Compare the Top Form Analytics Tools in 2024

Form analytics tools enable you to see reporting and analytics about the forms on your website. Form analytics tools allow you to track everything about the forms on your website including which forms perform well, which forms perform poorly, what part of the form people tend to abandon it, what fields are left blank, how many people see your form and don't fill it out, and much more. A good form analytics solution can help you increase the conversion rate of the forms on your site by giving you statistics about every form. Here's a list of the best form analytics tools:

  • 1
    Matomo

    Matomo

    Matomo

    Matomo is the leading open-source web analytics platform, used on over 1.4 million websites in over 190 countries and translated into over 50 languages. Matomo values privacy protection, 100% data ownership and no data sampling. It has two different hosting options – cloud and on-premise. Cloud takes the hassle out of installation, whereas On-Premise is the free, open-source and self-hosted PHP/MySQL software you can install on your own server, which gives you maximum flexibility. This premium web analytics and conversion optimisation tool is designed to give you the most conclusive insights with a complete range of features such as heatmaps, sessions recordings, goals, form analytics, visitor profiles, ecommerce and funnels.
    Starting Price: $23 per month
  • 2
    Hotjar

    Hotjar

    Hotjar

    Understand how users are really experiencing your site without drowning in numbers. Traditional web analytics tools help you analyze traffic data. But numbers alone can’t tell you what users really do on your site — Hotjar will. Track Customer Satisfaction (CSAT), Net Promoter Score (NPS®) & the Voice Of Customer (VOC). Eliminate guesswork by watching Session Recordings and see how people are really using your product. Empathize with your users and see where they get stuck. Look at user behavior and ask the right questions at the right time. Hotjar works out of the box on most popular platforms. Visualize behavior – Understand what users want, care about and do on your site by visually representing their clicks, taps and scrolling behavior – which are the strongest indicators of visitor motivation and desire. See what your users see – Eliminate guesswork with Recordings of real visitor behavior on your site.
    Starting Price: $99 per month
  • 3
    Woopra

    Woopra

    Woopra

    Woopra is a Customer Journey Analytics solution that is redefining how companies understand, analyze, engage and retain their customers. The platform is designed to fuel optimization and growth throughout the entire customer lifecycle. Leveraging individual-level data to aggregate analytics reports for full lifecycle insights that bridge departmental gaps. Woopra’s proprietary tracking technology tracks usage across your website, product and mobile applications. In addition, the platform offers 51+ one-click integrations with partners such as Salesforce, Marketo, Intercom and Segment to seamlessly unify disparate data points across tools and teams.
    Starting Price: $999/month
  • 4
    Inspectlet

    Inspectlet

    Inspectlet

    Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. You never need to wonder how exactly people are using your site again. See exactly what users are looking for and how they use your site. Understand their mindset and increase your conversion rate. Discover where visitors are getting confused on your site and what's getting their attention. With Inspectlet's mature filtering capabilities, you'll be able to find exactly the visitors you're interested in watching. For example, selecting a few checkboxes will let you find videos of new visitors from AdWords that bought something on your site. Our funnel analysis tool can show you recordings of people that added something to their cart, but never proceeded to checkout. Slice and dice your data however you want.
    Starting Price: $39 per month
  • 5
    MonsterInsights

    MonsterInsights

    MonsterInsights

    #1 Google Analytics Plugin for WordPress that’s Easy and Powerful. MonsterInsights is the best Google Analytics Plugin for WordPress. Here are the features that makes MonsterInsights the most powerful and user-friendly WordPress analytics plugin in the market. Setup universal website tracking across devices and campaigns with just a few clicks (without any code). See your website analytics report right inside your WordPress dashboard with actionable insights. Get real-time stats right inside WordPress to see who is online, what they are doing, and more. 1-click Google Analytics Enhanced Ecommerce tracking for WooCommerce, Easy Digital Downloads & MemberPress. Get detailed stats for each post and page, so you can see the most popular posts, pages, and sections of your site. Automatically track clicks on your affiliate links, banner ads, and other outbound links with our link tracking. Make Google Analytics compliant with GDPR and other privacy regulations automatically.
    Starting Price: $99.50 per year
  • 6
    Lucky Orange

