eCasework

eCasework

Porism
+
+

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About

Our founding principle, “the right resource, the right time, the best price”, is a simple concept. As the industry leader, dotStaff provides unparalleled value with fairness, competition and transparency. The dotStaff vendor management system (VMS) was designed with three fundamental ideas in mind. Our Mobile Case Management solution improves case outcomes by delivering unprecedented value to not only government agencies and commercial organizations, but to the committed and talented field workers and the citizens and clients in need of care. Providing the right information, from intake to close, is critical to improving outcomes, safety and costs. The dotStaff integrated solution was designed to eliminate inefficiencies and provide unmatched value to agencies, patients, caseworkers, service providers and mobile workers.

About

Casework management for councillors and other elected representatives. Our case management software is the all-in-one solution for councillors, MLAs, AMs, MPs, MSPs and unions. It's a notebook, address book, email inbox, diary and filing system rolled into one: a place to collect cases, keep track of everyone's input and solve problems efficiently. Our web-based casework software is hosted in the cloud, meaning you can manage your cases anytime, anywhere on your computer, tablet and smartphone. Spreadsheets are cumbersome, and notepads can be chaotic without proper organization. It’s quicker and easier to manage your caseload on eCasework, and with our powerful search, you’ll always be able to find things in a flash. Never forget to follow up with someone ever again. We’ll send you a reminder when it’s time to check in on a case, helping you manage your time effectively.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need a powerful vendor management system

Audience

Companies and councillors seeking a case management and CRM solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$5.00/month/user
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • I brought this solution to two major corporations and both were very pleased with the ease of use, the cost savings and fraud detection and the support staff's great customer service. I also brought the product to the State of Ohio where it replaced a much more expensive solution from CAI and performed very well for the State. They have an extensive cyber security solution that has to be very comforting to government and corporate clients today.

Cons

  • It did not have a strong international solution which can impact some corporations.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

dotStaff
Founded: 2003
United States
www.dotstaff.com

Company Information

Porism
Founded: 1987
United Kingdom
eCasework.com

Alternatives

Alternatives

Caseworker Connect

Caseworker Connect

Blue Door Software
CiverIncident

CiverIncident

Civerex Systems
ManageRight

ManageRight

Distinctive Workforce Solutions
Mideo CaseWorks

Mideo CaseWorks

Mideo Systems
Noble Human

Noble Human

ENoble

Categories

Vendor Management Supported

Categories

Vendor Management Features

Audit Management Supported
Contact Management Not Supported
Customer Database Not Supported
Self Service Portal Not Supported
Supplier Master Data Not Supported
Transaction History Not Supported
Vendor Maintained Profiles Not Supported
Vendor Managed Inventory Not Supported
Vendor Performance Rating Supported
Vendor Qualification Tracking Supported

Complaint Management Features

Case Management Supported
Complaint Classification Not Supported
Corrective Actions (CAPA) Not Supported
Customer Complaint Tracking Supported
Feedback Management Supported
Forms Management Not Supported
Issue Tracking Supported
Quality Assurance Management Not Supported
Routing Not Supported
Self Service Portal Supported
Social Media Monitoring Not Supported
Survey Management Not Supported

Integrations

No info available.

Integrations

No info available.
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Claim dotStaff and update features and information
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