Best Customer Service Software - Page 79
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Compare the Top Customer Service Software as of June 2026 - Page 79
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1
Tilde.AI
Tilde.AI
Deliver a new customer support experience with the Tilde.AI conversational AI platform. Introduce multilingual chatbots with cutting edge natural language understanding capability, helping your customers across borders and communication channels. Tilde.AI chatbots converse with users in their language. Using machine learning chatbots can understand textual or voice inputs, identify the user’s actual intent and deliver response via text, visual media, or voice. Tilde is a leading European language technology research hub and a pioneer in using neural networks for processing even the most complex under-resourced languages. Our products and services are used by thousands of individuals and organizations including the European Commission and many international corporations including IBM, Microsoft and others. -
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Thankful
Thankful
Trained and tailored for your business, Thankful’s AI agent works within your existing helpdesk to effortlessly resolve large volumes of customer queries across email, chat, SMS, and in-app channels. With the ability to understand, connect, solve, personalize, and inform, Thankful’s AI agent delivers a human-like service experience with machine-like speed and expertise that’s born to scale. Thankful’s agent assist delivers AI intuition for your human support staff, saving them time and effort by collating all the relevant information and even suggesting responses and next actions. With real-time data, reports and alerts, from the voice of the customer, every customer problem becomes an opportunity for the brand to improve the customer experience. -
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Sagicc
Sagicc
Create a close relationship with your customers through the different channels and devices that They use to communicate with your company, and let them live the same incredible experience through all of them. Manage all calls, chats, emails and messages from your company's service channels in a single interface. Successfully integrate telephony, CRM, ERP and other information systems of your company to provide complete attention. Provide automated experiences to your clients through multiple channels using our chat-bots and voice-bots. Manage all the communication channels of your company and turn each interaction into a success story. -
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Checkin.com
Checkin.com
Handling signups, identity and logins is a complex task in a globalized world. Checkin lets your customers get the best possible experience irrespective of country or device. Grow faster with optimized signups. Identify your customers across the globe. Let existing customers log in with ease. Check-ins remain an overlooked part of the onboarding process for most brands, leading to slower growth and lost revenue. Brands that deliver the optimal check-in experience for every user gain a crucial advantage against those that rely on outdated solutions. The average attention span for consumers online is dropping year after year. Many potential customers lose interest before they actually become customers. The check-in experience needs to be optimized for different end-users with different preferences on different devices in different languages. Our software optimizes and localizes your flows on an extremely granular level using advanced machine learning. -
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CustomerX
CustomerX
CustomerX is the customer success software that allows you to act proactively, data-driven and focused on your customer's success, building lasting relationships and transforming your customer success area into a true revenue driver! Integrate and centralize all your customer information in one place. Automate routine processes and save more time to dedicate to your customers. Track your customer's journey, identify risks and take proactive actions. Know how your customers are doing and which ones need attention. Launch satisfaction surveys via email directly from the platform. Define and track your customer's journey from the beginning. CustomerX has a unique technology that allows it to integrate with most platforms available on the market, ensuring that all information about your customer is available in one place in a reliable and automated way! -
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CSG Xponent
CSG
Companies have the data to truly know and understand their customers, but few can extract insights from it. Even fewer can use those insights to personalize experiences in real time. And still fewer—the customer engagement leaders—can scale that real-time personalization across different channels, journeys and lines of business. Take your place among the world’s customer engagement leaders. Leverage your existing data, technology and communication channels to create extraordinary experiences using our unified, cloud engagement platform, CSG Xponent™. Xponent combines a robust customer data platform, industry-leading customer journey orchestration and analytics, and proven omnichannel communications in one solution. With Xponent, companies deliver personalized, predictive and proactive customer interactions that improve business outcomes, quicken time to value and reduce risk. -
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CloudApper Desk
CloudApper
