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About

Supporting the creation of prosperous stores reservation / customer ledger service. Just make a reservation and it will be in the reservation ledger as it is. No posting is required. Improve hospitality with a customer ledger that is automatically created from reservation information. It is even more prosperous by aggregating and analyzing the accumulated reservation information. Create a free web reservation page and accept reservations at any time. Toreta's web reservation is linked with various gourmet sites and IT services. Since reservations from customers are automatically and accurately entered in Treta, the trouble of posting and reservation mistakes are reduced. In addition, online reservations will evolve one step further, such as knowing the reservation results of each service. The number of gourmet sites that can be linked is scheduled to increase one after another.

About

Yelp Guest Manager is a comprehensive platform designed to streamline operations for restaurants and hospitality businesses, enhancing the guest experience from reservation to table. Combining advanced waitlist management, online booking, and communication tools, it allows businesses to efficiently manage guest flow and reduce wait times. With features like real-time table availability updates, customizable reservation settings, and automated reminders, it helps optimize seating arrangements and minimize no-shows. Yelp Guest Manager also integrates with Yelp’s vast user base, enabling businesses to attract more customers through seamless online reservations. By improving operational efficiency and providing insights into guest preferences and feedback, it empowers businesses to deliver exceptional service and build lasting customer relationships.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Reservation Management platform for Restaurants

Audience

Restaurants

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$129 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 2.8 / 5
ease 4.2 / 5
features 3.4 / 5
design 2.8 / 5
support 2.8 / 5

Pros & Cons from Real Users

Pros

  • Was easy to use. They confirmed by email and text.
  • The service was easy to use. I was able to pick the date and time of the reservation without any difficulty.
  • I love using the Yelp Reservations and mainly use it when I am reserving a time to go to a restaurant. It is very easy to use and I love that once you make the reservation on Yelp it adds it to my calendar on my phone and sends me an email and text reminder.
  • If provided the option from the business and then also used executed by the establishment this can be a good resource for customers.
  • - Yelp has its presence on both the desktop and the laptop, this makes it very easy for restaurant owners to enable individual people with a centralized communication system whether they are inside, outside or around the restaurant. It also makes handling delivery teams much easier.

Cons

  • I got a confirmation email a week before my reservation and again a text with a confirmation the day before. Then at 6:49 pm the day before mother's day with family driving 2 hours to get here I get a text canceling my reservation. I called the restaurant and they were kind enough to book me for the same time on mother's day as the reservationI made over a week ago. I'll never use this service again.
  • The service is not reliable. Yelp allowed me to reserve a table at The Drunken Fish in St. Louis on a date when the restaurant was scheduled to be closed.
  • Even though it is easy to use, it definitely isn't pretty on the eyes. The design could use some update. It looks like early 2000s when you go to the webpage.
  • Isn't utilized by all restaurants, making it not as reliable.
  • - Not a major con but it would be nicer if yelp could send out a conformation message once the restaurant has accepted the reservation request.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Toreta
Founded: 2013
Japan
toreta.in/

Company Information

Yelp
Founded: 2004
United States
restaurants.yelp.com/products/yelp-guest-manager/

Alternatives

ReservX

ReservX

AUXWEG GmbH

Alternatives

Resy OS

Resy OS

Resy Network
Crunchtime Host

Crunchtime Host

QSR Automations

Categories

Categories

Restaurant Reservations Features

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Restaurant Management Features

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Integrations

Facebook
Google
Google Maps
Instagram
Olo
Sitejet
TikTok
Yelp
Yelp Host

Integrations

Facebook
Google
Google Maps
Instagram
Olo
Sitejet
TikTok
Yelp
Yelp Host
Claim Toreta and update features and information
Claim Toreta and update features and information
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Claim Yelp Guest Manager and update features and information