Best Customer Service Software - Page 68
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Compare the Top Customer Service Software as of June 2026 - Page 68
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1
ReachLocal
ReachLocal
Access lead details, call recordings, and more from one centralized place so you can manage leads effortlessly and follow up quickly. Staying top of mind with your new business leads and customers is easy with our simplified marketing automation and communication tools. Know which marketing efforts generate leads and customers so you make smart decisions and continue to invest in what works. LOCALiQ Client Center with lead engagement is one of the most affordable ways to track your business leads and get more ROI from your marketing efforts. Unlike more complex solutions, Client Center is a snap to set up and works great with existing business systems. And don't worry, we’ll walk you through your new software to ensure you’re set up for success. Improve lead response and keep your prospects engaged with built-in automation to close the deal, all within a single solution. The ability to play back calls lets you respond immediately to new business leads. -
2
FastDox
FastDox
Receive crucial documentation from customers in minutes. They simply upload or take a photo of their sensitive information and send it across securely instantly. Unlimited amount of document uploads of any size. Upload and send documents from anywhere zero hassle. Auto-edge cropping and dynamic document alignment. Stand out from the competition and offer your customers a seamless onboarding experience. With the platform doing the hard work for you, you can focus on delivering outstanding service. Unchain your staff from the shackles of admin and allow them to spend time building up your customer base. Our clients have seen an increase in sales of up to 35%. Work smarter not harder - dramatically reduce labour and keep business costs down. FastDox cuts postage costs by 95% and helps to ensure repeat business.Starting Price: £40 per user -
3
EnConnect
Enqura
AI-powered digital communication product featuring an AI assistant, secure live chat and video calls to streamline interactions, with the added benefit of no human intervention needed. EnConnect enables safe and real-time communication between organizations and clients with digital assistant and secure messaging services. EnConnect’s live chat and high-definition video call capabilities take customer contacts to a new level of security and efficiency. -
4
Veridas
Veridas
Don’t fall behind and start offering agile, comfortable, and secure digital onboarding processes. Nobody wants to have to remember passwords, carry keys or ID cards. Start operating with the confidence of a company that has performed more than 50 million onboardings and counting! Our facial biometrics technology allows you to operate securely in the digital world by simply being you. Our voice biometric technology is at the forefront for small, big details that are hard to beat. With Veridas you can incorporate global document verification into your digital onboarding processes. Our fraud prevention technology is better than any manual process you can imagine. We verify that people are who they say they are to deliver a digital transformation that is secure and reliable. -
5
DeskUSS
DeskUSS
Simplify your support with DeskUSS! The first aspect of any application is the dashboard. Deskuss's dashboard is sleek and simple, provides you with all the required information in regards to tickets so you're not wasting time looking for the feeds and also makes sure you're keeping track of any tickets assigned to you! Just like your company you can have multiple departments in Deskuss to cater to different needs. Deskuss offers you a simple yet feature-rich ticket management platform, with internal notes from your colleagues, live user tracking, canned replies, etc. Don't wanna use our subdomain? No problem, Deskuss allows you to point your own domain or subdomain to it and makes it live almost instantly. We also have a set of predefined themes to help you feel comfortable, You can also choose to set up your own SMTP provider to send mails from. Deskuss is a simple to use yet very powerful and feature-rich platform. -
6
Appointo
Sidepanda
Sell services, appointments & calendar bookings online via Appointo The all-in-one security deposit management solution for Shopify merchants. Used by merchants across the globe. Multiple languages are supported as well. We are always here for you: Our dedicated support team is available to help you get your business running quickly. Thousands of professionals and businesses are already using our Apps. Here is what some of them are saying! Provides features like group appointments, reminders, event notifications and block certain date. Easily integrates with Calendly as well. Offer your users the best booking experience by using the most intuitive appointment booking software in Shopify. Setup appointments for your store with 3 simple steps which will take you less than 2 mins. -
7
V-Person
Creative Virtual
Smart solutions and expert guidance to help you build better relationships with your customers and employees. Our conversational platform brings together humans and artificial intelligence to enable anywhere, anytime customer and employee engagement. This innovative virtual agent, chatbot, live chat and conversational AI solution is backed by our award-winning orchestration platform, empowering you to provide consistent, accurate, personalized and seamless omnichannel engagement at large scale. We collaborate with enterprises around the world to improve their customer, employee and contact center experiences while reducing support costs and increasing revenue. Our virtual agents and chatbots currently have over 80 million conversations per year, and that number is rapidly growing. Based on Creative Virtual’s nearly two decades of delivering successful self-service solutions, the Neutrino release of V-Person provides the right combination of conversational AI and orchestration tools. -
8
Generate, monitor, respond to and analyze reviews from dozens of channels in a single place. Respond to customers on any platform from a single workspace, with responses posted in near real-time. Create custom alerts that allow agents to get notified as soon as a new review is posted that meets filter criteria. Customize your workspace to view aggregated reviews and Q&A in a way that supports your workflow. Create categories of keywords and tags to trigger urgency around top-of-mind issues and prioritize responses. Make responding faster and more consistent by starting with templates and customizing them to each unique review or question. Ensure responses are on-brand and accurate by setting up an approval process for managers. Assign roles and grant user permissions such as turning off the ability for editing or not allowing users to work on the same data set.
