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About

Whale is the #1 rated SOP Software. Whale centralizes all of your standard operating procedures, policies, and tribal knowledge so you can better onboard, train, and grow your teams. Save your team several hours a week by delivering knowledge in their moment of need with our web application, chrome extension, slack bot, and more. 100+ templates and a powerful editor make it easy to get knowledge out of your experts' heads and into a simple and visually attractive hub. Grow your team more quickly by making the knowledge they need flow automatically with assignments, flows, and suggestions. Expert reviews, knowledge gap insights, and reporting dashboards help you understand what's working and what's not. With the Whale browser extension, you can connect Whale to all of your favorite applications to surface relevant content in your team's tools, websites, and portals. The extension works with every web-based app.

About

Whatfix is a leading Digital Adoption Platform that helps companies deliver modern and easy onboarding, effective training and better support to users through contextual content displayed at the time of need. Whatfix powers-up software solutions by lending incredible simplicity, intuitiveness and personalization. Several Fortune 500 enterprises worldwide trust Whatfix to ensure quick ROI on their technology investments and improve end-user productivity and performance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and Medium-Sized Businesses

Audience

Enterprises and SMBs

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0 per month
Professional
Secure knowledge sharing for super effective teams
* All features
* Unlimited boards
* Unlimited playbooks
* Unlimited Cards
* Auto-suggest
* Google Drive integration
* One Drive integration
* Browser extension

Enterprise
Ultimate knowledge control and flexibility that scales
*Personal success coach
*Custom integration
*Fitted to your needs
*Customer service priority
*Onboarding Workshops
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The main Pro is by far the way I can search and proactively get knowledge and training in my browser tab, without even leaving my tool where I'm working in. I didn't come across any tool that does that.

Cons

  • In our company we already had a lot of training material, It's not starting over, but it takes some time. But the ROI is already higher.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Whale
Founded: 2018
Belgium
www.usewhale.io

Company Information

Whatfix
Founded: 2013
San Jose
whatfix.com

Alternatives

Alternatives

Method Grid

Method Grid

Method Apps Limited
Theum

Theum

Theum AG

Categories

Categories

Microlearning Supported
Onboarding Supported
Training Supported

Onboarding Features

Course Management Supported
Document Management Supported
E-Verify / I-9 Forms Not Supported
Electronic Forms Not Supported
Electronic Signature Not Supported
Employee Handbook Supported
Employee Portal Supported
File Management Supported
Job Description Management Supported
Orientation Management Supported
Self Service Portal Not Supported
Task Management Supported
Tax Forms Not Supported
Training Management Supported

Business Process Management Features

Access Controls / Permissions Supported
Alerts / Notifications Supported
Business Process Automation Supported
Business Rules Management Supported
Collaboration Supported
Process Change Tracking Supported
Process Mapping Not Supported
Process Modeling & Design Not Supported
Visual Workflow Management Not Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Onboarding Features

Course Management Supported
Document Management Supported
E-Verify / I-9 Forms Not Supported
Electronic Forms Supported
Electronic Signature Not Supported
Employee Handbook Supported
Employee Portal Supported
File Management Not Supported
Job Description Management Not Supported
Orientation Management Supported
Self Service Portal Supported
Task Management Supported
Tax Forms Not Supported
Training Management Supported

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Supported
In-App Training Supported
Launch Management Supported
Multi-Language Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Microlearning Features

Adaptive Learning Supported
Asynchronous Learning Supported
Built-In Course Authoring Supported
Content Library Supported
Evaluation Management Not Supported
Gamification Not Supported
Leaderboards Not Supported
Progress Tracking Supported
Quizzes Supported
Rewards Management Not Supported

Training Features

Academic / Education Not Supported
Asynchronous Learning Supported
Blended Learning Supported
Built-In Course Authoring Not Supported
Built-in LMS Not Supported
Certification Management Supported
Corporate / Business Supported
eCommerce Supported
Learner Portal Supported
Mobile Learning Not Supported
Simulation Supported
Synchronous Learning Supported
Training Companies Not Supported

Integrations

Salesforce Supported
Zapier Supported
Basecamp Supported
Bullhorn Not Supported
ClickUp Supported
Confluence Not Supported
Freshdesk Not Supported
Gmail Supported
Guidewire Not Supported
Intercom Not Supported
Mixpanel Not Supported
Moodle Not Supported
Pipedrive Supported
SAP Concur Not Supported
SAP Store Not Supported
Segment Not Supported
Slack Supported
Trello Supported
Zendesk Not Supported
monday AI work platform Supported

Integrations

Salesforce Supported
Zapier Supported
Basecamp Not Supported
Bullhorn Supported
ClickUp Not Supported
Confluence Supported
Freshdesk Supported
Gmail Not Supported
Guidewire Supported
Intercom Supported
Mixpanel Supported
Moodle Supported
Pipedrive Not Supported
SAP Concur Supported
SAP Store Supported
Segment Supported
Slack Not Supported
Trello Not Supported
Zendesk Supported
monday AI work platform Not Supported
Claim Whale and update features and information
Claim Whale and update features and information
Claim Whatfix and update features and information
Claim Whatfix and update features and information