Tookan

Tookan

JungleWorks
+
+

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About

Tookan is a SaaS based software which empowers businesses with Delivery Management and Route Optimization Services. Businesses can improve the operational efficiency of their delivery services with end-to-end route planning, rider allocation, automated dispatch and real-time tracking. Business interfaces powered by Tookan: 1. Central Dashboard: Manage your orders and track on-field personnel from a central dashboard. Powerful geo analytics also enable businesses to improve workforce productivity. 2. Customer app: Provide customers real time tracking of their orders with the delivery riders live location to create transparency and build trust. 3. Delivery app: Allow your riders to find the shortest possible route for delivery with Tookan to save time and money. Provide a clear structure on the tasks/orders to be completed. 4. Manager app: Manage all orders and delivery agents from a single app. Generate advanced analytic reports of orders placed by customers.

About

The global leader in parcel delivery management and shipment. This enables our customers to deliver a better customer experience, improve customer satisfaction, provide a full range of delivery options, create new revenue opportunities, and develop sustainable delivery options. This empowers them to achieve scalable and strategic growth. By helping improve customer loyalty and the customer experience. Automate the entire delivery management process to ship anywhere. We are a strategic growth partner for e-commerce, retail and industrial customers. We invest in the tools that drive growth, that enable businesses to build capacity, manage sales peaks, and scale as they grow. An omnichannel experience, including e-commerce, buy in store, deliver, and click and collect. Creating a seamless, one-click buying and delivery process.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

On-demand delivery services, Delivery businesses

Audience

Shipping agencies and carriers looking for a software solution to manage their shipping operations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39 / Month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.5 / 5
design 4.5 / 5
support 4.6 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I really enjoy using the Tookan platform because it is fully customizable and it is able to be to be white-labeled.
  • Tookan excels in streamlining delivery operations with its comprehensive suite of features. The platform offers robust route optimization, real-time tracking, and seamless integration with various systems, significantly enhancing operational efficiency. The interface is intuitive, making it accessible for all tech levels. Additionally, customer support is responsive and helpful, providing timely assistance.
  • It is very easy and intuitive to use for the app user. Easy to configure for the administrator, you can create your customized forms, allows you to modify everything you see inside the agent app, from the information you enter, photos, signatures, videos, images, among many others. Excellent monitoring. Includes a very good real time analysis dashboard. Allows you to download all the information in a very easy way to go further in analyzing results and creating new strategies.
  • This app is amazing and is easy to use, I like the design and all the information is easy to find. Never have major issue with it.
  • It is easy to use, has very useful location and tracking plugins, accessible on cell phones and computers.

Cons

  • Time capture features doesn’t meet my current needs.
  • None. The platform meets its expectations, offering comprehensive tools and support without significant drawbacks.
  • For us we have had a great experience so far, we hope to continue in this way.
  • Some time if there is a unit number at the front it will bring me to a different location
  • After a certain number of months the information cannot be extracted from the tickets.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

JungleWorks
Founded: 2011
United States
jungleworks.com/tookan/

Company Information

nShift
Founded: 2021
United Kingdom
nshift.com

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Categories

Courier Supported
Fleet Management Supported
Food Delivery Supported
Last Mile Delivery Supported
Logistics Supported
Mobility Supported
Route Planning Supported

Categories

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Not Supported
Customer Management Supported
Dispatch Management Not Supported
Driver Management Supported
Fleet / Equipment Management Supported
Load Management Not Supported
Order Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Not Supported

Courier Features

Barcode Support Supported
Billing & