Page 3 | Best Conversational AI Platforms for Salesforce

Symbl

Symbl.ai

Symbl is an API platform for developers and businesses to rapidly deploy conversational intelligence at scale – on any channel of communication. Our comprehensive suite of APIs unlock proprietary machine learning algorithms that can ingest any form of conversation data to identify actionable insights across domains and channels (voice, email, chat, social) contextually – without the need for any upfront training data, wake words, or custom classifiers. Symbl is democratizing conversational tech to make collaboration effortless at scale. We provide the technology for organizations to deploy at scale our proprietary workplace productivity API so brands can optimize key workflows for knowledge workers or enhance the customer experience. Whether you are a seasoned developer or just starting to explore how to harness employee collaboration to fit your organization’s needs, our API can be customized for your specific applications.

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Boost.ai

Introducing the world’s most user-friendly no-code, no-fuss conversational AI platform. Powered by proprietary self-learning AI, and equipped with an enterprise-ready feature set, the boost.ai platform is the fastest, easiest and most scaleable way for enterprises to automate and streamline internal business processes and external customer interactions. Boost.ai utilizes deep learning and natural language processing (NLP) technologies with its proprietary automatic semantic understanding (ASU) technology to interpret and respond to queries via a chatbot or applications like Skype, Messenger, and Slack. It offers a host of features such as centralized information repository, authentication management, pre-defined templates, language detection, conversational IVR, and more. Gain insights into conversation data, quality rating, and other metrics via analytics and statistics to optimize customer engagement, with support for Microsoft Teams, Zendesk, Salesforce and more.

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Continually

Never miss a lead from your website. Use chatbots and live chat to respond 24/7 with friendly conversational messages. Continually is the quickest and simplest way to add a bot to your site. Potential customers expect an immediate reply. Chatbots help you capture leads by replying automatically, even when you're out of office or in a different time zone. Our drag and drop bot builder lets you build complex bots without breaking a sweat. Reply to incoming messages through our inbox, or take over bot conversations. Let customers book meetings at a time that suits you both— without lifting a finger. Connect incoming leads to your email list, CRM and more. Add our embed code to your website or use our Wordpress plugin.

Starting Price: $25 per month

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Amazon Lex

Amazon

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.

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Vizury

Whether you’re an eCommerce store, a retail giant, a tech app, or a DTC brand, Vizury’s unmatched technology helps you create the best possible experiences for each customer. Vizury breaks the silos between all your customer touchpoints, web, app, email, messaging apps, and physical stores. Our platform helps you boost revenue by bringing customers back to your website, mobile app and retail stores. Vizury has helped global retail and ecommerce brands acquire and retain customers for over 10 years now. With Vizury's deep ecommerce and omnichannel retail integrations, and out-of-the-box product features, scaling revenue from online shoppers has never been easier. Vizury's customers experience growth through proven technology that is optimized to drive conversions. Brands drive millions of consumer conversions every month on Vizury. Use our team of digital marketing experts to create engaging and effective campaigns for you on Vizury.

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Rep AI

Rep

Rep AI combines the latest in behavioral AI (built in-house) & conversational AI (from ChatGPT) to deliver personalized shopping experiences to everyone. A conversational shopping assistant powered by ChatGPT. Rep handles the entire shopping experience right in the chat — even checkout. Every conversation is contextual and focused — like it should be. AI constantly scans your website so it’s always updated — let AI do the heavy-lifting. Our AI answers all product-related questions in a conversational way. It even understands idioms and slang. Includes multi-language support, contextual conversations, and an AI built to serve 24/7. We are using a deep learning predictive algorithm to detect visitors that require help in real-time and offer them personalized and hyper-contextual artificial intelligent shopping assistance.

Starting Price: $79 per month

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Chatlayer by Sinch

Sinch

Chatlayer by Sinch is an advanced conversational AI platform that enables businesses to create sophisticated chatbots capable of understanding and communicating in over 100 languages across various channels. Its intuitive, no-code interface allows for seamless integration with major CRM, ticketing systems, knowledge bases, and contact center solutions through APIs, facilitating the automation of complex customer interactions. With features like in-house Natural Language Processing (NLP), multilingual support, and ChatGPT integration, Chatlayer empowers companies to enhance customer engagement, streamline support processes, and deliver personalized experiences at scale. Recognized in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, Chatlayer stands out for its robust capabilities and user-friendly design.

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Insurmi Violet

Insurmi

The A.I. assistant helping insurance providers deliver a more delightful, conversational customer experience. Violet is the helpful A.I. your customers need across the insurance customer journey, from filing claims to providing quotes to making policy changes. Our core technology delivers the best-in-class conversational A.I. technology for insurance providers. We combine our proprietary technology with design-thinking, insurance domain expertise, and data to deliver the best conversational A.I. solution for you. We’ll guide you through the entire process, from conceptualization to deployment of Violet. Boost online lead generation, automate support and offer a better digital experience with Violet. Quick & easy setup in minutes. Say goodbye to old, clunky forms. Violet will capture, qualify, and convert more leads on your website through an engaging conversational experience, so you can turn more of your site visitors into warm leads.

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Dydu

The most advanced software to implement a true conversational strategy. Our clients are convinced and involved, no need for programming skills when using our software. Intuitive and easy to access, we leave it in the hands of users to effortlessly create and manage their bots. The product of a decade of artificial intelligence research, our software allows you to create and manage your bot in the simplest way possible thanks to a user-intuitive interface. Its algorithm for natural language processing creates a fluid and natural conversation with users. All our bots are GDPR compliant. Our chatbot building platform is available in a self-service mode which allows you to independently create your chatbot from start to finish, without coding! Once your bot has been created, you can integrate it into your website or app, and manage it thanks to our intuitive bot management system.

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Wing

Wing Assistant

Wing is more than your average virtual assistant service. We offer unparalleled benefits to our customers. With Workflows, you can create incredibly complex tasks by simply dragging & dropping. Set them to run as often as you want, or ask Wing to run them ad-hoc. Your assistants are based all over the world - they are college-educated, speak English, and undergo a rigorous 3 month training & testing program. They are also supervised by talented operations managers. Our assistants are compensated at higher-than-market salaries, and further incentivized by your happiness! Wing is primarily located in San Francisco, though has a global presence with employees across the world. We strive to hire the best people, and are not confined by borders.

Starting Price: $599 per month

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Botmaker

Deliver great customer service with our live chat tools for multiple agents. Build and integrate with our chat, CRM and social media tools using our APIs. Run the model that best fits your needs, 100% bots, 100% live-chat or a hybrid solution to maximize results. We develop our own AI engine with Natural Language Processing (NLP). We use it to better understand user intentions in common business contexts. Our engine works with text and voice messaging and can be complemented with third-party AI tools. Our AI uses cognitive models, machine learning and natural language processing. The platform is robust and allows for customization of your bot behaviors. Use the Botmaker API to integrate your platforms of choice for one or several functions like CRM, live chat, reporting, specific AI processing, pipeline management and more. We can help you build and integrate for custom projects.

Starting Price: $149 per month

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SnatchBot

SnatchBot eliminates complexity and helps you to build the best chatbot experience for your customers. We provide robust administrative features and enterprise-grade security to comply with regulatory mandates. With our omni-channel platform, SnatchBot’s tools support the entire lifecycle of a bot, from developing and testing to deploying, publishing, hosting, tracking and monitoring and include NLP, ML and voice recognition. The platform provides robust administrative features, scalable and enterprise-grade security that comply with all regulatory mandates. Design conversations to utilize "simple" or "multiple choice" or something more complex such as action buttons, translation, collect payments, send receipts and more. No coding or technical skills are required. Publish your bot everywhere your users are. You can create an automated(bot) or Human (Human Hybrid) chatbot.

Starting Price: $30 per month

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Krista

Krista is a nothing-like-code intelligent automation platform that orchestrates your people, apps, and AI so you can optimize business outcomes. Krista builds and integrates machine learning and apps more simply than you can imagine. Krista is purpose-built to automate business outcomes, not just back-office tasks. Optimizing outcomes requires spanning departments of people & apps, deploying AI/ML for autonomous decision-making, leveraging your existing task automation, and enabling constant change. By digitizing complete processes, Krista delivers organization-wide, bottom-line impact.Krista empowers your people to create and modify automations without programming. Democratizing automation increases business speed and keeps you from waiting in the dreaded IT backlog. Krista dramatically reduces TCO compared to your current automation platform.

