Best Conversational Marketing Platforms in the UK - Page 4
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Compare the Top Conversational Marketing Platforms in the UK as of July 2026 - Page 4
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1
Statflo
Statflo
Harness the ability to communicate with customers through personalized messaging on their preferred medium. Statflo is the only fully compliant enterprise-grade customer engagement platform designed exclusively for front-line teams. Ensuring that you have the best compliance controls and security measures in place for customer outreach is our top priority. Intelligent filtering ensures your frontline teams use business text messaging to have personalized conversations that adhere to legal, security and brand requirements. Embed your favorite apps and tools to leverage customer data directly from within the platform to surface relevant information for use by your customer-facing teams. Harness real-time data to reach every customer on a personal level and build campaigns and offers targeted to each stage of the customer lifecycle. -
2
EchoApp
EchoApp
EchoApp boosts the success the rate of your outbound marketing campaigns 10x. EchoApp has a multi-channel outbound reach, predicts the preferred channel of your target customer, provides you with a real-time cost-savings calculator, and helps in improving the sentiment of your marketing message. EchoApp's smart push notification help you run your brand awareness campaigns swiftly and on target. The intelligent AI engine of the EchoApp greatly enhances customer perception and customer loyalty. Meaningful dashboard & critical input on your campaigns. EchoApp is a multi-channel broadcasting solution with the ability to predict a user's channel of preference. Every customer who started using the platform finds its unique features distinctive & profitable. Precision targeting leads to 400%-600% higher open rates. Provides a single API access to multiple channels. EchoApp is simple to install and very easy to use. -
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Engagely.ai
Engagely.ai
73% of customers say that customer experience plays an important role in their decision-making! A conversational AI-based bot helps you in transforming your customer experience to the next level. Engagely.ai’s conversational chatbots deliver an effective customer experience on any desired platform and in the customer’s preferred language. 2B+ WhatsApp users worldwide! Be where your customers are with Engagely’s Conversational AI Solutions. Leverage the largest messaging app to stay connected with your customers. Resolve customer queries, send important notifications, allow bill payments, or simply engage with the prospects and convert them into valuable leads. Engagely conversational phone AI bot automates customer support inbound as well as outbound calls for you, delivering a seamless performance making the conversations human-like using state-of-the-art speech recognition technology. -
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The Chat Shop
The Chat Shop
Experience a new competitive advantage with real-time customer engagement using human live chat and AI chatbots. We focus on the visitors who have the potential to convert, but won't, without some assistance. Using clever behavior analysis and tracking, we identify the optimum time and message to engage in a thoughtful discussion. Our UK/US-based live chat team becomes your real-time product and service experts. Supported by AI chatbots, we remove friction in your funnel through conversation. Bringing a new competitive advantage and delivering previously untapped returns, 24/7. Increase the volume and quality of leads from your website. Engage, qualify, and convert with native-English live chat. Experience more revenue and offer an incredible native-English customer experience with our unique approach to live chat. Create the perfect blend of warm, engaging human chat and intelligent, attentive AI assistance to transform the CX on your website. -
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AiChat
AiChat
AiChat offers a suite of A.I-powered software for marketing, sales and customer service across multiple chat channels. Create a support environment that allows for automated conversations, human and A.I collaboration, as well as a 360 view of the customer that enables you to build better relationships with your customers. Provide 1:1 personal conversations with our easy-to-use design, personalization and automation tools. From smart segments to personalized customer journeys, our solution has all the features you need to boost marketing KPIs. Deliver a personalized shopping experience with an automated virtual sales assistant, understand your customer's preferences and maximize revenue with journey-aware product recommendations across multiple chat channels. Provide online visitors with automated instant responses to commonly asked questions, educate them about your products and services 24/7 and even gamify the chat experience to acquire more prospects. -
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Sailes
Sailes
Saile specializes in AI-powered sales solutions, focusing on automating prospecting and engagement processes to enhance sales team efficiency. The platform utilizes advanced artificial intelligence to identify and engage potential clients, streamlining the sales pipeline and enabling a focus on closing deals. By automating repetitive tasks, Saile increases productivity and drives revenue growth for businesses. This innovative approach to sales automation positions Saile as a leader in the industry, helping companies adapt to the evolving digital sales landscape. -
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PropFuel
PropFuel
