ZeptoMailZoho
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Zoho FSMZoho
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Related Products
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About
Zoho CPaaS (formerly Zoho ZeptoMail) is a multi-channel transactional communications platform that helps businesses send and manage customer communications across Email, SMS, WhatsApp, and Voice. It provides developer-friendly APIs, SDKs, webhooks, analytics, and communication management tools to help teams integrate and automate transactional communications into their applications and business workflows.
Zoho CPaaS is designed for developers, product teams, SaaS companies, e-commerce businesses, fintech companies, and logistics organizations that need to send time-sensitive customer communications reliably across multiple channels.
Common use cases include one-time passwords (OTPs), password resets, payment notifications, order and shipment updates, appointment reminders, security alerts, invoices, and other transactional notifications.
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About
Zoho FSM is an end-to-end, cloud-based field service management platform. It streamlines operations and helps deliver unparalleled service experiences.
Zoho FSM optimizes the work order management process, from receiving requests and sending estimates to creating work orders and service appointments. It helps schedule the ideal resources based on availability, skill, and proximity on the Dispatch Console. The Zoho FSM mobile app helps in handling tasks on the go. Field agents can access job details, log travel time, enter timesheets, share notes and images, and raise invoices from the job site.
Zoho FSM supports one-click invoicing and online payment gateways through the Zoho Finance Suite integration. It also integrates with Zoho CRM and Zoho Inventory for customer management and inventory tracking.
Zoho FSM can be tailored to suit different industries. It also allows automating repetitive tasks and connecting with third-party applications for other business functions.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Developers, Product Teams, SaaS Companies, E-commerce, Fintech, Financial Services, Enterprises, Startups, Agencies, and businesses requiring transactional Email, SMS, WhatsApp, and Voice communications.
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Audience
Service businesses, manufacturers and contractors looking for a one-stop field service management platform
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$2 per credit
Free Version
Not Supported
Free Trial
Supported
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Pricing
$30 per month
Appointment-based pricing.
Free, Standard and Professional and Premium editions available.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationZoho
Founded: 1996
India
www.zoho.com/cpaas/
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Company InformationZoho
Founded: 1996
India
www.zoho.com/fsm/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Not Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Tradesman Job Management Features
Contract Management
Not Supported
Customer Database
Supported
Dispatch Management
Supported
For Builders
Supported
For Electricians
Supported
For Field Service Businesses
Supported
For HVAC
Supported
For Plumbers
Supported
For Roofers
Supported
Invoicing
Supported
Job Tracking
Supported
Payments
Supported
Quoting
Supported
Reporting
Supported
Scheduling
Supported
Time Tracking
Supported
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Integrations
Axis LMS
Supported
Bigin by Zoho CRM
Not Supported
EmailVerify Bot
Supported
Tabular
Supported
Trumba
Supported
WhatsApp
Not Supported
WordPress
Supported
Zapier
Not Supported
Zoho Books
Not Supported
Zoho CRM
Not Supported
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Integrations
Axis LMS
Not Supported
Bigin by Zoho CRM
Supported
EmailVerify Bot
Not Supported
Tabular
Not Supported
Trumba
Not Supported
WhatsApp
Supported
WordPress
Not Supported
Zapier
Supported
Zoho Books
Supported
Zoho CRM
Supported
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