Related Products
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About
Training Orchestra’s award-winning Training Management Software is a scheduling system to automate and optimize Instructor-Led (ILT) and Virtual Instructor-Led Training (vILT) operations: session scheduling, resource management, instructor collaboration, cost tracking, reporting and more! As a complement to your LMS, Training Orchestra replaces manual processes and spreadsheets to increase resource use, optimize session scheduling and gain control over your training investment for your employee, customer, partner or member training. "Train More with Less!"
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About
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes. By turning your workflows into a choose-your-own-adventure-type experience, you help your users reach the next best action and make the complex simple. And because its a no-code solution, business users can create, deploy, and manage their decision trees with little-to-no IT work.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Training solution for companies
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Audience
Call centers, insurance providers, health and medical organizations, and more.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$560 per month
Free Version
Free Trial
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Pricing
$25.00/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationTraining Orchestra
Founded: 2001
France
trainingorchestra.com
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Company InformationZingtree
Founded: 2014
United States
zingtree.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Training Features
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
5X
Freshdesk
Intercom
Microsoft 365
Microsoft Teams
Nectar Desk
Pandium
Salesforce
Watershed
WordPress
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Integrations
5X
Freshdesk
Intercom
Microsoft 365
Microsoft Teams
Nectar Desk
Pandium
Salesforce
Watershed
WordPress
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