There is a simple human formula we all use to engage one another. It's so natural we may not even know we are doing it. We ask a question, capture the answer for context, and act on what we hear. Learn how you can engage members by asking them questions on membership, your industry, current events, their needs and much more. PropFuel was helpful in reaching out to a group of members whose engagement had dropped throughout the last year in an effort to catalyze renewals as part of a lapsed member campaign. Their functionalities were also vital in collecting information that will help guide aspects of future membership campaigns. PropFuel's role as your partner is about more than providing an engagement platform. We provide the services and support to guide your engagement strategy, the adoption of PropFuel across your organization and the ongoing value provided by PropFuel. -
8
Twixor
Twixor
Run multiple campaigns across channels like WhatsApp, Facebook Messenger, Google Business Messaging, and more. Reap sales benefits by building the conversational flow, publishing omnichannel, and analyzing each report to hit the target. Engage and deliver meticulous responses to consumers in the form of rich snippets while customizing them to fit any scenario. Enrich customer experience by populating and intuitively visualizing data. Powered your conversations with an AI chatbot that keeps getting smarter every time. Auto-segment inquiries to the right agent, trigger handoffs when needed, and take complete control over your customer support management. Intelligent assistants automatically identify each user’s intent using NLP and respond back with intent-specific solutions. The response uses pattern recognition and metadata extraction from the service providers or databases. Keep track of everything happening across your channels to maintain an optimum customer relationship. -
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Alltius
Alltius
Delight customers in every conversation, all the time. Our AI-driven workflows make it happen 99.9% of the time. Circling through multiple tabs just to understand what you offer. Sitting in sales calls, listening to a pitch that isn’t relevant to them. Searching your FAQ for answers to their problems endlessly. Losing valuable time as they wait for your team to find a solution. Use Alltius’ AI agents to delight your customers with experiences that leave them amazed after every conversation. Enable your customers to find information, solve problems or take action, autonomously, with just a simple empathic conversation. Customers receive tailored demos that match their unique needs, get instant answers during calls, and receive relevant follow-ups, turning a potential "maybe" into a resounding “yes”. Provide your customers with instant resolutions on every call, offering personalized responses across any channel, available. -
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Messaging Studio by 1440 is a powerful customer communication platform that integrates seamlessly with Salesforce to unify messaging across any channel and device. It enables employees to manage conversations consistently whether they are using desktop, mobile devices, or working in the field. The platform supports popular messaging channels such as SMS and WhatsApp, securely logging interactions into Salesforce for a comprehensive customer engagement record. Productivity features like AI-recommended responses, quick texts, and knowledge articles help agents engage customers faster and more effectively. Messaging Studio also provides supervisory tools, message transfers, and translation capabilities to enhance support quality. Designed to reduce call center costs and boost customer relationships, it empowers teams to deliver personalized, efficient service.
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11
BotBonnie
Appier
BotBonnie is an omnichannel conversational marketing and chatbot platform designed for brands to build, deploy, and manage automated messaging across Facebook Messenger, Instagram, LINE, WhatsApp, and web chat from a single console. It offers a drag-and-drop builder that lets you create chat flows without coding, pre-built marketing “kits” (such as lucky-draw wheels, surveys, check-ins, invoice registration, and referral programs) for rapid campaign launches, and rich message formats (text, carousel, audio, video) to engage users interactively. The system consolidates messaging from multiple channels and segments users based on behavior or profile tags, enabling personalized broadcasts, retargeting, and AI-powered recommendations. It also provides data-analysis dashboards and heatmaps to track engagement, conversion, and campaign performance, and integrates with analytics or CDP tools (e.g., Woopra) to unify customer data and trigger chat-flows based on web or app events. -
12
VerbaFlo
VerbaFlo
VerbaFlo is an AI-driven conversational platform that unifies and automates communication across voice, chat, email, SMS, WhatsApp, and web channels to streamline real-time interactions with prospects, clients, and residents, particularly for the real estate industry. It uses natural language processing and machine learning to provide 24/7 intelligent conversation handling, lead qualification, scheduling, follow-ups, and personalised responses across all touchpoints without script fatigue, while integrating with existing systems like CRM or property management software to centralise workflows and analytics. It supports multilingual communication, real-time dashboards, conversational memory, automated outbound campaigns (such as renewals, rent reminders, and maintenance updates), data insights on occupancy and client behavior, and performance tracking that helps property teams respond faster, increase conversion and retention rates, and reduce operational overhead. -
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Sparkcentral
Sparkcentral
Thought leaders in WhatsApp customer service. At Sparkcentral we enable leading innovative brands to improve their customer experience and increase their service operations efficiency. Our product roadmap is focused on being the leading provider of advanced customer service solutions on WhatsApp and other asynchronous messaging channels. Customer service SaaS platform for enterprises. Sparkcentral allows you to manage all your asynchronous messaging channels with human and virtual customer service agents. With a uniquely designed single workflow and performant user interface for your customer service team. The platform of choice for global brands who launch WhatsApp. Sparkcentral has become an industry thought-leader that is revolutionizing the way enterprises help and engage customers. Our goal is to inspire and enable amazing customer experiences, and we’re doing this by completely reimagining what enterprise customer service software should look like. -
