Best Help Authoring Tools for Cloud of 2025

Document360

Kovai

Document360 is an AI-powered Knowledge base platform designed to streamline knowledge management in organizations. It helps teams create, manage, and publish content effortlessly, ensuring clarity and accessibility for users. Use Cases Knowledge Base for Customers and Teams: Offer a seamless self-service experience with AI search, auto-tagging, and analytics to boost productivity and reduce support queries. IT Documentation (Including API Docs) Simplify technical documentation with markdown support, version control, and API-friendly features like code embedding and AI-driven insights. Standard Operating Procedures (SOPs) Maintain consistent workflows with centralized SOPs, AI content suggestions, and easy updates for team alignment. User Manuals Deliver user-friendly manuals with customization, localization, and AI tools for faster, polished content.

38 Ratings

Starting Price: contact us

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ProProfs Knowledge Base

ProProfs

ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.

15 Ratings

Starting Price: $6 per user per month

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ClickHelp

ClickHelp is an AI-powered online documentation tool used by software companies around the world to create user manuals, knowledge bases, FAQs, tutorials, etc., and publish them instantly on their portal. ClickHelp requires no installation, runs in a web browser, and is accessible from anywhere in the world. Supports Mac OS, Windows, Linux platforms. Here is how ClickHelp makes your tech writing more effective: * Easy to use WYSIWYG topic editor, as well as HTML source mode. * Single-sourcing and content reuse. * Simple customization. * In-depth analytics and reporting. * Readability scores and metrics. * Easy importing and exporting. (Import from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. export to CHM, HTML5 Web Help, PDF, DOCX, etc.) * Translation ecosystem to create multi-language documentation. * Machine translation support. * RTL language support. * Audit trail and IP Allowlist. * 2FA. Integrations: Zapier, Google Analytics, Google Search Console

1 Rating

Starting Price: $185/month

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Archbee

AiurLabs

Documentation tool for high-performing teams. Archbee is the place to centralize your company's information. Unify knowledge in product, engineering, support, marketing, sales. Use cases: • Manage team knowledge • Developer & API docs • Documentation sites • Document internal processes • Collaborate on documents • Onboard & train teammates • Create documentation for your customers • Bring your own domain Integrations: Slack, Airtable, Loom, Trello, Lucidchart, Typeform, Mindmeister, Prezi, Miro, Google Docs, Google Sheets, Google Slides, Figma, Invision, Framer, Abstract, Marvel, Github, GraphQL, Swagger/Open API, Numeracy, Mode Analytics, Codepen, Intercom, Google Analytics.

1 Rating

Starting Price: $60 per month

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Help Generator

The Help Generator provides help authoring tools to create chm help files, browser based help and printed user documentation. The modern, Office style, help editing environment has many features to make you highly productive and guarantee quality output. Edit using WYSIWYG (HTML) Help Editor with the modern Windows fluent ribbon. Use the Help Generator help authoring software to create the standard windows help files, also called chm files or compiled html help file, and browser based help for any windows application. The Help Generator add-in makes for each form in your application a descriptive topic page which include a title, screenshot with image map and sections for all controls. The pages generated by the add-in are been automatically integrated with your application so that you have instant F1 support for context sensitive help. Add-in versions are available for Visual Studio .NET, Visual Basic 6 and Microsoft Access.

Starting Price: $37 one-time payment

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HelpScribble

HelpScribble is a full-featured, easy-to-use help authoring tool for creating help files from start to finish. You can create WinHelp (.hlp) files, HTML Help (.chm) files, a printed manual and online documentation (on a web site) all from the same HelpScribble project. If you have previously used another help authoring tool, you can reuse your work by importing the HPJ+RTF files created with the other tool or by a help decompiler. You can use the help files you make with HelpScribble to provide context-sensitive help with your Windows applications, no matter which development tool you use. You can also use HelpScribble to create stand-alone portable documents. HelpScribble runs on Windows 98, ME, NT4, 2000, XP, Vista, 7, 8, 8.1, and 10. It can create help files for all these versions of Windows, and also for Windows 3.1 and 95. You can download the free evaluation version and check out HelpScribble first hand.