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9
Reco.se
Reco.se
Build trust in your company with sincere customer reviews. 9 out of 10 customers check reviews from other customers before choosing a company. At Reco, companies that deliver on their customers' expectations are rewarded with the annual award. Try Reco for free for two months. We help you with the start-up so that you can quickly start collecting reviews. No connections or hidden costs. Collect an unlimited number of reviews during the test period. We help you get started with a simple process for a smooth collection of customer reviews. Install our widget on your site to show what your customers think. The reviews are also indexed on Google so that potential customers can see your reviews in searches. By showing real reviews right from the first contact, you not only get more customers, but the chances are also high that they are less likely to just compare prices. -
10
Olery
Olery
Stimulate direct bookings by integrating summarized review content on your website and marketing messages. Use case examples: online travel agencies, destination marketing organizations, hotels, restaurants, attractions. Access to reviews of all relevant platforms and more than a decade of historical hospitality data, to make data-driven decisions. Use case examples: real estate investors, financial institutions, third-party suppliers, tourism authorities, hotels, restaurants, attractions. Natively integrate hospitality review data & reputation management functionality in your existing software solutions or use our white-label reputation dashboard for your hospitality clients. Use case examples: software vendors, service providers, hotels, restaurants, and attraction chains. -
11
Places Scout
Places Scout
Monitor all of your business's online presence with Places Scout's powerful suite of SEO tools designed to save you time and money. Places Scout's powerful and accurate rank tracker allows you to monitor your local and organic search rankings and find out where your business appears in all the major search engines. Gather and Monitor Reviews from Google and 20 Top Review Sites, providing you with a complete picture of your business's online reputation with overall summary metrics, new review alerts, and multiple data views. Powerful citation analysis capabilities give you a complete picture of both your client's citations and your client's competitor citations. Each citation found is verified for NAP accuracy and consistency. Places Scout has recently partnered with Yext to bring you an industry-leading SEO platform that integrates the power of Yext's listing syndication data directly into Places Scout! -
12
RemoteSpark
Kognitiv Spark
RemoteSpark allows remote workers to establish a low-bandwidth, secure video and audio call with subject matter experts when they need help solving a complex problem. The expert, who can be located anywhere in the world, can then see what the remote worker sees and use holographic assets to support the task, all the while keeping the user heads-up and hands-free. RemoteSpark boasts the lowest internet-bandwidth requirements of any augmented reality communications platform on the market. Ideal for remote locations, a minimum of only 256kbps is required to operate voice & video calls, including 3D holograms, and IoT integrations. Reliable calls can be run while connected to a mobile hotspot. Built to meet and beat the highest security standards, all communications and assets are fully encrypted, end-to-end, in transit and at rest. To meet a wide range of data governance requirements, on-premise cloud computing options are available and can operate fully air-gapped. -
13
Bellwethr
Bellwethr
Customer health scores and other assessments are largely subjective or based on a few trivial data points. To be truly data-driven you need to utilize ALL your available data to find serious signals that can identify risk/opportunity and improve decision making. Identify trends, forecast customer lifetime value, predict churn and even identify next best actions to drive retention and revenue. Get access to our data science team along the way to help you improve and learn best practices. Keep track of why your customers are cancelling. See which customer segments are underperforming and which are improving. You can't retain all of your customers forever. But former customers are 45% more likely to reactivate than a new customer is to convert. You want data-driven decisions and processes but data science is hard. Customer health scores and other assessments are largely subjective or based on a few trivial data points. -
14
VerticalOps
VerticalOps
Whether it’s gathering real-time analytics with our custom reporting tools, utilizing our skilled customer service team, or monetizing your partials with our world-class sales team, we have the solutions to improve your business. We provide the tools that allow you to make key decisions quickly, and increase your bottom line. Come see what VerticalOps can do for you! There is no I in Teamwork, but there is an M, and to us that spells MONEY. When you work with us, you will see where your money is going, what its creating, and how you can make more of it. It’s always more cost-effective to retain current customers than to acquire new ones. We place our focus on saving your customers and making them happy. If you have offers online you have partials. Let us turn those partials into customers. We pride ourselves on being the best in the world and turning your lost customers into “found revenue” let us show you how! -