14
LivePerson Automotive
LivePerson
No car was ever sold or serviced without a conversation — and today’s shoppers and owners prefer messaging over all other forms of communication. LivePerson Automotive gives dealers powerful messaging tools to win more customers, deliver higher quality experiences, and increase customer loyalty. Car shoppers prefer to research and buy online, but filling out forms and finding specific info can be difficult. 74% of online buyers report they would be more likely to complete forms if they had live chat support with vehicle specs or financial details. Give consumers quick fingertip access to your team to guide them through the buying process with Conversational Car Buying™, the best live chat and messaging solution in the automotive industry. -
15
Jenny
GetJenny
Slash repetitive grunt work by up to 87%. Give your service agents time to resolve challenging customer situations and serve more customers per hour than ever. Shrink first response and resolution times. Grow messaging support and website engagement. Deflect customers from phone and email support services. Provide exceptionally fast support, answer customers' FAQs and generate leads with a standalone chatbot. JennyBot works from your live chat window and deflects over 80% of frequent issues, saving time for your human agents. Simplify buying at scale. Grab upsell opportunities with value-added human support from your agents and conversational process automation from AI customer service chatbots. Support your customers 24/7 with instant answers and robotic process automation for tasks like stock checking, delivery reporting and ticket creation. Customer request automation saves your team up to 330 work hours per month. -
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Go Moment Ivy
Go Moment
Ivy combines human expertise and automation to provide accurate and timely guest communication, freeing up hotel staff and enhancing your guest experience. Ivy welcomes guests and personalizes their stay. Whatever your guest’s needs, Ivy can respond in under a second. Gain insight into your guest experience and operation with Ivy’s robust analytics, and manage all guest requests in one place. Explore the many ways Ivy is communicating with guests and increasing satisfaction scores. -
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Acqueon
Acqueon
Our products and solutions allow customers to move seamlessly - from digital self-service to human agents and back, enable agents to spot the customer context and drive Next Best Actions, and empower managers to take smarter business decisions. Accelerate customer & patient connection rates by contacting them on their preferred channel (voice, SMS/messaging or email) at the time they’re most likely to answer. Acqueon Engagement offers full dialing options–Preview, Progressive, Predictive or Agentless–letting you find the best mix between live agents, agent-assisted & automated campaigns. Always stay safe & compliance-ready. Our built-in Compliance suite checks (in real-time) for any new contacts your campaigns must avoid. Keep compliant with TCPA, DNC, GDPR, CCPA & extensive regulations with simple, built-in campaign controls. Use the included Right-to-Know & Right-to-be-Forgotten workflows/reporting to round-out complete campaign compliance. -
18
Chat Lab
Rival Technologies
Conversational tech that gathers insights from the mobile-first generation. Replace traditional research with a two-way, ongoing dialogue with your customers. Our platform, Chat Lab, enables you to create mobile agile communities of customers, fans and employees you can engage for insight. It all starts with chats—conversational surveys that can be deployed through social media and popular messaging apps. Compared to other ways of gathering experience data, chats are more frictionless, seamless and conversational. Chats help enhance customer relationships by delivering a more engaging research experience. Agile, mobile-first and conversational: The next wave of communities. Built for researchers by researchers, Chat Lab makes it super easy to build always-on, highly engaged communities. Build engaging chats using different kinds of question types. Request open-ended feedback as text, image, video or audio. -
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ZoomInfo Chat
ZoomInfo
Powered by ZoomInfo’s B2B data, ZoomInfo Chat perfectly balances highly-targeted, human-first experiences for your most important visitors. ZoomInfo Chat has the ability to create highly scalable personalized AI-driven nurture experiences via chatbot for everyone else. -
20
Spectrm
Spectrm
Conversational marketing powered by Spectrm reduces acquisition costs. Talk with every customer. Not at them. Automate personalized brand experiences at scale. Accelerate your customer journey with conversational marketing. Convert more customers on social by speaking with them at their moment of highest intent. Run click-to-messenger campaigns on Instagram and Facebook. Turn inbound messages into sales and chat with customers right on your website. Transform social messaging into a performance channel that delights your customers. Engage your audience with personalized brand experiences at scale. Get your live demo with a conversational marketing specialist. Our customer success team is dedicated to helping you reach your full growth potential on messaging apps. We don’t launch bad chatbots and never will. -
21
Sybill
Sybill
Sybill is an emotionally aware video call assistant for sales teams. It captures your buyer's expressions and body language during the call in the context of what was being said to generate insights on who could be a champion, and what got them excited. Sybill allows sellers to move the deal forward with deep prospect intelligence. It allows sales leaders to transform their messaging and decks based on what resonates with their prospects, and coach their teams on winning behaviors. Sybill shows the top moments that got each of your prospects excited, so that you can follow-up with them on what matters most to them. Create a delightful experience for your prospects by always being in tune with their needs. -