    Lucky Orange

    Lucky Orange

    Do you know why a visitor left your website before completing his or her purchase? Lucky Orange knows why. Lucky Orange is easy to use, ready to go “out of the box,” and every plan includes full access to all of our features: * Dynamic Heatmaps: Navigate through your website just like a visitor; data will be immediately populated on every element, drop-down, pop-up, and hover-over menu. Isolate certain devices, traffic sources, and visitors to identify potential pain points and problem areas. * User Recordings: Act like a DVR for your website, giving you the chance to watch recordings and see video playback of visitors and customers as they interact with your website. * Form Analytics:Learn what fields on your forms are taking too long to finish, repeated, or cause the most abandonment. * Live Chat: Respond quickly to questions and even “co-browse” with visitors * Surveys & Polls: Create pop-up poll questions for a specific page or just for targeted visitors.
    Starting Price: $18.00/month
  • 7
    Mouseflow

    Mouseflow

    Mouseflow

    Mouseflow is a behavior analytics ecosystem, used by Product, Marketing, UX, Design, and Analytics teams across 190,000 websites worldwide to ensure the highest conversion rates and best website experience. Save time monitoring your website and know where exactly your visitors are experiencing friction and what's preventing them from turning into customers. Get insights into your visitors' behavior through heatmaps, session replay, conversion funnels, and form analytics. Set up feedback campaigns based on a variety of triggers to assist/recover conversions. Find out what really tipped an A/B test and why users won’t submit your forms. Identify and prioritize obstacles to conversion. Add visual context to speed up implementation.
    Starting Price: $31 per month when paid yearly
  • 8
    Leadformly

    Leadformly

    Leadformly

    Fix the biggest leak in your funnel. Why do LeadForms convert better? LeadForms incorporate 58+ form design best practices, proven to increase usability and completion rates – from asking questions over multiple steps, to sizing fields to the average adult finger pad size. Average uplift in leads: +212%. Start with one of 50+ easily customizable templates. Choose from a selection of LeadForm templates, each with 58+ form design best practices built-in. Make it your own by adjusting the look and feel to match your branding in our easy-to-use drag and drop editor. Everything you need to launch interactive, intelligent, intuitive forms. Customize your LeadForm to match your brand in a drag and drop builder. Show or hide questions based on someone's previous answers. Works on any CMS, from WordPress & Squarespace to Magento. Understand your leads and opportunities with built-in analytics. Proven to increase conversion rates by up to 200%.
    Starting Price: $37 per month
  • 9
    Contentsquare

    Contentsquare

    Contentsquare

    Contentsquare's digital experience analytics cloud helps companies understand hidden customer behaviors, and use those insights to drive more successful experiences. Conventional web analytics don't give you the full picture. Traditional tools are hard to use and even harder to interpret — providing data that only specialists can decipher. We work hard to keep it simple. Our intuitive visual reporting makes it easy to see how customers are using your site or app. Contentsquare automatically surfaces your biggest opportunities and issues. It's like having your own team of analysts to crunch your data and feed you a smarter to-do list. Quantify the biggest UX issues that are costing you online customers, and prioritize what matters most. Watch the exact sessions leading to errors and friction. Surface and prioritize errors by revenue impact.
  • 10
    MyFormData

    MyFormData

    MyFormData

    Instantly capture, verify, and enrich data from your web-form visitors. MyFormData helps enterprise businesses instantly convert web-form data into leads. The MyFormData Platform (SaaS) enables marketers to boost business revenues by capturing, verifying, and enriching data from web-form visitors in real-time to boost conversions. MyFormData generates more leads from the traffic you already have. Tap into a database of 3 billion records for the businesses you are trying to connect with. Users can even gain insights such as contact information, location, IP address, device information, and much more. Shorten web-forms to capture more leads without losing the data you need.
    Starting Price: 500/month
  • 11
    Zuko Analytics
    Improve your conversion rate with the World's leading Form Analytics tool. Understand when, where and why users abandon your form or checkout. Import your audience segments for granular insights. Easy to install; Works out of the box with 95%+ of web forms. A specialized product designed to strengthen your existing insight. Zuko is an analytics platform designed for one purpose - to help you understand visitor behavior in all of your online forms. ‍Zuko's form analytics will give you unparalleled insight, giving you the data you need to make informed decisions on how to drastically improve the user experience of your forms and increase your conversion rates. Zuko works with your forms, no matter how they are built, and can be installed quickly, giving you access to insights within minutes of set up. Zuko can provide insight into any type of online form. Zuko is industry, form type and technology agnostic, so can fit easily within the toolkit you are already using.
    Starting Price: £100 per month
  • 12
    MouseStats