Starting Price: $99 one-time payment

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Doc-O-Matic

Use Doc-O-Matic to effortlessly and reliably create source code and API documentation and author general purpose documentation in a multitude of formats and styles in the shortest possible time. Doc-O-Matic takes source code and comments, adds conceptual topics and external input and produces documentation from it. With its single-source approach, Doc-O-Matic generates many different kinds of output from a single documentation base. Doc-O-Matic produces HTML-based Help files including HTML Help, Help 2, Help Viewer 2.x and browser based Web Help. Doc-O-Matic also creates printable documentation in PDF and RTF formats as well as XML output ideally suited for post-processing. Documentation created with Doc-O-Matic is feature rich out of the box. It provides collapsible and tabbed sections, automatically cross-links the entire documentation, including source code. Your Help bridges the gap, truly integrating into pre-existing library documentation.

Starting Price: $49 per user

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snazzyDocs

Create documentation with technical-free writing, and effortless hosting. Write the way you’re used to! Format and style your text just like a word processor. No complicated syntax if you don’t want it. Publish instantly with a single click. Structure chapters, sections and pages effortlessly. Concentrate on your product. With no coding experience required, delegate writing to absolutely anyone! Documentation software with super easy hosting. Use your own custom domain, or create one with us. Choose a theme, add your logo, and customize to match your brand or website. Get help from others on your team. Restrict access, assign roles and user privileges. Easily make documentations private and password protected for internal or personal use. Publish fearlessly knowing previous work is safe and backed up. Download or restore anytime. The documentation software that makes docs easier.

Starting Price: $9.99 per month

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WebWorks ePublisher

WebWorks

WebWorks helps you increase your product value by reducing the time it takes to publish, increasing time spent on building value in the documentation sent to your customer. One-Click Publishing is the optimal documentation publishing workflow because of its speed and accuracy. Create, generate, deliver, those are all the stages of One-Click Publishing. A simple workflow that is agile, flexible and intelligent so you can focus less on publishing and more on creating your message. ePublisher delivers One-Click publishing through a customizable template we call ePublisher Stationery. ePublisher Stationery holds a set of instructions defining the publishing process. Once designed and saved, a stationery can be shared among others in the department to decrease the work load. With ePublisher Designer, you can customize your stationery to your specific publishing needs making it the fastest most scalable workflow to deliver product ready document sets.

Starting Price: $25 per month

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HelpNDoc

HelpNDoc provides all the tools necessary to write complete help files and documentations. From the table of contents to the final documentation layout, everything is included in HelpNDoc. HelpNDoc’s user interface has been carefully designed to be clear and effective, the various tools are grouped using the popular ribbon design first introduced by Microsoft Office, contextual elements such as picture or table editing operations will only appear when needed thus greatly simplifying the overall experience. All the necessary tools needed to create great documentations are built right in HelpNDoc, the table of contents editor, WYSIWYG topic editor, keywords editor and library are some of the features provided to ease-up the process of writing amazing documentations and are an integral part of the HelpNDoc environment. HelpNDoc includes a feature-packed word processor which makes you feel instantly at home.

Starting Price: €149.50 one-time payment

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HelpStudio

Innovasys

HelpStudio is the fastest, easiest way to create and publish procedures, documentation and help systems and integrate them with your desktop, web or mobile applications or components. Generate output in cross-platform Browser Help, automatically responsive for tablet and mobile, HTML Help (CHM), Help 2.x, Microsoft Help Viewer (the Visual Studio Help Format) or printable PDF. Built in localization support means that you can take your help system to a global audience if required. HelpStudio seamlessly combines a feature packed WYSIWYG authoring environment, Html based layout templates and customizable Content Widgets to make it simple to create and localize consistent, professional looking help systems with the minimum of effort. No dependencies on Word or other editors and integrates with Source Control for Team Working and Collaboration. HelpStudio supports Unicode throughout, including Japanese, Chinese and Korean. Unicode support is not a high priced add-on,

Starting Price: $413 per year

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MadCap Central

MadCap Software

Secure cloud-based authoring, collaboration, workflow and project management for technical writers and documentation teams. Content and project management just got easier. MadCap Central is the only cloud-based solution that allows your team to easily track and manage tasks, organize workflows, schedule and automate processes, host and publish content, and extend your authoring capabilities with integrated subject matter expert (SME) contribution and review. MadCap Central provides a secure cloud-based content and project management environment integrated with powerful on-premises authoring and publishing. MadCap Central’s user interface makes it easy to organize your content, projects, teams and users. A customizable dashboard makes working personalized and efficient. With extensive project and content management capabilities, you can upload projects, import projects from other users, assign users to specific projects, set project statuses, receive notifications for activities, etc.