CloudApper Desk is a modern and affordable ticketing app designed to support your customers and help grow your business. This robust application streamlines customer support management by providing you with a powerful dashboard and simplified ticket management, with the mobility you need to improve responsiveness. When it comes to understanding your business, capturing and analyzing information is key. CloudApper Desk enables you to identify common issues, creating opportunities to improve your products/services and strengthen your business. Reputations are often defined after-sales service. Wow your customers with CloudApper Desk by monitoring activities, assigning tickets, and enabling rapid response right from a mobile device. Make your customer service management faster and more efficient by keeping data centralized with CloudApper Desk. This information is used to provide an intuitive dashboard where users can see recent tickets, the latest replies, and more. -
8
Level AI
Level AI
Level AI is the leading customer experience intelligence platform that helps enterprises analyze conversations, improve agent performance, and automate customer support across voice and chat. Built for modern CX & contact centers, Level AI combines conversation analytics, automated quality assurance, real-time agent coaching, and AI virtual agents in a unified platform trained on real customer interactions. By analyzing 100% of conversations, Level AI uncovers root causes of customer issues, identifies operational bottlenecks, and surfaces insights that help CX leaders improve service quality and resolution rates. Organizations use Level AI to automate quality monitoring, deploy AI support agents, coach human agents in real time, and turn conversations into actionable insights. The platform integrates with leading contact center systems to help enterprises scale support operations, improve customer satisfaction, and reduce costs through AI-driven automation. -
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Clientscape
Clientscape
My business is constantly changing. I am always looking for new procedures and innovation, in order to anticipate the needs of my customers and bring useful ideas to my business. You would not believe how much work has been put into our platform so that your teams can have the best and most efficient experience with the lightest workload. This is a completely new and revolutionary experience for Customer Care agents. If your company strives for optimal performance and making sure your customers are happy and receiving the best possible support, you need to keep the pulse on all your operations. The best available reporting and real-time dashboarding on the market that delivers a full set of operational statistics, workloads, bottlenecks and KPI’s. Valuable insightful data at your fingertips that will help you make sure your goals are met. -
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Sybill
Sybill
Sybill is an emotionally aware video call assistant for sales teams. It captures your buyer's expressions and body language during the call in the context of what was being said to generate insights on who could be a champion, and what got them excited. Sybill allows sellers to move the deal forward with deep prospect intelligence. It allows sales leaders to transform their messaging and decks based on what resonates with their prospects, and coach their teams on winning behaviors. Sybill shows the top moments that got each of your prospects excited, so that you can follow-up with them on what matters most to them. Create a delightful experience for your prospects by always being in tune with their needs. -
11
Roverd
Roverd
People expect the option to pay instantly for services and products online. From any device, anytime. Research shows that 70% of consumers prefer making appointments and reservations online over any other method. If you only take bookings by phone, email, or use clunky, outdated software, you’re leaving money on the table — and trying everyone’s patience. Imagine how much happier your clients will be when they can book and pay for your services — at their convenience — using any major payment method. Once you decide Roverd is the right choice for streamlining and scaling your business, we'll assign you one of our app experts and have you up and running in just a few days. Our state-of-the-art bookings widget works on any website — no more worries about integrating an automated online booking solution with your existing site. Roverd gives you the power over every step of your online reservation process. Custom settings for pricing, emailing & ticketing, waivers, resellers and more. -
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Intalk.io
Intalk.io
Intalk.io is a Multi-Channel Call Center Software Solution in India equipped with enterprise-grade Communication abilities. Intalk.io unifies all business communication channels – voice, email, SMS, webchat and social media within a dynamic & robust, centrally managed Customer Experience Management Platform. With the Cloud Contact Center Software, you can have a seamless experience as our state-of-the-art solutions make it easier for you to manage the workflow. If you have CX on your mind, then this solution is for you! Intalk.io ensures that your customers have a seamless experience while interacting with you. A call center management software that focuses on helping you overcome every hurdle and establishing stronger customer relationships. There is no better way to market your product/service than a happy customer who will advocate about your brand through word of mouth. If you focus on an enriched customer experience, your business is bound to grow. -
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RapportCMS
Unity4
RapportCMS is our competitive advantage vs our competitors. We are focused on the intersection between telephony, interaction management and the people who handle the calls. This approach ensures that we make ‘human technology’ designed by and for contact center practitioners. We know that world-class call center technology must be equally adept at addressing what happens after the agent says hello as to how the call is routed to the desktop. As one of the leading Contact Centres in the AUNZ market, we had over 10 years of building, refining and improving our technology before then releasing it to market as a SAAS solution. While most providers have built solutions from a telephony perspective, we recognize what happens after the agent says hello is of equal importance to what happened before. -
