VBScript vs. XML Comparison Chart

QEval is a cloud-based solution that enables call centers to manage quality and compliance-related requirements. Key features include integrated online coaching for agents, role-based access control, trend reports, and recording encryption. Etech’s QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It leverages the power of artificial intelligence technology and real-time speech analytics to deliver actionable reports & analytics. QEval further simplifies the coaching process by providing updates on training, and ensures better insight and visibility in coaching that goes beyond the antiquated days of simply “checking a box.” With AI-powered speech analytics, QEval provides valuable performance insights that help interpret emotional cues for improved call center quality monitoring and effective agent coaching.

Intercom is an AI-first customer service platform that enables businesses to deliver personalized and efficient customer support across multiple channels. Founded in 2011, the company offers a comprehensive suite of tools, including the Fin AI Agent, which provides instant, accurate answers to customer inquiries 24/7. Intercom's platform also features AI Copilot, assisting support agents with real-time solutions, and AI Analyst, offering insights and recommendations for support leaders. Trusted by over 25,000 global organizations, including Atlassian, Amazon, and Microsoft, Intercom facilitates over 500 million messages per month, enhancing customer interactions and support efficiency. Headquartered in San Francisco, with offices in Chicago, Dublin, Sydney, and London, Intercom continues to innovate in the customer service industry.

Platform Independent Managed File Transfer Server. JSCAPE is the perfect solution for businesses and government agencies looking to centralize your processes and provide secure, seamless and reliable file transfers. Meet all compliance regulations including PCI DSS, SOX, HIPAA and GLBA. Centralize and gain control of file transfers to meet challenging business requirements. Deploy in the cloud, on-premise or in a hybrid cloud environment. Triggers are used to automate various business processes without the need to write custom scripts. Exchange files with JSCAPE's free Android and iOS file transfer clients. Integrate with Amazon, Google and Microsoft regulatory compliance. Get powerful and flexible user authentication mobile support for iOS and Android devices.

Uniqkey: Protect every login. Access with confidence. Uniqkey is Europe’s trusted password and access management platform - purpose-built for companies that demand security, simplicity, and control. Engineered by European cybersecurity experts, our platform combines military-grade encryption with an effortless user experience. We remove complexity from everyday workflows, helping employees stay secure without slowing them down. From auto-filling 2FA codes to streamlining access across your cloud environment, Uniqkey keeps security frictionless and productivity high. With real-time visibility across your entire infrastructure, IT teams gain complete control over access rights, employee activity, and security scores - empowering them to defend against threats and drive compliance with confidence proactively. Seamlessly integrated with Microsoft and other core systems, Uniqkey makes provisioning and offboarding fast, automated, and secure.

DbVisualizer is one of the world's most popular database editors. With almost 7 million downloads and Pro users in 150 countries worldwide, it won't disappoint you. Free and Pro versions are available. Developers, analysts, and DBAs use it to elevate their SQL experience with modern tools to visualize and manage their databases, schemas, objects, and table data, auto-generate, write, and optimize queries, and so much more. It connects to all popular databases, such as MySQL, PostgreSQL, SQL Server, Oracle, Cassandra, Snowflake, SQLite, BigQuery, and 30+ others, and runs on all popular OSes (Windows, macOS, and Linux). A powerful SQL editor with intelligent autocomplete, visual query builders, variables, and more. You can fully control window layouts, key bindings, UI theme, mark scripts, and database objects as favorites for quick access or even work outside of DbVisualizer. DbVisualizer is also built to meet rigorous security standards, all configurable within the product.

eBuyerAssist by Eyvo is a comprehensive, cloud-based eProcurement solution built to serve organizations of all sizes and industries. Fully modular and scalable, it simplifies and automates the entire procurement lifecycle—from requisition to fulfillment. The platform features advanced tools for: 1. Strategic sourcing 2. Supplier and contract management 3. Inventory and warehouse operations 4. Approval workflows and purchase orders 5. Budget control and cost accounting 6. Invoice matching and vendor credit checks 7. Risk analysis and compliance tracking eBuyerAssist centralizes procurement into a single, intuitive system—enhancing visibility, improving control, and driving efficiency across the organization. Whether your goal is cost reduction, improved compliance, or aligning procurement with broader strategic objectives, eBuyerAssist delivers faster, smarter results with measurable ROI.

Intradiem is the only workforce automation solution that delivers guaranteed results while improving both agent engagement and the customer experience. Our powerful technology acts as an automated manager for the contact center with rules triggered in real-time by actual center conditions. We power over 1.2 billion automated actions annually and have saved our customers over $160 million in the past 2 years.

Appsmith is an open-source low-code platform designed to help businesses rapidly build custom internal tools and applications. With a drag-and-drop interface and extensive integration capabilities, Appsmith simplifies the development of dashboards, admin panels, and CRUD applications. Developers can also customize functionality using JavaScript, while seamless integration with databases and APIs makes it highly versatile. It supports self-hosting and enterprise-grade security features such as role-based access controls, audit logging, and SOC 2 compliance, making it suitable for organizations of all sizes. Appsmith's AI-powered agent platform enables businesses to build custom conversational agents tailored to their specific needs. These agents can be embedded into various business workflows, enhancing support, sales, and customer success teams. By leveraging data-driven AI, the platform automates tasks and scales operations efficiently.

Auth0 takes a modern approach to Identity, providing secure access to any application, for any user. Safeguarding billions of login transactions each month, Auth0 delivers convenience, privacy, and security so customers can focus on innovation. Auth0 is part of Okta, The World’s Identity Company™. Auth0 lets you quickly integrate authentication and authorization for web, mobile, and legacy applications, with new Fine Grained Authorization (FGA) that goes beyond role-based access control. Authenticate users across all applications with a customized, secure, and standards-based single login. Universal Login connects users to a central authorization server. Credentials aren’t transferred across sources, which boosts security and protects against phishing and credential stuffing attacks. OAuth 2.0 recommends that only external user agents (like the browser) be used by native applications for authentication flows. Auth0’s Universal Login achieves this while enabling SSO.

Log360 is a one-stop solution for all your log management and network security challenges. This tightly-integrated solution combines the capabilities of ADAudit Plus, EventLog Analyzer, O365 Manager Plus, Exchange Reporter Plus, and Cloud Security Plus. With a versatile combination like this, you'll gain complete control over your network; you'll be able to audit Active Directory changes, network device logs, Microsoft Exchange Servers, Microsoft Exchange Online, Azure Active Directory, and your public cloud infrastructure all from a single console. Monitor and audit critical Active Directory changes in real time. Meet stringent requirements of regulatory mandates such as PCI DSS, FISMA, HIPAA, SOX, GLBA, GPG 13, and the GDPR by means of readily available reports. Receive exhaustive information in the form of audit reports on critical events in Azure Active Directory and Exchange Online.