Starting Price: $109 per month

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Doc-To-Help

Doc-To-Help makes it easy to create, manage and publish content to any format or device, all without leaving Microsoft® Word. Turn your Microsoft® Word content into more user-friendly documents by automatically generating table of contents, indexes and more for enhanced search. Take advantage of the “Write Once, Publish Anywhere” paradigm and publish to any number of output types and devices. Doc-to-Help combines the ability to maximize content reuse and document management so you don’t have to maintain multiple variations of documents with shared content. The professional pre-written manuals included with MadCap Doc-To-Help are rich with content, and include everything you need to customize important documents to fit your organization. Create, customize and publish web and print-based Employee Handbooks and Medical Policy and Procedure Manuals with our professionally pre-written documents, included free with your Doc-To-Help purchase.

Starting Price: $75 per user per month

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Web Manuals

Take control of your compliance with a document management system built for aviation. Join more than 20,000 aviation professionals writing manuals with ease in our document management system for the aviation industry. Simple & Efficient. Experience the modules that enable you to focus on writing. Create live links between your aviation manuals and regulatory requirements. No more sending files back and forth! Review your documents with ease. Reduce mistakes. Ensure that everyone always has the latest revision. Stay up-to-date with the compliance libraries and automated compliance monitoring. Simple editing. Full control. Make editing easier with a document management system for aviation. Distribute aviation manuals instantly with our document management system and reader app. Live linking to FAA, EASA, CASA etc. Highlights word-by-word impact. Automatic compliance checklists.

Starting Price: €110 per month

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Guide.AI

The landmark audio guide platform for everyone. Develop smartphone-based audio guides, in multiple languages, for any location, for free, all through our website. Then profit from their success! It's quick and easy. Boost inclusivity with automatic translation into 11 foreign languages. Consistently high-quality audio guides. Great for accessibility of partially sighted visitors. No need for recordings or any tech!. Authors can earn revenue from guide sales. We've changed the audio guide landscape, using advanced AI text-to-speech. We've enabled everyone to independently develop and publish audio guides through our website. All you need is a script and some pictures! Once an audio guide has been published, it has the potential to earn you an additional income, without any further work! Just sit back and watch your audio guide rise in popularity and sales! We can create your audio guide for you. Get in touch to get started.

Starting Price: $6.31 per month

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HintEd

HintEd allows to onboard new employees into their digital platforms in just 1 day without even leaving their workplaces for training with the help of interactive on-screen guides. HintEd is the no-code tool: plugins, stand-alone windows applications, and SDKs for creating interactive in-app walkthroughs (hints, popups, tooltips) for enterprise applications: web and desktop. We help companies to reduce training costs by 2 times, boost employee and customer onboarding, and cut support costs by 70%. HintEd is the substitution of User handbooks, face-to-face training, and video guides and the ideal solution for SMBs and Enterprises willing to automate software training and user/customer support.

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Arbortext

PTC

Creating, managing, and delivering content in an efficient way requires a system that ensures every element of the process is simple—and smart. With Arbortext you can create a single flow of data and resources that will enable the linking of content all the way out to someone in the field. For example, starting from the source in engineering CAD data or bill of materials (BOM), as that information flows through the business process, it will be available to those creating technical information or service content. Arbortext will link the sources and have a managed approach for delivering that information out to people in the field or those in their home office. Unleash a seamless flow of data across the value chain that will link every phase of the product life cycle. Automatically update content in conjunction with product development changes and stay connected to engineering data. Reuse and leverage content with XML authoring.

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Corilla

A blazing fast markdown editor in the cloud. Built by technical writers to improve the UX of our daily content workflow and remove the complexity of actually writing. Same-page authoring and team draft links. Designed from the ground up to improve the collaboration between writers, developers and the entire organization. Maintain your content in a dedicated repository with powerful search and tagging plus the security of full version control. Freedom from duplicate files or ambiguous version names. Modular content publishing allows you to choose your flavour of topic-based authoring and single sourcing to maximize content re-use. No more dead-end wikis. Your internal documentation has never been more discoverable or dynamic. Company-wide private documentation or role-specific guides for new hires or reporting in just a few clicks. Unlimited documentation hosting with the option of custom domain, integrated publishing to external services or self-hosting.

Starting Price: $45 per month

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Help+Manual

Help+Manual is a full featured documentation tool that is as easy to use as a word processor, yet much more powerful, it gives you the power of a true WYSIWYG XML editor and puts all the tools that you need at your fingertips. This is combined with powerful features for generating and editing help and documentation files, including full support for multimedia and complex modular projects. Whether you publish documentation for desktop or mobile, iOS or Android, Windows help or PDF user manuals, it is always a breeze with Help+Manual! But single source is much more than just outputting the same information to different formats. Mark content with conditional tags to create different outputs for each publishing channel, no post-processing is required. Help+Manual handles the complexities of documentation generation for you. Power users, however, can get under the hood and manipulate topic and layout templates and more. Help+Manual gives you the best of both worlds.

