Yelp Guest ManagerYelp
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YonderTOMIS Holdings
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Related Products
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About
Yelp Guest Manager is a comprehensive platform designed to streamline operations for restaurants and hospitality businesses, enhancing the guest experience from reservation to table. Combining advanced waitlist management, online booking, and communication tools, it allows businesses to efficiently manage guest flow and reduce wait times. With features like real-time table availability updates, customizable reservation settings, and automated reminders, it helps optimize seating arrangements and minimize no-shows. Yelp Guest Manager also integrates with Yelp’s vast user base, enabling businesses to attract more customers through seamless online reservations. By improving operational efficiency and providing insights into guest preferences and feedback, it empowers businesses to deliver exceptional service and build lasting customer relationships.
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About
Yonder is a guest engagement platform for tour and activity operators. It combines AI-powered voice and chat assistants with review management and guest communication tools to help businesses answer inquiries, support booking conversations, and stay in touch with customers. Operators can configure automated responses for common questions, route guest requests, and provide service across digital channels. Yonder also collects and manages customer reviews, supports review responses, and gives teams a way to monitor guest feedback. The platform connects with tour-operator reservation systems and communication services, and offers web access along with iOS and Android apps. It is designed for tourism businesses ranging from smaller operators to larger, multi-location teams that need to manage guest questions and feedback before and after a tour or activity.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Restaurants
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Audience
Tour and activity operators, including smaller operators and larger tourism businesses, seeking guest communication, AI-assisted inquiry handling, and review management.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$129 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$75/month
Reviews Essentials is $75/month for up to 100 review requests per month. Higher monthly tiers are $125 for up to 500 requests, $165 for up to 1,000, and $215 for up to 2,000; enterprise pricing is custom. Discounted annual billing is available. The listed starting plan is not priced per user.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationYelp
Founded: 2004
United States
restaurants.yelp.com/products/yelp-guest-manager/
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Company InformationTOMIS Holdings
Founded: 2017
United States
www.yonderhq.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Restaurant Management Features
Billing & Invoicing
Supported
Built-in Accounting
Supported
Employee Management
Supported
Food Costing
Not Supported
Inventory Management
Not Supported
Kitchen Management
Not Supported
Menu Management
Not Supported
Payroll Management
Not Supported
Point of Sale (POS)
Not Supported
Reporting/Analytics
Supported
Reservations Management
Supported
Sales Tracking
Not Supported
Table Management
Supported
Wait List Management
Supported
Waitstaff Management
Supported
Restaurant Reservations Features
Capacity Monitoring
Not Supported
Custom Reservation Inventory
Not Supported
Deposits / Prepayment Processing
Not Supported
Email Marketing
Not Supported
Facebook Reservations
Not Supported
Feedback Management
Supported
Guest Data
Supported
Guest Notifications
Supported
Mobile App Booking
Supported
Online / Website Reservations
Supported
Reminders
Supported
Reporting / Analytics
Supported
Seat / Table Optimization
Not Supported
Text/SMS Communications
Not Supported
Waitlist Management
Supported
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Integrations
Instagram
Supported
Checkfront
Not Supported
Facebook
Supported
Facebook Messenger
Not Supported
FareHarbor
Not Supported
Google
Supported
Google Maps
Supported
Olo
Supported
Peek Pro
Not Supported
Sitejet
Supported
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Integrations
Instagram
Supported
Checkfront
Supported
Facebook
Not Supported
Facebook Messenger
Supported
FareHarbor
Supported
Google
Not Supported
Google Maps
Not Supported
Olo
Not Supported
Peek Pro
Supported
Sitejet
Not Supported
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