    MouseStats

    MouseStats

    Record the full session of real visitors like a camera on your website and playback their page views like a movie. Browse millions of visitor real interactions on your website and understand what they want. Just do what you want and watch the playback of your recorded session in playback demo, or get more information. A great comprehensive solution to collect, process, visualize and understand collective behavior of visitors in all devices such as desktop, tablet and mobile. Ask your visitors what they think. The combination of statistics and real reviews is an excellent solution to figure out the issues, and achieving to a vast amount of ideas directly from the end-users. Run your own comprehensive multi-step surveys and ask for people ideas with predefined multiple choice questions or even let them type their own report or concern. Collect and analyze behavior of your form visitors. You will have a comprehensive form report after a short while to improve your forms dramatically.
    Starting Price: $29 per month
  • 13
    Yandex.Metrica
    From traffic trends to mouse movements – get a comprehensive understanding of your online audience and drive business growth. Apply easy-to-use attribution models, filter out spam, and control bot traffic. Extensive user data including in-depth details on ad blocker usage. Set up to 200 goals per site, integrate ecommerce data, and track custom events. View session recordings, heat maps and form analytics reports all out of the box. Your data is updated in real time and never truncated – sampling is user-controlled. Track any amount of traffic and keep all of your data for an unlimited time. Watch how people engage with your site – user clicks, scrolling, mouse movements and keystrokes are all recorded in a video. Identify roadblocks on the way to purchase, see the intent behind clicks, and get insights on how to improve user experience. Discover which parts of a page drive the most attention and where your blind spots are. Locate exactly where users give up scrolling.
  • 14
    Decibel

    Decibel

    Decibel

    You don’t have time to analyze every session replay. Decibel’s AI does. Harness the power of DXS® – the world’s most sophisticated algorithm for optimizing digital experiences. Tap into DXS®, the world’s biggest brain for improving digital experiences. Instantly receive the insights you need to radically increase online conversion, engagement, and customer loyalty. Honing for years on high-traffic websites, Decibel’s DXS® crunches billions of digital experiences a month to power an unparalleled engine of insight. Immediately after installation, Decibel applies its intelligence to your website – showing you trends in user frustration and engagement, and scoring and surfacing poor experiences. Investigate further with deep, powerful visualizations that enable you to step into your users’ shoes, understand their pain, and prioritize improvements with your team. Decibel enriches your favorite tools with data about the quality of digital experiences.

Guide to Form Analytics Tools

Form analytics tools are a type of software that allows you to collect and analyze data from website forms. This data can be used to better understand visitor behaviors, optimize user experience, and improve form conversion rates for businesses.

Form analytics tools help businesses identify issues like form abandonment, long page load times, or low conversion rates. By analyzing user behavior on website forms, they can determine how users interact with the form and which areas may require improvement. For example, if a user is having difficulty entering information in a certain field or is clicking away before submitting the form, this could suggest that there is something wrong with the way the field is presented or that additional guidance may be needed in order for them to complete it successfully.

The data collected by form analytics tools can also help businesses gain insight into their customer base by gathering demographic information about visitors (such as age group or location). This allows companies to create targeted campaigns based on customer demographics and preferences and also provides a better understanding of customers’ needs when crafting solutions for them.

Finally, form analytics tools provide real-time insights into page performance so that businesses can quickly adjust strategies if necessary. By tracking metrics such as average page load time or completion rate over time, businesses can evaluate which changes have been successful (or unsuccessful) in improving user experience. This helps teams stay ahead of potential issues while optimizing the design of their web pages and forms for maximum results.