22
IMBlox
IMBlox
Engage your audience, the way it's done today. 2.8 billion people use Chat Apps every month. And it only grows. Connect with your audience, where they are, in the most direct, personalized and engaging way. Our chat bots Integrate onto any platform to quickly qualify, profile and activate leads. Integrating Digital Ads, Marketing Automation, and CRM into "Conversational Marketing". IMBlox creates and helps you execute "conversational marketing" apps , creating engagement in the new channel of Chat Apps. It is an app within the apps which are used the most: Chat Apps like Facebook Messenger, WhatsApp, WeChat and others. Using our ‘bot’ framework, you can quickly build meaningful, personalized conversations around campaigns that qualify new customers and reactivates existing ones. Regardless of who starts the conversation, you or your customer, the end result must be more engagement and more communication. That is “conversational marketing”. -
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Anna
advertio
The customer acquisition platform that empowers your business to grow risk-free, where you only pay per results, not promises. Acquire more customers Define the type of customers you want us to acquire for you. We know that customers are not all equal, so we provide you with detailed targeting to fit your particular business needs. Tailor your message We help you define how your customers will find and see you online. We’ll make sure they understand the best of you instantly, making them eager to engage with your business. Pay-per-customer Zero fees, endless results. Whether you’re looking for more sales, likes, downloads or bookings, you’ll only be charged when we acquire a new customer for your business. That's it. Meet Anna, your Smart Assistant We want you to feel right at home, so we’ve developed a smart assistant to guide you through your business growth. Anna will be there every step of the way with relevant suggestions to increase your customer base. -
24
LocalMessages
OneLocal
Send the right message at the right time. When you make it easier for your customers to connect with you, you make it easier for them to do business with you. We’ll give you an all-inclusive messaging platform designed for higher engagement rates. 80% of customers prefer communicating with businesses through text message. LocalMessages has a high degree of engagement that allows customers to text you when it’s convenient for them. That way, you can respond to customer inquiries faster and win more business. 9/10 of text messages are read within three minutes, making it the quickest and easiest form of customer engagement. LocalMessages Features. With customizable templates, call tracking and robust analytics, LocalMessages offers the communication your business needs. Never miss a message SMS allows you to respond to customer inquiries in no time. Increase your revenue. Reduce the risk of losing customers by confirming appointments and sending reminders. -
25
Freshmarketer
Freshworks
Personalize messages with simple and powerful marketing automation. Send the right message at the right time to convert 10X more leads with Freshmarketer. Convert more visitors into leads. Increase website conversions by over 40%. Attract website visitors, start contextual conversations, gather behavior data, and turn your website into a lead generation machine. Run experiments on your site, improve visitor experiences and optimize your website for conversions. Set up Chatbots to connect with visitors and convert them into leads. Understand customer intent. Build marketing campaigns that move the needle. Get an end-to-end view of every customer, understand their activities, and segment them according to their interests. Identify hot leads and get a complete view into their activities and engagement. -
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InstaChatbot
InstaChatbot
Build Instagram Chatbot For Shopify - Absolute Reason for Your ROI Growth. Invest on your Instagram chatbot for Shopify to get maximum ROI by reaching your selling target and take extra care of your customer experience. "What's the price of this? What's the refund policy? What's your delivery charges?" — Automated replies can genuinely helps you to answer daily queries and convert prospect into customers. InstaChatbot for Shopify Stores is an automated Instagram customer support software for the eCommerce industry that enables online stores to be available 24/7, real-time conversation, personalized interaction, solving pre- and post-selling queries, and much more to give your customers the best experience. -
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Chatbotize.me
Chatbotize.me
At Chatbotize.me we leverage the power of Messenger marketing and build high-converting chatbot funnels, so finally you will turn your marketing expenses into revenue. A conversation channel shift is happening right now. Get on the boat and enjoy ultra-high open rates, increased customer loyalty, and more sales. We marry marketing psychology, sales funnels and persuasive copywriting to create your best performing chatbot possible for your business. We Build, Grow and Manage your chatbot’s - if you like us to. You’ve just fund a team of fun and creative marketing pros you don’t have to babysit. That’s why we build out our bot conversations based on some of the most successful sales funnel concepts, so we can predictably drive qualified leads into sales conversations. -
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Parampara
Parampara
Interactive content, as simple as texting. Parampara is your content delivered in an interactive and engaging text message display. 900 million people use messaging as their primary form of communication. If you want to deliver content efficiently at scale but still keep it personal, we can help. We know you're short on time so we've made it easy. Attention spans are short and our eyes are on our phones. Parampara's use anywhere, conversational format meets people where they already are.
