and your contractors, via a laptop, a tablet or a mobile! Simply download the Health and Safety App and its unique features will ensure safety and compliance quickly and easily, providing a solution to every problem. Watch our short video to see how our Health and Safety App will help your company be secure, be compliant, be safe. We are on the Google and Apple App stores.Starting Price: $25 per month -
27
EHSwise
EHSwise
EHSwise is a leading Environmental, Health & Safety software that empowers EHS leaders to capture and manage Health & Safety records in one easy-to-use system, creating a safer workplace while ensuring compliance. Our modern and customisable system offers core Health and Safety functions such as: • Risk Assessment • Incident Reporting • Audit Management • Observation • Inspection • Permit to Work and more Automated alerts, multilingual translation, branded PDF reports, customisable safety forms, document library, mobile and offline capabilities and QR codes are just a few of EHSwise’s features. Built on the Kianda low-code platform, EHSwise empowers safety excellence through our customisable Environmental, Health & Safety software.Starting Price: $0 -
28
Camms GRC
Camms, a Riskonnect Company
Enabling your GRC success through Camms powerful, agile and scalable software. Effective Governance, Risk and Compliance (GRC) management demands software capabilities to facilitate the sharing of data and insights across your wider risk landscape to drive agility and decision making – That’s where we come in! We understand that every business will have different pain points, be at varying stages of maturity and have different objectives. We deliver solutions for those struggling with spreadsheets or at an Enterprise level, and all in between. Our experience, coupled with our comprehensive, flexible cloud-based offering, allows you to focus on your immediate needs, deliver, and scale as you grow. -
29
Saint Security Suite
Carson & SAINT
This single, fully integrated solution conducts active, passive and agent-based assessments while its extensive flexibility evaluates risk according to each business. SAINT’s impressive, flexible and scalable scanning capabilities set it apart from many others in this space. SAINT has partnered with AWS, allowing its customers to take advantage of AWS’s efficient scanning. Should subscribers prefer, SAINT also offers a Windows scanning agent. Security teams can schedule scans easily, configure them with considerable occurrence flexibility and fine-tune them with advanced options. As a vulnerability management solution, SAINT Security Suite’s security research and development efforts focus on investigation, triage, prioritization, and coverage of vulnerabilities of the highest levels of severity and importance. Not willing to settle for just blanket coverage and raw data, our analysts focus on developing tools for what matters to our customers.Starting Price: $1500.00/year/user -
30
DisasterLAN
Buffalo Computer Graphics
Buffalo Computer Graphics’ DisasterLAN (DLAN) emergency management platform provides tools for shared situational awareness, workflow-based information management, and real-time communication. Our secure, web-based tools will help your team manage all stages of the emergency management process. DLAN includes user-friendly tools for: task, mission, and resource management; secure interoperable communications; workflow-based information management; customizable real-time status boards; asset & finance tracking; Incident Action Plan & Situation Report creation; after-action reports; and daily operations. DLAN software is available as a traditional on-premise installation or as a cloud hosted service. As an incident grows in size, additional personnel can be brought in quickly, including outside stakeholders and personnel from supporting agencies, with no additional per user fees.