15
Senseforth.ai
Senseforth.ai
Engage with prospects and capture leads more efficiently with conversational chabots. Provide personalized recommendations during ‘moments of struggle’ to improve conversions. Consistent and frictionless support experience ensures greater customer satisfaction. The most comprehensive conversational AI bot store, comprising pre-built enterprise chatbots for banking, insurance, retail, healthcare, telecom, hospitality, and other industries. We build holistic conversational AI solutions to help modern enterprises address key business challenges related to customer acquisition, retention and support. The times are changing and Senseforth.ai is leading this wave of transformation. At Senseforth.ai, we believe that Conversational AI and chatbots are a catalyst for innovation and positive change. We embrace a future where every organization embraces this transformative technology to seamlessly drive meaningful conversations with their customers, employees and other stakeholders. -
16
HelpOnTips
Jsimple
Easy to use dynamic ticket creation to keep a track of all customer queries and engagement with a timestamp. We understand all businesses are unique and so should be their SLAs, integrated reminder feature allows you to always stay on time. An intelligent system ensures that multiple internal resources don’t handle a single ticket and thus saves time. Timely remind your team on the SLAs of ticket raised & ensure no delays. Also, update the client on every change in the ticket status to avoid chains of follow up emails. Be the face of your customer HelpOnTips & enhance the user experience by customizing HelpOnTips with your logo, URL, agents & canned messages & email templates. Monitor tickets, agent performance, SLA compliance, request-response time, filter summary statistics for a quick holistic view and much more. With Jsimple’s HelpOnTips you can automate your customer query handling system & resolve customer queries quicker! -
17
Sutherland Conversational AI
Sutherland
Consumers are also becoming more accepting of new technologies and driving better customer experience now requires a unique approach to customer support. We custom-build our services with a team of dedicated developers. And with over 30 years of experience in customer success management, we can take on the challenge of maintaining your customer experience. Sutherland Conversational AI Solutions are enterprise-grade conversational AI applications that help clients deflect contacts, automate customer self-service interactions and increase support hours for contact centers. It combines user-centered design with AI and over 30 years of customer experience leadership to provide a customized self-service and automation capability that easily integrates with CRM and enterprise systems. Creating a happy customer, while reducing cost, is the prime objective of mortgage servicing automation. -
18
Sutherland Cognitive Knowledge Engine
Sutherland
Organizations today are simultaneously managing numerous sources of content, all of which contain huge amounts of data. It's making the process of managing knowledge and curating search results extremely difficult for companies. And this inefficiency is now preventing organizations from delivering exceptional customer experiences which are fast, frictionless and relevant. With Sutherland's Cognitive Knowledge Engine in place, receive on-going insights on the usage of your knowledge sources. And with a steady stream of insights, you can start curating, evolving and improving knowledge sources to deliver exceptional customer experiences time and again. -
19
MediaSpeech
ChapsVision
Exploit the richness of speech, a source of information and interaction. Based on deep neural learning, MediaSpeech by ChapsVision offers a fine and precise transcription of your audios and videos. If the digital undoubtedly occupies a growing place in the Customer Relationship, the telephone remains essential. The analysis of agent-customer conversations is essential for the proper consideration of the reasons for calling but also allows access to a wealth of strategic information, from the evaluation of satisfaction to the detection of trends, in going through competition monitoring through their unsolicited mentions. The regulatory inflation of the last decade requires constant reinforcement of the compliance function, both in human and technological terms. The obligation to take into account telephone communications calls for new means, in particular the ability to process voice flows to detect sensitive elements or to reconstruct a given transaction. -
20
StitchView
StitchView
