Zoom Phone

Zoom Phone

Zoom Communications
netTALK

netTALK

netTALK Connect
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About

Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics.

About

netTALK offers business wireless, business PBX, and residential phone service options. Business Wireless: Make your business more productive. Add 4G LTE service to your netTALK PBX account and stay in touch with co-workers worldwide. Keep your business expenses in check. Sign up now for best prices. Unlimited international talk & text within the US, Canada & Puerto Rico. Unlimited music & video streaming without using your data. Business PBX: Cloud-Based PBX Borderless Business Phone System. Team members worldwide, connecting locally with US or Canada numbers. Enjoy big business features at small business prices. DIY configuration with online support. No IT professional required. Take your business phone with you using the PBX App. Residential VoIP: Crystal clear and reliable calls on our new IP Network.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small and medium-sized businesses, enterprises, IT administrators, remote and hybrid teams, sales departments, customer service teams, office managers, and organizations seeking cloud-based business calling, AI-powered phone assistance, centralized call management, and unified communications

Audience

Individuals or businesses that are interested in low-cost but quality VoIP phone service

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Play Video Zoom Phone Screenshot 1 Zoom Phone Screenshot 1 View more images or videos

Screenshots and Videos

netTALK Screenshot 1 View more images or videos

Pricing

$10.50/user/month
Free Version Not Supported
Free Trial Supported

Pricing

$10 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.4 / 5
ease 4.9 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • 1. It is available on both Android and iOS platform. 2. It does not heat up the phone or use a lot of RAM while running. 3. Furthermore, it has all the important features like screen sharing and recording even in the mobile version. 4. The layout of the user interface is intuitive ad makes the application easy to use. 5. It allows switching between mobile application and desktop application of Zoom easily.
  • - The user interface of the application is simple, and the navigation is smooth. - It is available on all the platforms. - All the important features are present on the bottom navigation bar. - It allows screen sharing without any lags. - It runs smoothly on all the devices without consuming a lot of RAM.
  • 1. The application is available for all the mobile platforms and run smoothly on all the devices. 2. It has pretty, much all the features compared to the desktop version. 3. By running on a mobile device, it makes it extremely portable and accessible to attend meetings anywhere. 4. The user interface of the application is designed in a way that it can be used by anyone with little to no technical background.
  • Integrates seamlessly with zoom video conferencing. Flexible VOIP solution (app on computer or cell). Ported existing numbers. Auto attendant and call queues are great.
  • - Zoom phone is a lightweight version of zoom for phone. - It runs smoothly in all the mobile devices. - It has all the basic features of zoom. _ it is pretty easy to use, along with a beautifully designed user interface. - The quality of audio and video calls does not drop a lot, even on slow internet.
  • It is super easy to use and to take your Zoom meetings on the go, like places you can't comfortably have a computer.
  • Easy to use, controls are easily found. Being able to join a meeting while travelling is convenient.
  • Easy to use and connect. Great to use for professional meeting. Multi platform supported. Good audio and video quality.
  • - Audio and video of meetings in zoom phone is well-balanced and clear. - It is easy to use, and the customer support is very responsive and fast in solving problems. - The user interface of the application is beautiful to use.
  • The price for basic service is comparable to other providers. Not sure that this is a "pros" exactly.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Zoom Communications
Founded: 2011
United States
zoom.com

Company Information

netTALK Connect
Founded: 2008
United States
nettalkconnect.com

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Categories

AI Phone Answering Agents Supported
AI Receptionists Supported
Business Phone Systems Supported
Business VoIP Supported
Cloud PBX Supported
Online Fax Supported
Telephony Supported
Video Conferencing Supported
Web Conferencing Supported

Categories

Business Phone Systems Supported
Business VoIP Supported
Cloud PBX Supported
Telephony Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Integrations

Albato Supported
Aspect Supported
Balto Supported
Clinch AGI Supported
Freshdesk Supported
Freshservice Supported
Heyoo.ai Supported
Jatheon Supported
LiveHelpNow Supported
Make Supported
Outdoo AI Supported
Salesforce Supported
Tableau Supported
Torii Supported
Tray.ai Supported
White Sky Supported
Xyte Supported
Zapier Supported
Zoom Virtual Agent Supported
servis.ai Supported
Show More Integrations
View All 144 Integrations

Integrations

Albato Not Supported
Aspect Not Supported
Balto Not Supported
Clinch AGI Not Supported
Freshdesk Not Supported
Freshservice Not Supported
Heyoo.ai Not Supported
Jatheon Not Supported
LiveHelpNow Not Supported
Make Not Supported
Outdoo AI Not Supported
Salesforce Not Supported
Tableau Not Supported
Torii Not Supported
Tray.ai Not Supported
White Sky Not Supported
Xyte Not Supported
Zapier Not Supported
Zoom Virtual Agent Not Supported
servis.ai Not Supported
Show More Integrations
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