TrackAware

TrackAware

Sensitel
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+

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About

TrackAware is a real-time shipment visibility and logistics tracking platform from Sensitel. It helps businesses monitor shipments, predict arrival times, detect delays, manage exceptions, track SLAs, and improve delivery performance. TrackAware supports GPS-based tracking, geofencing alerts, electronic proof of delivery, predictive ETAs, dashboards, and operational reporting. The platform gives logistics and supply chain teams a centralized view of shipment status and helps them respond faster when deliveries are at risk.

About

Provide an outstanding post-purchase experience to customers through shipment tracking, notifications, and more. Generate 20-30X ROI, build brand loyalty and improve LTV by 100%, increase customer satisfaction and reduce WISMO support calls by up to 90% ✅ Generate 20-30x ROI with unlimited marketing possibilities Upload marketing messages, break your customers into segments, and show different marketing assets to different customer segments at different times. ✅ Logistics visibility Real-time view on all your post-sale logistics. Shipment progress and delivery accuracy reports. ✅ Behavioral analytics Customer engagement reports provide actionable insights to drive marketing decisions. ✅ Branding Fully customizable and personalized branded tracking experience that drives loyalty and sales and lowers support costs - all through your brand’s voice. ✅ Notify Keep your customers, departments, systems, and tools in the know with unlimited notifications.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Manufacturers, logistics providers, distributors, retailers, and enterprise supply chain teams managing transportation, shipments, and delivery operations.

Audience

Ecommerce retailers who need post-purchase personalized marketing solutions to reduce costs, increase revenue and brand loyalty

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$30/user/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The responsiveness from the WISMO team was one of our best vendor relationships that I had, they were always quick to help.
  • Ease of onboarding, outstanding customer support, unlimited customizations, marketing assets, cost effectiveness.

Cons

  • I think the UI of the platform was slightly outdated, but I enjoyed the familiarity of it.
  • There is nothing left to be desired that we haven't asked for and isn't already being developed.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Sensitel
Founded: 2017
United States
sensitel.com

Company Information

WISMOlabs
Founded: 2018
United States
wismolabs.com

Alternatives

Alternatives

Vizion API

Vizion API

Vizion

Categories

Categories

Shipment Tracking Features

Alerts/Notifications
Delivery Estimate
For eCommerce
For Freight
Status Tracking
Website Integration

Integrations

BigCommerce
Foursixty
Klaviyo
Magento
Salesforce
Shopify
Shopify Plus
WooCommerce

Integrations

BigCommerce
Foursixty
Klaviyo
Magento
Salesforce
Shopify
Shopify Plus
WooCommerce
Claim TrackAware and update features and information
Claim TrackAware and update features and information
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Claim WISMOlabs and update features and information