Best Conversational Commerce Platforms for Salesforce Agentforce Commerce
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Compare the Top Conversational Commerce Platforms that integrate with Salesforce Agentforce Commerce as of September 2026
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This a list of Conversational Commerce platforms that integrate with Salesforce Agentforce Commerce. Use the filters on the left to add additional filters for products that have integrations with Salesforce Agentforce Commerce. View the products that work with Salesforce Agentforce Commerce in the table below.
What are Conversational Commerce Platforms for Salesforce Agentforce Commerce?
Conversational commerce platforms enable businesses to engage with customers in real-time through messaging and chat interfaces, providing personalized shopping experiences via text, voice, or social media. These platforms integrate chatbots, live chat, and messaging apps to facilitate transactions, answer questions, and provide product recommendations in an interactive and seamless way. Conversational commerce enhances customer service by allowing customers to make purchases, track orders, and resolve issues through direct communication channels, often using AI-driven technology to automate responses. By using these platforms, businesses can increase conversions, improve customer engagement, and streamline the buying process. Compare and read user reviews of the best Conversational Commerce platforms for Salesforce Agentforce Commerce currently available using the table below. This list is updated regularly.
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1
Heyday AI
Hootsuite
Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest. -
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Radiance Commerce
Radiance Commerce
Communicate with your customers on their favorite channel. Radiance offers the lowest per message rates and a chatbot for automated responses. Trigger automated messages based on user behavior and purchase history. Our AI models predict when to send the reorder reminder and what products to upsell to each user. Setup promotional SMS campaigns on demand based on capacity and inventory. Choose from existing messages and assets or create new content in our message editor. Customers are more likely to reply to businesses on messaging. Respond immediately to common questions, increasing customer satisfaction and saving time and money. Get started quickly by uploading a list of questions and answers specific to your brand. Let our conversational engine do the matching and provide the most relevant answers to your users.Starting Price: $50 per month -
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Immerss Live Commerce
Immerss
Immerss Live Commerce is a unified live-commerce platform designed to transform online shopping into interactive, human-led experiences. The platform enables brands and retailers to run live shopping events, support 1-on-1 virtual co-shopping sessions, and engage customers via AI-powered chat agents, all integrated directly into their website. It provides shoppable video streams, real-time chat during events, and recorded shoppable content, allowing viewers to buy products while watching or interacting. The platform claims that live chat sessions convert at around 28% compared with traditional 2% through standard online checkout flows. It supports sales conversions, lifts average order value, and reduces return rates by creating a guided, immersive shopping experience. The system also offers ‘outbound clienteling’ features for proactive outreach, gives digital associates tools to engage with shoppers in real time, and enables full sales-tracking and analytics for live sessions.Starting Price: $66 per month -
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Remark
Remark
Remark brings the in-store experience online by training AI-personas through real expert conversations to guide, personalize, and optimize each shopper’s journey in real time. Visitors initiate chats with context-aware assistants that execute requests, like swapping sizes, updating addresses, or suggesting complementary products, directly on the site, eliminating friction and support tickets. Behind the scenes, every interaction feeds a growing knowledge hub that powers personalized on-site rewrites of titles, descriptions, and specs based on conversion history, search keywords, UTM tags, browsing behavior, and geolocation. Dynamic blog posts surface expert insights as publish-ready content, while built-in integrations connect to orders, inventory, CRM, and other systems for instant actions. Enterprise-level guardrails let you configure data-retention, redaction, and encryption policies, enforce granular role-based access, and maintain immutable audit logs.Starting Price: $2,700 per month
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