iNexusNexInteractive
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Related Products
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About
Work Nexus is the most adaptable VMS you will find, tailor-made to fit your requirements, processes and environment. Aleron configures the Work Nexus platform around your existing procedures, not the other way around. If you think of the vendor management system as the train tracks and locomotive of a well-run railroad, the managed service program provider brings the engineers, conductor, and other staff needed to run it. Each Work Nexus deployment is molded to meet your requirements, not the other way around. System configurations, company lexicon, workflows, approval hierarchies, goals, reflect your environment, for ultimate efficiency. Further, once Work Nexus is optimized for your organization’s environment, we continue innovating during steady-state operations. Superior Group’s agile teams provide proactive configurations with turnaround times that average approximately 4.8 business days.
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About
iNexus by NexInteractive is an innovative cloud contact center. Fast to setup and highly scalable, iNexus offers powerful tools for inbound and oubound contact centers. These include shotgun ACD, call back manager, multi-level voice conferencing, host swap transfer, dynamic scripting, and so much more. iNexus is built on HTML5 and WebRTC standards to deliver greater versatility and amazing audio quality.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises searching for a VMS solution to manage their systems and services
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Audience
Collections, TTS broadcasting, Predictive Dialers, Telemarketing, Surveys, Political message broadcasting.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$49.00/month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationWork Nexus
United States
worknexus.com
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Company InformationNexInteractive
Founded: 2005
United States
www.nexinteractive.com
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Categories |
Categories |
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Debt Collection Features
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Predictive Dialer Features
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
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Integrations
No info available.
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Integrations
No info available.
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