With StitchView, you’ll instantly see context – relevant customer information across all your apps in one workspace view. Access to more applications and data shouldn’t slow you down. Eliminate the redundancy in the searching, input, and sharing of data across multiple applications. Load and sync information across your entire view. Assemble and save optimized workspace views with groups of apps in a layout suited for a one-screen-glance workflow. Easily search and launch specific apps, views, and data all from one place. Save significant time by reducing redundant search across multiple applications. Managers can create and distribute custom workflows and app views to their team to foster better process and deliver consistent results. Trigger a series of predefined workflow actions to automate the visibility of contextually-relevant customer data and take real-time action. Drag and drop data from one app to another to selectively share context. -
21
360eMed
360eMed
Don’t lose appointments simply because your staff was busy or your office was closed. Empower your patients to schedule appointments 24/7/365, from any device, with easy online scheduling. Don’t let missed appointments continue to hurt your bottom line. Help your patients keep their upcoming appointments with digital reminders by phone, text message, or email. Show off your glowing reviews, improve your search ranking, and attract new patients with web reviews. Our solutions integrate with your existing EHR or PMS, so there’s no need to switch. Real-time updates ensure your front desk is always in sync with providers. Each service can be customized to your hospital or practice’s needs, so your brand shines through with every patient touch. -
22
Wombot
Wombot
You know consumers are relying on reviews and the internet more than ever before to inform their purchasing decisions. Ratings can be the difference between you or your competition growing or closing the doors. You can take complete control of your entire online reputation without doing much of anything different tomorrow than you are doing today. You know you need reviews but getting your customers to review used to be like pulling teeth, painful. What used to be a Burden is now an opportunity. It is now easy and painless for you to ask for and your customers to leave real reviews. The active reputation marketing system will automatically route each new review based on real-time reputation information to the review website where it will be most effective online and internalize the negative reviews as customer feedback that only you can see. Quickly respond to your customer's concerns instantly. -
23
UltraViewer
Duc Fabulous
UltraViewer is software that helps you to remote control/remote access a computer. You can use UltraViewer for many different purposes: to support your customers, your partners, your friends, or access your computer to work remotely... For example, your parent needs your help to repair software on their PC, you can remote control to help them. If your friends need your help to teach them how to use software, you can help them remotely without walking a thousand miles. Or you have a trip and want to login into your computer running at your home to work. Some key features of UltraViewer: - Support instant remote computer access and control. - Connect with fast and stable speed. - Unlimited number of computers controlled at the same time. - Share files easily, securely, with control. Large file size depending on the version. - Turn on the remote computer. Allows you to work anywhere as long as you have an internet connection. - Record control session to monitor again. -
24
Idiomatic
Idiomatic
Idiomatic unlocks the "why" behind your customer feedback with world-class AI that's customized to your business. Stop relying on general text analytics & manual analysis, and partner with Idiomatic to start executing the right decisions faster. See everything organized in one place, at one time. Turn feedback into data-driven actions in real-time. Understand which issues drive key metrics (NPS, CSAT, surveys, and more). Gain from our hyper-custom approach to your unique business data. Idiomatic takes the guesswork out of strategic decisions by transforming all of your customer feedback into a complete, data-driven voice of the customer picture. Take a proactive approach with Idiomatic's real-time notifications about specific changes in customer experience. Our hyper-custom approach allows you to partner your business logic with our AI and get the results you need. Connect insights from all customer feedback channels. -
25
Trustist
Trustist
Make more sales because we get you stars in your organic Google search results. Your online rating will improve by using Trustist, we guarantee it! Collecting Reviews from multiple sources? See your online reputation in a snapshot. Share your amazing customer reviews automatically to your favorite social media platforms. We employ 2 tiers of aggregation, collecting reviews from any existing review platforms you use. First, at the location level (York, London, Etc.) Second, at the brand level (entire business) means you can view your reputation as a whole, down to each individual location you have. Using structure data and scheme markup we present your reviews from every review site to Google so that your organic Google Search listings and Google Maps listing display some amazing stars! (Google allows this for every page but your home page). Goadsby’s average rank on Google increased in 3 places! They saw a 60% increase in traffic in 6 months and a 5% increase in sales! -
