Userlist vs. inSided Comparison


Userlist	inSided 5.0 out of 5 stars
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Userlist	inSided
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Userlist: About Behavior-Based Customer Messaging. Perfect for Your SaaS. Onboard and engage your SaaS users with targeted behavior-based campaigns. Choose the right channel — email or in-app messages — to deliver the right information when your users need it the most. Onboard your users with automated behavior-based campaigns. Deliver the right information at the right time. Trigger automated email campaigns based on what users do (or don’t do) in your product. Choose the right channel for each message: deliver via email or in-app messages. Segment your users based on their behavior. Send one-off broadcasts to make announcements and promote new features. Use built-in campaign templates, so that you never have to start from scratch. View your user profiles in a simple admin dashboard. Add filters or dive straight into user profiles one by one, where you can see all their events and properties.	inSided: About inSided is the leading Community Platform for scaling Customer Success and Support. Reduce your churn rate, deflect calls and tickets and build better products with our Community, Knowledge Base, and In-Product Support products.
Userlist: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	inSided: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Userlist: Audience Small to mid-sized SaaS businesses that want a behavior-based customer communications platform	inSided: Audience B2B software companies, Telecommunications, Consumer online services
Userlist: Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	inSided: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
Userlist: API Offers API Supported	inSided: API Offers API Not Supported
Userlist: Screenshots and Videos View more images or videos	inSided: Screenshots and Videos View more images or videos
Userlist: Pricing $99 per month Or $79 per month if billed annually Free Version Not Supported Free Trial Supported	inSided: Pricing $900 per month Free trial available Free Version Not Supported Free Trial Supported
Userlist: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	inSided: Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	inSided: Pros & Cons from Real Users Pros - Best of breed community platform - Ease of setup and support - Knowledge base and product ideation features - Proactive team, product constantly improves Cons No significant cons. Becomes valuable once you have a solid customer base.
Userlist: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	inSided: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Userlist: Company Information Userlist Founded: 2017 United States userlist.com	inSided: Company Information inSided Founded: 2010 Netherlands www.insided.com
Userlist: Alternatives SendOps 5.0 out of 5 stars	inSided: Alternatives Influitive 4.9 out of 5 stars
Userlist: Product Fruits 4.9 out of 5 stars	inSided: Discourse 5.0 out of 5 stars
Userlist: CrowdPower	inSided: Glynk
Userlist: Custify	inSided: ChurnZero
Userlist: Replenit View All	inSided: Ackee Ackee Digital Enterprises View All
Userlist: Categories Churn Prevention Supported Customer Communications Management Supported Customer Engagement Supported Customer Success Supported Digital Adoption Platforms Supported Failed Payment Recovery Supported Transactional Email Supported	inSided: Categories Churn Prevention Supported Community Supported Customer Engagement Supported Customer Service Supported Customer Success Supported Knowledge Management Supported
Userlist: Customer Engagement Features Analytics Supported Churn Management Supported Communication Management Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Not Supported Video Content Not Supported Customer Success Features Account Alerts Not Supported Account Management Supported Communication Management Supported Customer Engagement Supported Customer Lifecycle Management Supported Health Score Not Supported Onboarding Supported Revenue Management Not Supported Usage Tracking / Analytics Supported Win / Loss Analysis Not Supported Show More Features Customer Communications Management Features Batch Communications Supported Chat / Messaging Not Supported Content Management Supported Email Distribution Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Supported Personalization Supported Print Management Not Supported Template Management Supported Video Content Not Supported Digital Adoption Platforms Features Audience Segmentation Supported Content Creation Supported Contextual Guidance Supported Data Validation Not Supported In-App Training Supported Launch Management Not Supported Multi-Language Not Supported Self Service Tools Not Supported Surveys & Feedback Not Supported User Onboarding Supported Transactional Email Features A/B Testing Not Supported Contact Database Supported Dynamic Content Supported Email Monitoring Not Supported Mailing List Management Supported Reporting/Analytics Supported Spam Check Not Supported Template Management Not Supported	inSided: Customer Engagement Features Analytics Supported Churn Management Supported Communication Management Supported Community Management Supported Content Syndication Not Supported Feedback Collection Supported Gamification Supported Live Chat Not Supported Video Content Not Supported Customer Success Features Account Alerts Not Supported Account Management Not Supported Communication Management Supported Customer Engagement Supported Customer Lifecycle Management Supported Health Score Supported Onboarding Supported Revenue Management Not Supported Usage Tracking / Analytics Not Supported Win / Loss Analysis Not Supported Show More Features Community Features Content Management Supported Content Moderation Supported Discussions / Forums Supported Event Management Not Supported Group Management Supported Ideation / Crowdsourcing Supported Member Directory Supported Membership Management Supported Social Media Management Supported Website Management Supported White Label Not Supported Customer Service Features Alerts / Escalation Supported Appointment Management Not Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Supported Live Chat Not Supported Performance Metrics Supported Queue Management Not Supported Self Service Portal Supported Social Media Integration Not Supported Surveys & Feedback Supported Virtual Assistant Not Supported Workflow Management Supported Knowledge Management Features Artificial Intelligence (AI) Not Supported Cataloging / Categorization Supported Collaboration Supported Content Management Supported Decision Tree Supported Discussion Boards Supported Full Text Search Supported Knowledge Base Management Supported Self Service Portal Supported
Userlist: Integrations Stackreaction Supported Blotout Not Supported CanopyDeploy Not Supported Common Room Not Supported Easyflow Not Supported Findjoo Not Supported Freshdesk Not Supported HelpHub Not Supported Meltano Not Supported Miro Not Supported Mixpanel Not Supported Productboard Not Supported RudderStack Supported Salesforce Not Supported Salesforce Agentforce Service Not Supported Segment Supported Slack Not Supported Unleash Not Supported Zendesk Not Supported Show More Integrations View All 3 Integrations	inSided: Integrations Stackreaction Supported Blotout Supported CanopyDeploy Supported Common Room Supported Easyflow Supported Findjoo Supported Freshdesk Supported HelpHub Supported Meltano Supported Miro Supported Mixpanel Supported Productboard Supported RudderStack Not Supported Salesforce Supported Salesforce Agentforce Service Supported Segment Not Supported Slack Supported Unleash Supported Zendesk Supported Show More Integrations View All 19 Integrations
Userlist: Claim Userlist and update features and information Claim Userlist and update features and information	inSided: Claim inSided and update features and information Claim inSided and update features and information