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Staffing Engine

Staffing Engine helps staffing firms connect with more candidates, speed up the recruiting lifecycle, and accelerate growth. In 2015, the Staffing Engine co-founders built TextUs, introducing conversational text messaging software to the staffing industry. As a result, we helped 1000+ staffing firms start communicating faster and placing more candidates. But that was just the first step. Now with Staffing Engine, we’re introducing conversational AI bots to help staffing firms scale conversations, source more candidates, and accelerate growth. Accelerate growth without increasing your headcount. With Staffing Engine AI, you can create a virtual employee to make sure you never miss an opportunity again by always responding and becoming available on-demand, 24/7. Turn conversations on your website, text messaging, and social media into placements. Add the web chat widget to your website to convert more traffic into candidates and clients.

Starting Price: $499 per month

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Take Blip

Help your customer the smart way in their digital channel of choice. Automate your relationship with the customer, create personalized conversations through the power of artificial intelligence and increase your business’ digital results. Whatever the segment of your business is, solutions to strengthen your customers' digital experience. Implement solutions for different departments of your company and explore all integration possibilities. Chat with your customer within the main digital channels, such as WhatsApp, and improve your conversation rates. Surprise your customer with fast and efficient service on their favorite platform. Make the purchase journey shorter with a single conversation thread and avoid having your customer go through multiple channels. Access strategic data created from interactions on WhatsApp and other points of contact with the brand. Get clearer and closer conversations with employees within the apps they already use on a daily basis.

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WebApi.ai

Pick one of our ready-to-use templates and build your chatbot in less than 10 minutes. Just to name a few templates, Lead Qualifier + Zendesk/Zoho, FAQ, Order management, Application form, Password reset, Stripe payment link generation, Ticketing with Zendesk, Booking with Calendly. Replicate natural conversational exchanges between the chatbot and the user in Dialogue scenarios. These mock dialogue scenarios increase the accuracy of responses generated by the AI. What is more, our Domain knowledge is meant to educate and guide the AI. Write free-form instructions and upload FAQ, similar to what you would do with your new employee. Powered by AILabs AI and OpenAI GPT-3. Integrate your systems through APIs so that the chatbot will be able to perform: bookings, account management, change order details, ticket cancelation, and many more. Feel free to use our built-in integrations with popular services such as Zendesk, Shopify, Calendly, Stripe, and many more.

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Emma

Quickly build a custom AI assistant powered by OpenAI's GPT-3.5 technology. Connect it to your organization's resources or upload your files, empowering the assistant to assist with any inquiries you or your team may encounter. Create a chatbot assistant that connects to your business data and integrations, saving you time by retrieving information without the need for manual searches or team inquiries. Get a help-desk assistant chatbot running quickly by connecting your data sources. Link integrations, spreadsheets, or upload documents to engage with the chatbot instantly. Emma trains your assistant by asking questions about the info you want it to know. Your assistant learns from you and gets smarter to become your ultimate "know-it-all" helper. Communicate with your assistant through the chat webpage, by using the desktop application, through an integration, or by accessing the Emma API.

Starting Price: $9 per month

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InSync.ai

Many of our clients came to us from other solutions because they underestimated how much work would be involved for their team to keep AI Chat trained and operating without problems. No need to hire and retain teams of data scientists and software engineers to build it. We do all the heavy lifting so your total effort would be limited to sharing information and access to your systems. Understanding what your customers are asking is our specialty. Our AI paired with our team of Data Scientists is 30-50% better than our clients at understanding their own customers’ intents. As customer intents surface, you will want to expand use cases for automation like feeding the bot business rules in order for it to authenticate users, adjust account settings, process returns and exchanges or issue refunds.

