Zoom Visitor ManagementZoom Communications
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Related Products
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About
Virtual Front Desk is a virtual reception, visitor management, and customer service platform for offices, clinics, stores, public spaces, and other locations that need reliable front-desk coverage. It runs on any modern browser with a webcam, including iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. Visitors can sign in, reach the right employee by video or phone, send SMS messages, view documents, scan QR codes, sign forms, scan identification, make card payments, and print badges or documents from one station. Teams answer from anywhere through the web app, mobile app, Microsoft Teams, phone, or other connected channels, allowing one receptionist or centralized team to support several desks and locations. A single dashboard manages sites, stations, users, branding, actions, and activity history. Native Microsoft Teams and Entra ID integrations route reception calls into Teams and import live employee directories.
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About
Zoom Visitor Management is a workplace visitor registration and check-in solution within Zoom Spaces. It lets organizations invite and preregister guests, collect visitor details, and guide arrivals through email registration, QR codes, or an on-site kiosk. Hosts can receive arrival notifications in Zoom chat or email, with alerts also available through Slack and Microsoft Teams. Administrators can manage visitor types, invitations, and locations from the Zoom web portal, review visitor activity, and download reports. The service also supports digital badge creation and printing, visitor photos, and tracking of mail and package deliveries. Employees can create or manage invitations in the Zoom mobile app, while visitors use invitation links or kiosks to complete registration and check in. It is designed for organizations managing guests, contractors, deliveries, and other workplace arrivals across one or more office locations.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Multi-location outpatient clinics that need centralized patient check-in and live remote reception coverage
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Audience
Workplace administrators, office and facilities teams, reception and security staff, and employees who invite or host visitors. Intended for organizations managing guests, contractors, and workplace deliveries at one or more locations.
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$22 per month
Free Version
Supported
Free Trial
Supported
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Pricing
$20/user/year
Visitor Management costs $20/user/year. It is also included at no additional cost with Zoom Workplace Enterprise plans.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationVirtual Front Desk
Founded: 2018
Canada
www.virtualfrontdesk.com
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Company InformationZoom Communications
Founded: 2011
United States
www.zoom.com/en/products/visitor-management/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Microsoft Teams
Supported
Slack
Supported
Google Calendar
Supported
Microsoft Entra ID
Supported
Microsoft Outlook
Supported
WhatsApp
Supported
Zoom
Not Supported
Zoom Workplace
Not Supported
Zoom Workspace Reservation
Not Supported
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Integrations
Microsoft Teams
Supported
Slack
Supported
Google Calendar
Not Supported
Microsoft Entra ID
Not Supported
Microsoft Outlook
Not Supported
WhatsApp
Not Supported
Zoom
Supported
Zoom Workplace
Supported
Zoom Workspace Reservation
Supported
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