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RISE Remote Support
RISE Technologies
From the occurrence of the problem to the storage of the jointly developed solution in the knowledge database - with RISE Remote Support you can map your entire support process on one platform. Structured, clear and understandable for everyone involved at all times. Regardless of whether you use desktop PCs, laptops, smartphones or smart glasses - RISE Remote Support runs on all your end devices. Whether videos, photos, PDFs, 3D objects or other files, whether created in the field or uploaded from other systems, share exactly the documents with your employees or customers that you need to solve the problem. Voice messages have become an important part of today's communication. They sometimes replace tiresome typing, serve as a local ear and are an important part of problem identification and solution. A picture says more than 1000 words - a edited picture even more. With our image editor you can refine your photos quickly and easily. -
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Contiinex
Contiinex
AI-based quality audit as a service for insurance, healthcare, consumer banking, & retail with 100% data security. Automate all QA parameters across customer interactions on phone, email, chat & social channels. Contiinex cloud-based dialer with inbuilt WhatsApp/voice/SMS bot capabilities can now help your agents engage seamlessly with their clients for both inbound & outbound campaigns. Get a centralized dashboard with a 360° view of your business process. With Contiinex WhatsApp business API, you can automate your customer process for sales, service, or support for marketing, pre-purchase, or post-purchase engagement. It is supported by a unified dashboard giving an in-depth view of all your customer engagement metrics. With Contiinex you can now monitor 100% of all customer interactions for both voice & non-voice as against a sample of 1-2% quality audits. Eliminate fraud by accessing risk at the right instance & improve process efficiency. -
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Vital Interaction
Vital Interaction
Vital Interaction is a healthcare technology company that integrates healthcare data, business intelligence and workflow automation to make healthcare practices more profitable, doctors’ & practice teams’ lives easier, and help providers build lasting relationships with their patients. With Vital Interaction’s 3-layer messaging approach, we can automate appointment reminders via email, text and automated voice message, reducing the risk of a patient forgetting to show up. If a patient wants to cancel, a 2-step cancellation request is sent to not only eliminate last minute cancellations and human error, but also collects insights to why patients are cancelling. Keep your appointment schedule dependably full. That’s good for your patients and good for your practice. A practice team’s day overflows with a multitude of manual, time-intensive tasks. -
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Channel Signal
Channel Signal
Without the full review landscape, you’re only getting a fraction of the consumer intelligence you need to increase revenue. Consumers have the power to persuade like never before. Brands using the Channel Signal product review analytics dashboard have an unprecedented way to understand the post-purchase experience users are sharing. By benchmarking this against the competition, powerful market opportunities are uncovered. After running a successful clinic video production company in the 80’s and 90’s, Paul noticed the internet boom. He knew he had to take his short, powerful training videos online. -
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Convert Local
Convert Local
Convert Local is an all-in-one software solution for local businesses to increase reviews and attract more customers. Our platform allows businesses to communicate with customers via text, web chat, and integrated social media in one inbox. We help businesses improve their online presence by getting listed on over 50 authoritative directories and boosting local search. Our goal is to generate revenue and help businesses be found and chosen by potential customers.Starting Price: $99 per month -
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Mikkom
Mikkom
Mikkom’s online booking solution is one of the most flexible in use today. Whether generating its own appointment settings or responding to direct feeds from 3rd party legacy systems, the service seamlessly matches any “look and feel” to the brand identity ensuring client confidence in the booking process. mCB gives the unparalleled ability to implement complex booking diaries. Easily link locations, services and resources, set up requirements for access to different types of service and even automate the distribution of associated documentation - all with inbuilt, multi-language, automatic notifications and cancellation options to ensure the minimum of missed appointments. Mikkom’s online booking system includes in-built reports to track key info, crucial in ensuring a smoothly run and efficient operation. Ease the extraction of critical information, facilitate the detailed analysis of booking trends and access methods, refine and target the services offered. -
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ByTek Retention AI
ByTek
Retention AI is the low-code/no-code solution that allows you to collect all the information you already have about your customers, enrich it and make it actionable, without adding complexity to the systems you already have in place in your company. Customer data from multiple sources. Marketers often focus only on the acquisition, forgetting that being able to retain those who are already customers has much lower costs and a higher chance of success. eCommerce managers and CRM specialists, but also marketing agencies, e-mail marketing specialists, and advertising managers need to know more about their customers and their buying behavior. Retention AI provides insights into their customer base so they can implement “personalized” and effective marketing strategies. Simple import integrations allow you, in just a few clicks, to connect retention AI to your eCommerce platform or CMS. Keep track of all your metrics in a clear and immediate reporting tool. -