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Payemoji

Payemoji is a Conversational Commerce Service, specializing in OMNI Channel messaging customer engagement. The problem we solve is that businesses struggle to effectively engage customers today e.g., SMS = Fraud, Email = Junk, Voice = Calls Screened, Apps = Download/Muted notifications. Our solution is to enable businesses to engage with their customers through personalized, interactive, and secure communication using business messaging apps like WhatsApp. We sell our services to Enterprises on three main use cases where we automate any customer journey with integration to IT systems: • Personalized, Interactive and Secure notifications: Complementing existing SMS and Email notifications i.e., business tick vs. fraud & spam. • Conversational Sales (& lead generation): Open a conversation with a customer with 98% Open rates, 45-60% CTR and 4X conversion of Email. • Conversational support: Support your customers where they chat with their friends and customers

Starting Price: $15 per user

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DeepConverse

Connect to your knowledge sources and start automating incoming requests by as much as 80%. Continuously augmented knowledge articles. Provide precise and conversational answers for a delightful experience. Leverage Generative AI to get started effortlessly using just your knowledge sources. Integrate with existing backend systems, hand over conversations to agents smoothly, and share images, knowledge articles, and external links. Simplify complex support scenarios and improve self-service rates. Promote process compliance and onboard. At DeepConverse, we focus on helping to provide superior customer service and support through our AI-driven platform. Go beyond traditional chatbots to bring a seamless AI and automation solution that answers questions, provides rich automation, and improves customer engagement and satisfaction. Our AI chatbots are primarily used for customer service, customer support, IT support, and multi-channel assistance.

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Qualimero

Qualimero creates AI-powered customer advisors that guide customers to ideal purchases and resolve inquiries, simultaneously boosting your sales and slashing costs.

Starting Price: €500/month

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Amazon Q Business

Amazon

Amazon Q Business is a fully managed, generative AI–powered assistant designed to help employees find information, gain insights, and take action at work. It enables users to interact using natural language to request information, generate content, or create lightweight apps that automate workflows. It provides a unified search experience across systems and data, delivering quick, accurate, and relevant answers to complex questions based on documents, images, audio, and video files, and other application data, with results including citations and references for transparency. Users can interact with Amazon Q Business through its web-based conversational interface in browsers like Microsoft Edge, Google Chrome, and Mozilla Firefox, as well as in applications like Slack, Microsoft Outlook, Word for Microsoft 365, and Microsoft Teams. With Amazon Q Apps, users can automate prompting, content creation, workflows, and tasks by describing requirements in their own words.

Starting Price: $20 per month

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Generative Studio X by OneReach.ai

OneReach.ai

Generative Studio X from OneReach.ai is the only conversational AI platform to be named a leader by all of the top analyst groups—including Gartner, Forrester, and IDC. GSX powers over 1 billion conversations per year and is trusted by leading brands like Deloitte, athenahealth, Pepsico, and McGraw Hill. Our CEO and co-founder Robb Wilson also wrote the first bestselling book about conversational AI for business, Age of Invisible Machines (Wiley) and hosts the Invisible Machines podcast. OneReach.ai was founded a decade ago as a research and development project focused on the idea that conversational AI would change every job . We identified key requirements for hyperautomation and created a platform specifically to support these needs. Using GSX, global organizations are creating digital workforces composed of AI agents that standardize communications and orchestrate existing software to automate work. OneReach.ai offers new architecture for a new era in development.

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Inbenta

Customer Interaction Management platform using symbolic AI. Maximize your self-service rates. Improve customer experience and brand loyalty. Understands meaning out of the box. Users ask for the same things in different ways, Inbenta understand them all. Rapid time-to-market (days not months) + high perfomance AI out-of-the-box. Patented NLP technology utilizing Meaning-Text Theory + highly conversational. Works with your existing knowledge, content and products. Native support for over 30 languages. Web, mobile, social, SMS, etc. Open APIs & SDKs that can be extended to meet your needs. Discover why so many companies trust & love using Inbenta. Leverage our AI platform to handle common business use cases, and others of your own. Works with your existing knowledge, content and products. Integrate, import or manually add into Inbenta. Use our visual drag-and-drop editor to create decision trees on the fly, and make them transactional with our webhooks architecture.

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Allego

Allego’s learning and enablement platform elevates performance for sales and other teams by combining learning, content, and collaboration into one app, designed for the flow of work. With Allego, teams onboard faster, confidently deliver the right messaging and collateral, rapidly adopt content and best practices, coach and practice more frequently, and collaborate more effectively with peers and the home office.