Features Provided by Form Analytics Tools

  • Heatmaps: Heatmaps provide visual overlays of website page elements which allow users to identify what areas of the page are most interacted with by visitors. The heatmap displays the number of clicks or hovers on a particular element, and can also be used to track how long a visitor’s mouse stays in one area. This can help businesses understand how their website design affects user engagement.
  • Scroll tracking: Scroll tracking allows companies to measure how far down their web pages their visitors scroll before leaving. This helps them understand if there is a disconnect between the content that visitors want and the content that is being provided. Companies can then use this information to make changes to key page elements and improve user experience.
  • Click tracking: Click tracking provides an overview of where visitors click on each web page, allowing companies to analyze both successful and unsuccessful link placements. This feature enables companies to determine whether users are reaching the pages which are most relevant for them, and make adjustments accordingly.
  • Form Analytics: Form analytics tools provide data-driven insights into how customers interact with forms on your websites. Companies can track performance metrics such as form abandonment rates, completion times, start-to-finish conversion rates, errors entered during form completion, etc., helping them fine-tune their forms for better conversions.
  • Funnel analysis: Funnel analysis allows companies to visualize how many people progress through each step in an online process or purchase journey, then compare it against overall success metric goals (such as purchases or downloads). This feature gives companies insight into where potential customers might drop out of the process so they can adjust accordingly and maximize conversions.

What Types of Form Analytics Tools Are There?

  • Event Analytics: Tools that measure the amount of time spent on individual fields, the number of form submissions, and other user interactions.
  • Conversion Tracking: Tools that track how many users complete forms or what actions they take (such as clicking to submit a form).
  • Heat Mapping: Tools that use visual representations to identify patterns in user behavior across different form fields. These tools can help identify which elements are working well and which need more attention.
  • AB Testing: Tools that allow you to test different design options for your forms. This allows you to see which design works best for improving conversions.
  • Error Detection and Analysis: Tools designed to detect errors made by users when completing forms and provide analytics on why those errors occur.
  • User Journey Tracking: Tools that track user interaction with form elements over time, such as how long it takes each user to complete certain tasks or if any steps were skipped.
  • Automatic Forms Recognition: Tools that use Artificial Intelligence (AI) algorithms to recognize text entered into fields, allowing developers not only to detect errors but also analyze data faster and easier than manual methods.

Form Analytics Tools Advantages

Form analytics tools offer a variety of advantages that can help businesses improve their user experience and enhance their online presence. Some of the most common advantages are:

  1. Increased Efficiency: Form analytics tools provide insights into how users interact with your forms, allowing you to quickly identify any problems and optimize the design for a better user experience. This helps reduce the amount of time spent on developing and testing form designs, resulting in increased efficiency.
  2. Improved Conversion Rates: Through form analytics, businesses are able to track form completion rates and make changes to improve them. By understanding which areas are causing issues or confusion, businesses can optimize forms for higher conversion rates.
  3. Detailed Reporting & Insights: Form analytics tools provide detailed reports and insights into user behavior, such as what fields are being completed, how long it takes for users to complete forms, and more. This helps businesses identify areas where improvement is needed and track performance over time for further optimization.
  4. Easier Testing & Iteration: Form analytics tools provide an easy way to test different versions of forms without having to implement them on the website. This makes it easier to compare performance across different versions so businesses can quickly determine which version works best.

What Types of Users Use Form Analytics Tools?

  • Sales Teams: Sales teams can use form analytics tools to understand how their prospects are interacting with product sign up forms, allowing them to make meaningful improvements.
  • Marketers: Marketers can identify potential opportunities and optimize increased user engagement through tracking data from opt-in forms.
  • Customer Service Representatives: Form analytics tools can help customer service reps detect possible points of friction in order to provide a better customer experience.
  • Product Managers: By understanding the performance of their product’s signup forms, product managers can quickly identify areas of improvement and reduce conversion friction.
  • Website Owners: Website owners can use form analytics tools to gain insights into visitor behavior on their website, helping them make decisions that result in higher conversions.
  • Data Analysts: Data analysts use form analytics tools to gather detailed information about each interaction with a web form, enabling deep analysis for better decision-making.
  • UX Designers: UX designers can analyze data from form analytics tools to gain an understanding of users’ preferences and behaviors when filling out web forms, allowing them to create better user experiences.

