Webex AI AgentWebex
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YasnaYasna.ai
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Related Products
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About
Webex AI Agent delivers dynamic, human-like interactions through conversational intelligence across voice and digital channels, providing proactive self-service for customers. It understands individual needs, remembers user history, and adapts to preferences in real time, ensuring personalized experiences. It allows for easy design and deployment of AI agents, offering options to build autonomous agents for natural conversations or scripted agents with specific, pre-configured answers. These agents can handle complex inquiries by integrating with back-office systems to fully resolve customer issues. They are deployable across various channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, providing 24/7 support. Seamless handoff to human agents is facilitated when necessary, with full context transfer to ensure continuity. The AI Agent supports over 10 languages, overcoming language barriers and scaling customer interaction.
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About
We built Yasna, an empathetic AI agent, that conducts hundreds of high-quality interviews in hours. Simply instruct your Agent, and she will engage with as many people as you need. Participants can reply in a convenient messenger-style chat. Once done, Yasna processes all the data, allowing you to dive straight into creative analysis or seamlessly integrate the data with your workflow.
Yasna is trained to navigate complexities of human conversations. She adapts to respondents’ answers with the fluidity and intuition of a human moderator — she recognizes when an answer is incomplete and asks follow-up questions until satisfied.
Yasna stays focused. She continuously reflects on a study’s objectives, ensuring the conversations stay on track and the derived information is meaningful.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Customer service managers wanting a tool to enhance support operations with AI-driven, personalized self-service solutions across multiple communication channels
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Audience
Market Researchers, Product Managers, UX Researchers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
€200/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationWebex
Founded: 1995
United States
www.webex.ai/ai-agent.html
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Company InformationYasna.ai
Founded: 2023
Slovakia
yasna.ai
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Categories |
Categories |
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Integrations
Cal ID
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
Leexi
Super Intern
Webex Contact Center
WhatsApp
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Integrations
Cal ID
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
Leexi
Super Intern
Webex Contact Center
WhatsApp
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