UserVitals vs. eTrusted Comparison


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About Capture feedback in seconds, plan roadmaps, and share product updates,all within a user-friendly and affordable platform. A seamless feedback management process was created for high-growth teams. Create a unified feedback collection process for your entire team that ensures no customer insights slip between the cracks. Stories in UserVitals are collections of insights and feedback from different platforms. Gain a deeper understanding of your user needs, evaluate feature requests, and tailor your solutions accordingly. Improve alignment and transparency across your team with a road mapping tool that organizes, visualizes, and tracks a project's progress in real-time. Filter and group users and analyze cohort numbers. Inform your customers about new product changes made based on their feedback. Your team is making great product changes. Make sure your customers can see them. Introducing changelogs and custom widgets. Involve users in every step of your product improvement.	About Feel the pulse of your brand by capturing continuous feedback at any relevant touchpoint online or offline. Foster a customer-centric culture with actionable insights gained from feedback data. Shape the net reputation of your organization with active feedback management and marketable content. Transactional feedback is generated when you ask a person (i.e. customer, supplier, agent, etc.) for feedback after an interaction with your organization. Typically this will be at one or more touchpoints and can include: purchase order, claim entry, product delivery, check-out, a visit by a service technician, and many more. Each feedback is associated with somebody who really did interact with your organization, making feedback both valuable and authentic. The great benefit of transactional feedback is the ability to capture opinions when they change. Because the perception of your organization rarely changes without a reason, people are much more likely to change their opinion.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Teams and businesses seeking a solution to capture feedback, plan roadmaps, and share product updates	Audience Companies and organizations in need of a cloud-based transactional feedback platform
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $50 per month Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information UserVitals United States www.uservitalshq.com	Company Information eTrusted Germany enterprise.etrusted.com
Alternatives ProdCamp	Alternatives Zonka Feedback
Canny	Cloud4Feed
Sleekplan	CX Index
Frill	Productlane
FeedBear View All	Sleekplan View All
Categories Customer Feedback Supported Release Notes Management Supported	Categories Customer Feedback Supported

Integrations Asana Supported Crisp Supported Crisp Supported Discord Supported Gmail Supported Google Chrome Supported Headway Supported Help Scout Supported Intercom Supported Jira Supported Linear Supported Microsoft Edge Supported Mozilla Firefox Supported Productboard Supported Shortcut Supported Slack Supported Trello Supported Zapier Supported Show More Integrations View All 18 Integrations	Integrations Asana Not Supported Crisp Not Supported Crisp Not Supported Discord Not Supported Gmail Not Supported Google Chrome Not Supported Headway Not Supported Help Scout Not Supported Intercom Not Supported Jira Not Supported Linear Not Supported Microsoft Edge Not Supported Mozilla Firefox Not Supported Productboard Not Supported Shortcut Not Supported Slack Not Supported Trello Not Supported Zapier Not Supported Show More Integrations
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