How Much Do Form Analytics Tools Cost?

Form analytics tools can range in price depending on the features and capabilities you need, and the size of your company. For instance, some basic form analytics tools may be free for basic usage or offer a free trial period.

For businesses seeking more advanced features, software subscription plans typically start at around $15-20 per month per user. These subscription plans can come with an array of features including data filtering, team collaboration options and customized reporting. More comprehensive plans will include access to additional insights like heatmaps and enhanced reporting capabilities, running as high as $50-100 per month per user.

Companies looking to access enterprise-level analytics might expect to pay upwards of several hundred dollars per month for such services. These higher tier programs will have multiple users and advanced feature sets that can be tailored to specific business goals.

Overall, it's important to remember that form analytics tools are relatively affordable when compared with other marketing automation solutions available on the market today; most companies will find the right balance between cost-effectiveness and specialized capabilities by picking a provider that meets their budget needs while still providing the best quality service for their particular business requirements.

What Software Do Form Analytics Tools Integrate With?

Form analytics tools can integrate with many types of software to make it easier to collect and analyze data. Content management systems like WordPress, Drupal, and Joomla can be used with these tools to track user interaction on forms. Additionally, customer relationship management (CRM) platforms such as Hubspot or Salesforce offer integrations that enable form usage tracking for marketing campaigns and lead generation. Analytics software such as Google Analytics can also be used in conjunction with form analytics tools so organizations can keep an eye on website performance from a single dashboard. Finally, organizations may use third-party applications like Zapier or Microsoft Flow to connect the form analytics tool with any other business application in order to power automated processes, send output data into dashboards, and more.

Form Analytics Tools Trends

  1. Automation: Form analytics tools are becoming increasingly automated, allowing users to track and monitor form performance without needing to manually analyze data.
  2. Visualization: Form analytics tools are also becoming more visual, offering interactive charts, graphs, and other visuals to help users better understand the performance of their forms.
  3. AI/Machine Learning: AI and machine learning are being used by form analytics tools to provide more personalized insights and recommendations, such as suggesting alternative form fields or providing tips on how to optimize the form for better conversions.
  4. Integration: Form analytics tools are being integrated into other business systems, such as marketing automation software or customer relationship management (CRM) platforms, allowing users to analyze form performance across multiple channels.
  5. Mobile Support: Many form analytics tools now offer mobile support, allowing users to monitor and analyze form performance on mobile devices.
  6. Reporting: Form analytics tools are now offering more detailed reporting capabilities to give users a deeper understanding of their form performance and identify areas for improvement.

How to Pick the Right Form Analytics Tool

Make use of the comparison tools above to organize and sort all of the form analytics tools products available.

Selecting the right form analytics tools can be a challenging process, but following these steps will help you make the best choice for your needs.

  1. Establish Your Goals: Before selecting any tools, take the time to define your goals and objectives. Identify what data you need to track, and what reports you'd like to generate and determine how you plan to use the analytics insights. Understanding your goals upfront will help narrow down the field of form analytics tools available.
  2. Research Tools: Once you've established your goals, research and compare different form analytics tools to ensure they offer all of the features that support your specific requirements. Look at reviews from other users, pricing models, and customer service policies so that you have an understanding of what each tool provides before making a decision.
  3. Choose Wisely: After researching your options, it's important to choose wisely as some form analytics tools may not integrate easily with existing systems or provide all of the features needed for successful tracking and reporting. Additionally, consider if there are any restrictions on data collection or configuration options before making a final decision about which tool is best for your needs.
  4. Test & Monitor: Once you've chosen a form analytics tool, set up testing scenarios and monitor performance over time in order to assess its success in achieving desired results such as better user experience or increased conversions from forms submitted via website or mobile app platforms. Regular review of results can also indicate whether additional changes should be made or if another tool may be better suited for future needs as business objectives evolve over time.