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AmplifyReach Chatbot

AmplifyReach Solutions

Smartly extract entities from the intent statement and consume the information (location, date, etc.) it within a conversation. Like a human, Chatbot has the capability to switch to a new conversation when a new intent is conveyed instead of the information asked by the Chatbot. Analysis of each customer response is driven through NLP, making the Chatbot more intelligent. Chatbots to proactively engage customers on your campaign landing page, and product/services page with the context of the objective on that page. Make your customer engagement vernacular! Cognitive Chatbot supports 12 global languages allowing the brand to engage and communicate in the local language. Chatbot's Personality feature allows brands and Enterprises to model different take on engagement with customers. Out-of-box native integration with popular CRMs like Salesforce, HubSpot, Zoho, Freshdesk, Zendesk. Platform further can be scaled with REST APIs or 1000+ systems using Zapier.

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Tact.ai

The next generation of CRM is human-friendly. Change sales behavior and improve effectiveness with simple nudges for your customer, reps and account teams that are powered by the only Edge AI platform designed to put sellers first. With generational leadership spanning three decades of CRM and enterprise software, a flexible engagement model and future proof technology, Tact.ai is the ideal partner for improving existing CRM today, while gaining control over your CRM footprint for a better tomorrow. Put sellers first with Tact Assistant. Deliver real-time tracking, easy data entry on the fly, actionable nudges and insights and productivity boosters in the only all-in-one user experience that makes reps more productive while also improving CRM adoption and governance.

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Certainly

Certainly is a Conversational AI Platform made for ecommerce and customer service. Through our next-generation technology, companies are able to deliver exceptional experiences and scale their growth. Insights from conversations with visitors ensure fewer product returns, lower cart abandonment and higher customer lifetime value. Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on. From customer care, sales and marketing to community, HR and management, it’s your new conversational interface that turns any user interaction into a frictionless, convenient & relevant user experience. Wondering how automated chat can help your business? Get a demo Conversational AI chatbot tailored with your content and let one of our specialists walk you through it.

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Automat Conversational Marketing

Automat Technologies

Automat’s Conversational AI is purpose-built to help you learn about your customers, increase sales and make them happier. Get a demo or explore our solutions below to learn more. First-party data is table stakes for modern brands. Make consumer experiences better by learning what they really want. Consumers want their choices to be easy. When you help people make decisions, they actually buy more. Conversational AI that’s fun, quick, easy, friendly and informative makes consumers love your brand. Gives consumers purchase experiences they love and help them buy more! Engage, convert and retarget in personalized ways through every channel! Automat's Conversational AI platform gives you best-of-breed capabilities and every tool you need to engage.

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Orion Voice

Orion Labs

The Orion Voice Platform is an enterprise voice services solution that makes teams more efficient and productive. Orion provides real-time communication and voice-activated business automation via smartphones and other devices your team is already using, over unlimited distances, on any carrier or Wi-Fi network. Teams of any size can use the Orion platform with an Orion subscription. With Orion, use your voice to unlock superpowers like: Language translation Indoor positioning services Automated emergency alerts Automated standard operating procedures and compliance processes Business software integrations

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Best Conversational AI Platforms for Salesforce - Page 3

Compare the Top Conversational AI Platforms that integrate with Salesforce as of December 2025 - Page 3

Symbl

Boost.ai

Continually

Amazon Lex

Vizury

Rep AI

Chatlayer by Sinch

Insurmi Violet

Dydu

Wing

Botmaker

SnatchBot

Krista

Staffing Engine

Take Blip

WebApi.ai

Emma

InSync.ai

Payemoji

DeepConverse

Qualimero

Amazon Q Business

Generative Studio X by OneReach.ai

Inbenta

Allego

AmplifyReach Chatbot

Tact.ai

Certainly

Automat Conversational Marketing

Orion Voice

Best Conversational AI Platforms for Salesforce - Page 3

Compare the Top Conversational AI Platforms that integrate with Salesforce as of December 2025 - Page 3

Symbl

Boost.ai

Continually

Amazon Lex

Vizury

Rep AI

Chatlayer by Sinch

Insurmi Violet

Dydu

Wing

Botmaker

SnatchBot

Krista

Staffing Engine

Take Blip

WebApi.ai

Emma

InSync.ai

Payemoji

DeepConverse

Qualimero

Amazon Q Business

Generative Studio X by OneReach.ai

Inbenta

Allego

AmplifyReach Chatbot

Tact.ai

Certainly

Automat Conversational Marketing

Orion Voice

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