Zurmo

Zurmo

EspoCRM
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About

Let’s face it, although CRM offers a lot of tools to boost your business, most users don’t like it. In fact, they find adopting and using a CRM system tedious and frustrating for a number of reasons – a long learning curve, endless data entry, poor user experience, etc. Therefore, many CRMs fail just shortly after their installation. In the context of such “tensed relationships”, the following question arises – how to befriend your team and the CRM system? One of the solutions is to implement a social and gamified CRM solution. With these strategies incorporated into the CRM, users tend to adopt the software more smoothly, have a more enjoyable experience of doing routine operations, and, in general, become more productive throughout the work hours. Zurmo, an open-source CRM solution, was among the first to adopt a trend for software gamification. The platform interlaces gamification tactics with salesforce automation functionality.

About

mLevel is a training optimization platform used to dramatically improve knowledge retention and skills adoption of company trainees and employees. mLevel allows users to engage several activity types that contain microlearning and gamification. It enables the users to create and maintain microlearning modules for future use. Users are allowed to check the outcome with mLevel’s robust analytics engine with real-time results.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for a customer relationship management system solution

Audience

Corporate-Fortune 500

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$8 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

Contact Us For Details
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 3.5 / 5
features 3.5 / 5
design 4.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros & Cons from Real Users

Pros

  • I like using Zurmo for business, as it is a great platform that provides every assessment to every kind of dealing scales with a user friendly border. Its features of Salesforce mechanism, as well as marketing mechanization, assists and guarantees my business to attain higher success and follow the sales of my business too!
  • I like using Zurmo for business, as it is a great platform that provides every assessment to every kind of dealing scales with a user friendly border. Its features of Salesforce mechanism, as well as marketing mechanization, assists and guarantees my business to attain higher success and follow the sales of my business too!

Cons

  • One thing I do not like about its platform is they charge you up for assisting customer, otherwise nothing to dislike about.
  • One thing I do not like about its platform is they charge you up for assisting customer, otherwise nothing to dislike about.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

EspoCRM
Founded: 2010
www.espocrm.com/open-source/zurmo/

Company Information

mLevel
Founded: 2012
United States
www.mlevel.com

Alternatives

Alternatives

OttoLearn

OttoLearn

OttoLearn® Gamified Microlearning™ (a division of Neovation Learning Solutions)
UpSkillo

UpSkillo

Opcito
Grovo

Grovo

Cornerstone OnDemand
Gamifics365

Gamifics365

Inogic Tech
SC Training

SC Training

SafetyCulture
Flyy

Flyy

FlyyX Technologies
Edurigo

Edurigo

Edurigo Technologies

Categories

CRM Supported

Categories

Course Authoring Supported
Gamification Supported
Training Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Course Authoring Features

Content Import / Export Supported
Course Publishing Supported
Gamification Supported
Instructor-Led Courses Not Supported
Interactive Content Not Supported
PowerPoint Conversion Not Supported
Self-Paced Courses Supported
Storyboarding Not Supported
Template Management Not Supported
Test / Quiz Creation Supported
Video Management Supported

Gamification Features

Badge Management Supported
Collaboration Tools Not Supported
Contest Management Supported
Feedback Management Not Supported
For Call Centers Supported
For Developers Not Supported
For Education Supported
For Onboarding Supported
For Sales Supported
Goal Setting / Tracking Not Supported
Leaderboards / Activity Tracking Supported
Performance Metrics Supported
Rewards Management Not Supported

Training Features

Academic / Education Supported
Asynchronous Learning Not Supported
Blended Learning Supported
Built-In Course Authoring Supported
Built-in LMS Supported
Certification Management Not Supported
Corporate / Business Supported
eCommerce Not Supported
Learner Portal Supported
Mobile Learning Supported
Simulation Not Supported
Synchronous Learning Not Supported
Training Companies Supported

Integrations

Gmail Supported
Google Analytics Supported
Google Workspace Supported
Intellum Platform Not Supported
InterServer Supported
Microsoft Outlook Supported

Integrations

Gmail Not Supported
Google Analytics Not Supported
Google Workspace Not Supported
Intellum Platform Supported
InterServer Not Supported
Microsoft Outlook Not Supported
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