Starting Price: €498 one-time payment

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HelpXplain

Help+Manual

In Technical Documentation, we often need to explain multi-steps procedures. We use bullet lists, we add screenshots and text. The more we add, the more likely it is that our readers will lose track. An Xplain, as we call it, is a series of slides freely arranged on a huge canvas to spark your creativity. HelpXplain is perfect for slideshows embedded into web pages and technical documentation. Create animated step-by-step tutorials and quick instructions in minutes instead of hours. The magic is in the method, HelpXplain animates a series of simple screenshots, each of which can be edited or replaced at any time. HelpXplain can also record multi-page screencasts of programs on your computer screen that run in autoplay mode like a video. Recording and editing them is massively easier and less stressful than trying to create a video! All Xplains are 100% standards-compliant HTML5 and Javascript.

Starting Price: €199 one-time payment

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MindTouch

MindTouch is an enterprise-grade, AI-powered knowledge management platform designed to enhance customer self-service, agent assistance, and overall customer experience. It enables organizations to create, manage, and deliver consistent, personalized content across various touchpoints, including websites, support portals, and CRM systems. Key features include intelligent search capabilities, content personalization, access controls, and integration with tools like Salesforce and ServiceNow. The platform supports multilingual content and offers analytics to optimize knowledge base effectiveness. By providing a centralized repository for information, MindTouch helps reduce support costs, improve customer satisfaction, and increase operational efficiency.

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Tridion Docs

RWS

RWS is the global leader in content management and translation technology and services — more than 80 of the top 100 global companies work with us. Tridion Docs is our DITA-based Component Content Management System (CCMS). It allows you to optimize and automate complex content processes at scale and with confidence. You can author, review, localize, manage and deliver information using structured content and AI to create technical documentation, policies, procedures and other types of critical and regulatory content. Tridion Docs also enables easy information discovery and automated delivery of the right information to the right recipient using AI-driven recommendations, so employees, business partners and customers gain easy access to the information they need in the moment. Outperforming the competition Independent analyst firm, Ars Logica, scrutinised Tridion Docs’ performance and found it outperformed the competition in 8 of 11 categories.

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Author-it

AuthorIT Software

Author-it cloud based component authoring solutions are purpose built for the needs of key industry sectors and their specific applications. As the only truly integrated end-to-end platform of its kind, we deliver user experiences specialized for the problems they solve and help bring content to life. Importing from Word, web, or legacy help systems is simple. Content is broken down into components automatically and stored in our Component Content Management System for reuse, versioning, translation and more. Invite non-technical writers and SMEs to collaborate securely without any coding with the Author-it end-to-end CCMS authoring solution. Discuss and approve changes in real-time, taking the bottlenecks out of the reviewing process.

Starting Price: $200.00/month/user

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Heretto

Heretto is the ultimate content operations platform for customer-driven companies. Our cutting-edge CCMS, Deploy API, and Portal toolset empowers users to independently resolve product issues, streamlining support and elevating customer experiences. Effortlessly create, distribute, and personalize documentation for exceptional content experiences across all touchpoints all on one cloud-based platform. From the blank page to fully personalized help sites, Heretto's intuitive interface ensures swift content deployment and seamless collaboration for enterprise organizations. Stay ahead in the digital landscape and deliver content that delights modern customers with Heretto's unrivaled capabilities.

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Anark

With Anark, companies and government organizations connect their people to the digital thread, realizing new levels of engineering and supplier collaboration, manufacturing operational efficiency, and field service optimization. Anark Core transforms technical data and files into use-case-specific content, offering secure access, visual collaboration, and work/quality data management for supply chain procurement, manufacturing, and field service/maintenance operations. With Anark, companies and government organizations connect their people to the digital thread, realizing new levels of engineering and supplier collaboration, manufacturing operational efficiency, and field service optimization. Optimize supplier performance, responsiveness, and collaboration by connecting your supply chain to your digital manufacturing thread. Empower supply chain and procurement leaders with supplier visibility from early sourcing through manufacturing and delivery.

