Related Products
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About
Customer session replays provide interaction data from mouse tracks, touch gestures, clicks and form interactions. Prioritize actions to optimize your CX based on real customer behavior on digital channels.
Sometimes customer feedback isn’t enough. Gleaning insights from cryptic comments can be hard – and taking action can be even harder. With Verint Digital Behavior Analytics, seeing is believing. Digital Behavior Analytics natively integrates customer feedback and replays for instant clarity and a holistic picture of the customer experience. Connecting replays to important KPIs allows you to analyze actual customer experiences to quickly uncover pain points that negatively impact digital experiences and conversion.
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About
rrweb is an open-source session replay and session recording library used to power replay experiences across observability, analytics, bug reporting, automation, and demo platforms. The library captures user sessions so teams can replay clicks, scrolls, UI changes, network context, and the sequence of events that led to an issue or user behavior. rrweb can be embedded into products as a replay layer or used as the foundation for full session replay platforms. The platform also offers rrweb Cloud, which adds managed hosting, scalable storage, indexing, querying, insights, deduplication, and PII filtering. rrweb supports AI use cases by exporting recordings as structured event streams that LLMs and agents can summarize, triage, or analyze. Built for developers and product teams, rrweb helps organizations understand real user behavior, reproduce bugs, and add session replay infrastructure without building everything from scratch.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies that want onsite surveys and questionnaires to improve UX
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Audience
Developers, observability teams, product analytics platforms, bug reporting tools, QA teams, automation companies, demo platform builders, AI agent developers, and SaaS teams that need open-source session replay, session recording, managed replay infrastructure, structured event streams, PII filtering, replay analytics, and AI-ready user session data
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$0
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationVerint
Founded: 1994
United States
www.verint.com/voice-of-the-customer/digital-behavior-analytics/
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Company Informationrrweb
Founded: 2025
Netherlands
rrweb.com
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Categories |
Categories |
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Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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Integrations
No info available.
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Integrations
No info available.
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