ViewPoint

ViewPoint

ViewPoint Feedback
+
+

Related Products

  • SurveySparrow
    3,002 Ratings
    Visit Website
  • Classter
    186 Ratings
    Visit Website
  • Switcher Studio
    8 Ratings
    Visit Website
  • FrontFace
    49 Ratings
    Visit Website
  • Jotform
    7,813 Ratings
    Visit Website
  • Muzaic
    2 Ratings
    Visit Website
  • Ticketsauce
    33 Ratings
    Visit Website
  • Air
    802 Ratings
    Visit Website
  • SiteKiosk
    25 Ratings
    Visit Website
  • Titan
    368 Ratings
    Visit Website

About

You know your customers hold the key to your success. The question is — how do you really capture what they think, right there in the moment? That’s why we’ve created ViewPoint. Our kiosks, surveys, and digital tools are designed to make feedback effortless — so your customers can share their thoughts instantly. And here’s the thing; kiosks capture those responses with far greater accuracy than traditional methods like QR codes or emails. Because they’re right there, in the moment, they gather the truth as it happens ; not a memory of it later. But here’s where it gets powerful. Everything flows straight into the Feedback Hub — a central space that transforms thousands of little moments into a clear picture of what really matters. It’s like switching on the lights across your whole organisation. With real-time accuracy, live reporting, & AI assist insights, you don’t just see the feedback — you act on it. That’s how businesses build loyalty, sharpen reputation, and unlock growth

About

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses capture, analyze, and act on feedback across every customer touchpoint. From digital journeys and product experiences to support and frontline interactions, it brings together data from multiple channels and sources into a single platform—so teams can make smarter, faster decisions that improve customer experience and drive growth. With powerful surveys for NPS, CSAT, CES, and more, Zonka Feedback enables organizations to collect customer insights via Email, SMS, WhatsApp, Web, In-App, Kiosks, and offline modes. It integrates seamlessly with 50+ platforms including Salesforce, HubSpot, Intercom, and Zendesk to automate feedback workflows and build a 360° customer view.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Real-time feedback solution for companies

Audience

Any service-based industry

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

£75
Free Version
Free Trial

Pricing

$199.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 4.8 / 5
design 4.8 / 5
support 4.8 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ViewPoint Feedback
Founded: 2001
United Kingdom
www.viewpointfeedback.com

Company Information

Zonka Feedback
Founded: 2014
India
www.zonkafeedback.com

Alternatives

Proteus

Proteus

Xergy

Alternatives

Usabilla

Usabilla

SurveyMonkey
Simplesat

Simplesat

Pronto Holdings

Categories

Categories

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

SMS Survey Features

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
Mass Texting
Message Personalization
MMS
Scheduled Messaging
Survey Builder
Template Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

ALMobile
Aimsio
Buddy Punch
Easyflow
Facebook
Kynection KIM
Longview Transfer Pricing
Methvin
Quickwork
Riskcast
Salesforce
SentiSum
Stackreaction
VenueSumo
WiserNotify
X (Twitter)
Zendesk
Zenkit Base

Integrations

ALMobile
Aimsio
Buddy Punch
Easyflow
Facebook
Kynection KIM
Longview Transfer Pricing
Methvin
Quickwork
Riskcast
Salesforce
SentiSum
Stackreaction
VenueSumo
WiserNotify
X (Twitter)
Zendesk
Zenkit Base
Claim ViewPoint and update features and information
Claim ViewPoint and update features and information
Claim Zonka Feedback and update features and information
Claim Zonka Feedback and update features and information