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MkDocs

MkDocs is a fast, simple and downright gorgeous static site generator that's geared towards building project documentation. Documentation source files are written in Markdown, and configured with a single YAML configuration file. There's a stack of good looking themes available for MkDocs. Choose between the built in themes, mkdocs and readthedocs, select one of the third-party themes listed on the MkDocs Themes wiki page, or build your own. Get your project documentation looking just the way you want it by customizing your theme and/or installing some plugins. Modify Markdown's behavior with Markdown extensions. Many configuration options are available. The built-in dev-server allows you to preview your documentation as you're writing it. It will even auto-reload and refresh your browser whenever you save your changes. MkDocs builds completely static HTML sites that you can host on GitHub pages, Amazon S3, or anywhere else you choose.

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Daux.io

Daux.io is a documentation generator that uses a simple folder structure and Markdown files to create custom documentation on the fly. It helps you create great looking documentation in a developer friendly way. The navigation is generated automatically with all pages that end with .md or .markdown. To sort your files and folders in a specific way, you can prefix them with a number and underscore. Full access to the internal API to create new pages programatically. Work with pages metadata. 100% mobile responsive, 4 built-in themes or roll your own. Functional, flat design style, optional code float layout, and shareable/linkable SEO friendly URLs. Supports Google Analytics and Piwik Analytics. Change the output format. It is recommended you set only formats that support the live mode as this will also be read by the integrated web server. And you set the other formats (like confluence) only by command line.

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GenHelp

FraserSoft

GenHelp and GenHelp Pro are new generation tools to assist in documenting code and creating help files. They take source files and import them to produce a file that can be used to create several forms of documentation. The files provided can then be shipped out with components, giving a much more professional product. GenHelp can also produce simple normal help files without requiring knowledge of rich text coding. GenHelp is the basic version which imports Delphi/Object Pascal and C++/C files along with comments. It can produce WinHelp and simple Html output. This allows help files to be created for Delphi 3-7 and C++ Builder 3-6 as well as other IDEs. GenHelp Pro is the fully featured version which supports all versions of Delphi/C++ Builder/RAD Studio up to and including XE10. It has a 'Template' based help generation system so that any format of Help file is possible. At present HtmlHelp 1, HtmlHelp 2, Rich Text based manuals and Html output for Web sites is supported.

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ONePUBS

ONEIL

ONePUBS is a technical content publishing system that allows you to take control of your technical data and streamline the delivery process. Easily deploy product support material that matches product configuration, even during change cycles. Content is delivered to the secure web, client, or print environment of your choice. ONePUBS uses XML for standards-based content development, translation, and localization support, media management, and version control. This solution easily integrates with other ONeSOURCE content management modules and your existing business systems, too. Maximizes technical data and optimizes production workflow with systematic management, tracking, monitoring, and reporting capabilities. Complete system compatibility with proven processes and the ability to repurpose legacy data. Interoperability with Enterprise Resource Planning systems reduces drain on engineering resources.

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Manual.to

From training to manuals, it's easy to create and share knowledge in minutes so your teams get the help and support they need to do their jobs right. Start by making photo and video snippets of the different steps of the instruction. Add the accompanying texts, explaining precisely what to do. Share with your colleagues or third parties through easy-to-read URLs or QR codes. Track searches, discover the most popular documents, and improve where needed. From training to manuals, it's easy to create and share knowledge in minutes so your teams get the help and support they need to do their jobs right.

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Best Help Authoring Tools for Cloud

Compare the Top Help Authoring Tools for Cloud as of September 2025

What are Help Authoring Tools for Cloud?

Document360

ProProfs Knowledge Base

ClickHelp

Archbee

Help Generator

HelpScribble

Doc-O-Matic

snazzyDocs

WebWorks ePublisher

HelpNDoc

HelpStudio

MadCap Central

Doc-To-Help

Web Manuals

Guide.AI

HintEd

Arbortext

Corilla

Help+Manual

HelpXplain

MindTouch

Tridion Docs

Author-it

Heretto

Anark

MkDocs

Daux.io

GenHelp

ONePUBS

Manual.to

Best Help Authoring Tools for Cloud

Compare the Top Help Authoring Tools for Cloud as of September 2025

What are Help Authoring Tools for Cloud?

Document360

ProProfs Knowledge Base

ClickHelp

Archbee

Help Generator

HelpScribble

Doc-O-Matic

snazzyDocs

WebWorks ePublisher

HelpNDoc

HelpStudio

MadCap Central

Doc-To-Help

Web Manuals

Guide.AI

HintEd

Arbortext

Corilla

Help+Manual

HelpXplain

MindTouch

Tridion Docs

Author-it

Heretto

Anark

MkDocs

Daux.io

GenHelp

ONePUBS

Manual.to

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