Zoom Phone

Zoom Phone

Zoom Communications
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About

VoIP Route's hosted phone service runs on the latest cloud-based technology to connect your business without the high costs of traditional premise-based systems and without any compromises. Seamlessly connect, call and collaborate from phones, smart devices, computers or laptops. VoIP Route is a business-class SIP trunk service provider for both IP-PBX systems and analog/digital telephone adapters or gateways. We have earned the trust of our partners and customers by delivering the highest quality service at a competitive price backed by exceptional support. Residential VoIP uses innovative technology to deliver maximum performance at lower costs. Instead of using outdated phone lines to place calls, convert your calls to digital data and use the Internet to make your calls. Residential VoIP phone service is much cheaper than traditional phone service and can help save on expensive monthly bills.

About

Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Anyone looking for a Cloud Based VoIP infrastructure solution

Audience

Small and medium-sized businesses, enterprises, IT administrators, remote and hybrid teams, sales departments, customer service teams, office managers, and organizations seeking cloud-based business calling, AI-powered phone assistance, centralized call management, and unified communications

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$10.50/user/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.4 / 5
ease 4.9 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Pros from Real Users

Pros

  • 1. It is available on both Android and iOS platform. 2. It does not heat up the phone or use a lot of RAM while running. 3. Furthermore, it has all the important features like screen sharing and recording even in the mobile version. 4. The layout of the user interface is intuitive ad makes the application easy to use. 5. It allows switching between mobile application and desktop application of Zoom easily.
  • - The user interface of the application is simple, and the navigation is smooth. - It is available on all the platforms. - All the important features are present on the bottom navigation bar. - It allows screen sharing without any lags. - It runs smoothly on all the devices without consuming a lot of RAM.
  • 1. The application is available for all the mobile platforms and run smoothly on all the devices. 2. It has pretty, much all the features compared to the desktop version. 3. By running on a mobile device, it makes it extremely portable and accessible to attend meetings anywhere. 4. The user interface of the application is designed in a way that it can be used by anyone with little to no technical background.
  • Integrates seamlessly with zoom video conferencing. Flexible VOIP solution (app on computer or cell). Ported existing numbers. Auto attendant and call queues are great.
  • - Zoom phone is a lightweight version of zoom for phone. - It runs smoothly in all the mobile devices. - It has all the basic features of zoom. _ it is pretty easy to use, along with a beautifully designed user interface. - The quality of audio and video calls does not drop a lot, even on slow internet.
  • It is super easy to use and to take your Zoom meetings on the go, like places you can't comfortably have a computer.
  • Easy to use, controls are easily found. Being able to join a meeting while travelling is convenient.
  • Easy to use and connect. Great to use for professional meeting. Multi platform supported. Good audio and video quality.
  • - Audio and video of meetings in zoom phone is well-balanced and clear. - It is easy to use, and the customer support is very responsive and fast in solving problems. - The user interface of the application is beautiful to use.
  • The price for basic service is comparable to other providers. Not sure that this is a "pros" exactly.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

VoIP Route
United States
www.myvoiproute.com

Company Information

Zoom Communications
Founded: 2011
United States
zoom.com

Alternatives

Alternatives

Intermedia Unite

Intermedia Unite

Intermedia

Categories

Business VoIP Supported
Online Fax Supported
SIP Trunk Supported

Categories

AI Receptionists Supported
Business VoIP Supported
Cloud PBX Supported
Online Fax Supported
Telephony Supported
Video Conferencing Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Integrations

ACES Not Supported
Allego Not Supported
AutoReach Not Supported
DataParser Not Supported
Dubber Not Supported
ExecVision Not Supported
Heyoo.ai Not Supported
JobDiva Not Supported
Leverage Not Supported
Maximizer CRM Not Supported
Microsoft 365 Not Supported
SQL Not Supported
The Wylie Business System Not Supported
White Sky Not Supported
Wiser Not Supported
Xtime Not Supported
Xyte Not Supported
Zendesk Not Supported
Zoom Virtual Agent Not Supported
athenaOne Not Supported

Integrations

ACES Supported
Allego Supported
AutoReach Supported
DataParser Supported
Dubber Supported
ExecVision Supported
Heyoo.ai Supported
JobDiva Supported
Leverage Supported
Maximizer CRM Supported
Microsoft 365 Supported
SQL Supported
The Wylie Business System Supported
White Sky Supported
Wiser Supported
Xtime Supported
Xyte Supported
Zendesk Supported
Zoom Virtual Agent Supported
athenaOne Supported
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Claim VoIP Route and update features and information