Yasna

Yasna

Yasna.ai
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About

​Webex AI Agent delivers dynamic, human-like interactions through conversational intelligence across voice and digital channels, providing proactive self-service for customers. It understands individual needs, remembers user history, and adapts to preferences in real time, ensuring personalized experiences. It allows for easy design and deployment of AI agents, offering options to build autonomous agents for natural conversations or scripted agents with specific, pre-configured answers. These agents can handle complex inquiries by integrating with back-office systems to fully resolve customer issues. They are deployable across various channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, providing 24/7 support. Seamless handoff to human agents is facilitated when necessary, with full context transfer to ensure continuity. The AI Agent supports over 10 languages, overcoming language barriers and scaling customer interaction.

About

We built Yasna, an empathetic AI agent, that conducts hundreds of high-quality interviews in hours. Simply instruct your Agent, and she will engage with as many people as you need. Participants can reply in a convenient messenger-style chat. Once done, Yasna processes all the data, allowing you to dive straight into creative analysis or seamlessly integrate the data with your workflow. Yasna is trained to navigate complexities of human conversations. She adapts to respondents’ answers with the fluidity and intuition of a human moderator — she recognizes when an answer is incomplete and asks follow-up questions until satisfied. Yasna stays focused. She continuously reflects on a study’s objectives, ensuring the conversations stay on track and the derived information is meaningful.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer service managers wanting a tool to enhance support operations with AI-driven, personalized self-service solutions across multiple communication channels

Audience

Market Researchers, Product Managers, UX Researchers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

€200/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Webex
Founded: 1995
United States
www.webex.ai/ai-agent.html

Company Information

Yasna.ai
Founded: 2023
Slovakia
yasna.ai

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Kodif

Kodif

KODIF

Categories

Categories

Integrations

Cal ID
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
Leexi
Super Intern
Webex Contact Center
WhatsApp

Integrations

Cal ID
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
Leexi
Super Intern
Webex Contact Center
WhatsApp
Claim Webex AI Agent and update features and information
Claim Webex AI Agent and update features and information
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