26
Engagely.ai
Engagely.ai
73% of customers say that customer experience plays an important role in their decision-making! A conversational AI-based bot helps you in transforming your customer experience to the next level. Engagely.ai’s conversational chatbots deliver an effective customer experience on any desired platform and in the customer’s preferred language. 2B+ WhatsApp users worldwide! Be where your customers are with Engagely’s Conversational AI Solutions. Leverage the largest messaging app to stay connected with your customers. Resolve customer queries, send important notifications, allow bill payments, or simply engage with the prospects and convert them into valuable leads. Engagely conversational phone AI bot automates customer support inbound as well as outbound calls for you, delivering a seamless performance making the conversations human-like using state-of-the-art speech recognition technology. -
27
Widewail
Widewail
In the Trust Economy, your customers sell to each other. Social proof via customer reviews is powering the modern shopping experience. With Widewail's trust marketing platform you can capture, distribute and shape the narrative around your business through the words of your customers with great reviews and video testimonial content. Drive more new customers to your website with a high volume of 5-star Google reviews. With Widewail Invite, it’s easy. We integrate with your system of record and automatically send review requests to your customers. Customize your review invitation experience, and then let Widewail work its magic in the background. Collect video testimonials that convert more prospects into buyers, made easy with automation. Share video social proof at the right moment to persuade and build trust. Gain an edge in search rankings with SEO-optimized review responses. Trust our team of expert responders to monitor and respond to all of your reviews. -
28
ClassFit
ClassFit
ClassFit is scheduling software with a difference. Easily manage your classes, take payments and reduce drop-outs with our powerful booking software. Our scheduling software was built specifically for the fitness and wellness industry and is packed with features to make your life easier. Integrate our booking calendar onto any page of your website within minutes for a look that’s professional with functionality that your clients will love. With no contracts to lock you in and customer service that runs 7 days a week, ClassFit is scheduling software with a difference. ClassFit has been specifically designed with class instructors in mind – whether you teach yoga, Pilates, Zumba. Take bookings easily and check who is attending your classes instantly. Enjoy our industry leading low fees with no contracts.Starting Price: $15 per month -
29
Candu
Candu
Build user experiences with your own UI components, no coding required. Jumpstart your UI design with a template. Make it your own. Our editor syncs with your style guide. Preview what you’ve built with Candu for Chrome. Serve up different variants to different users. See what works and what doesn’t with our analytics engine. Other solutions build components on top of your product. Candu embeds components in your product so they integrate seamlessly. Empower any team to design delightful user experiences. Pick a template, or build from scratch. We’ve got you covered! Drag and drop your way to any user experience, and power up customer onboarding, feature adoption, and more. Candu’s WYSIWIG editor provides the canvas to build your UX design in minutes. Drag and drop your own UI components to create beautiful in-product experiences without a single line of code. Choose from our template gallery to jumpstart your design. -
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Provana ICAP
Provana
Effective monitoring is essential to a call center. But manual monitoring is labor-intensive and inefficient. And most call analytics programs demand a steep financial investment and in-house technical support. ICAP® (Integrated Call Analytics Platform) offers AI-powered call monitoring that’s significantly more affordable than the competition. Partnering with CallMiner, we’ve built a speech analytics platform that automatically monitors and objectively scores every call, providing deep insight into which calls to focus on and drastically reducing the need for internal monitoring. ICAP's innovative features help transform your call center by increasing productivity and decreasing costs, providing affordable cutting-edge technology to companies of all sizes. And when used with our call monitoring KPO, ICAP® eliminates the need to staff an internal team. Automatically provides performance metrics to managers, supervisors, and agents.