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Service CRM
Service CRM India
Best Field Service Management Software company Service CRM has been transforming the field service operations of various industries for years. Through innovative solutions and user-friendly interfaces, the company consistently proves its dedication to improving efficiency and streamlining processes. By incorporating cutting-edge technology and robust features, Service CRM India ensures that businesses can effectively manage their field service teams, optimize scheduling, and enhance customer experiences. As a leading service provider, this company remains a trailblazer in the ever-evolving landscape of field service management software. -
22
Social Testimony
Fresent
Import social media posts directly as testimony. Display and collect testimony from your customers easily. A no-code solution to dynamically add and update testimony. Copy and Paste our code to display Social Testimony directly in your website. All website and no-code platforms supported. With our versatile customizable option at disposable, no coding is required. Just copy, and paste and your are ready to go. Start with our transparent glass testimony look, that fits any website and background seamlessly. Or customize it right from your dashboard to suit your need, without a single line of code. Got a nice tweet from your customer? Import it directly in your dashboard with a direct link to a tweet for building trust. It's seamless AI automatically adjusts height, width and number of testimonials to display based on the screen your website is browsed on, all by copy-pasting 2 lines of code. -
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Superteam
Superteam
Superteam makes great action-based AI chat technology. Not the usual, get-me-a-real-person chatbot. Think of it as ChatGPT that completes tasks for your business. Right now, Superteam works best for Shopify businesses. You can use it to automate 100% of inbound sales and Customer Service. -
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EverAfter
EverAfter
You will no longer share spreadsheets with your customers or send endless emails with attached materials. Instead, you’ll focus on creating value. Use our widget-based creator to include call recordings, documents, KPIs, contracts, task lists, and so much more! Automatically generate hubs that include tasks, written resources, videos, surveys and what not. Onboarding new users is probably your CSMs' most time-consuming responsibility. So often they find themselves answering the same questions over and over again. Create an automated onboarding journey that feels personalized. Communication with customers is difficult because it takes place across so many channels and there is no single-source-of-truth. Too often, customers are reactive to their CSMs' efforts, resulting in a very long onboarding process and constant follow ups to complete necessary steps and master the product. -
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Schedule AI
Schedule AI
Best platform where you can access the most useful technologies, like real-time messaging, team management, video and audio conferences, media sharing, screen sharing, conference recording, calendar management. -
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ClearMash
ClearMash
Knowledge items, call scripts, products catalog, tasks and any other information needed by the agent is the heart of any contact center. Agents need to be informed with up-to-date, relevant, and effective information to answer any question or issue by the customer. Optimize your customer interaction with ClearMash’s knowledge administration and get the best out of your agents. Give your agents the best search engine for contact centers. ClearMash’s search can find anything, in ClearMash’s knowledge administration and outside (like file servers, websites, emails and etc.) and do it fast. Allowing your agents to give better answers and improve your customer satisfaction. In real-time agents don’t have time to consult knowledge administration every call. To reduce the knowledge administration you train your agents, but with training, you count on the memory of the agents and this is also not optimal. No need to count on memory and no need to leave the operational systems to search. -
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Craft Talk
Craft Talk
Chat bot will switch to a human agent when needed, suggest an answer and learn from humans to reply correctly. -
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InteliConvo
InteliConvo
The Al Powered InteliConvo® Speech Analytics & Automation platform now enables businesses to process and analyze 100% of the recorded customer conversations. -
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Slated
Slated
For every hour of meetings, you spend 10-15 minutes on sub-optimal tasks. Our predictive algorithm tries to maximize your productivity by improving your focus time, family time and bringing maximum happiness into your day. A personalized experience, where your invitees can share their availability or overlay calendar. Our links can be used multiple times without revealing all your availability to everyone. -
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Aidchat
Brandscalez Digital Enterprise
Aidchat is an AI chatbot platform, that you can train on your business, SOP, or product and deploy to respond to your customer's queries 24/7. Now you can Integrate Aidchat into your website in just 3 clicks with customized personality & language.Starting Price: $17 per month
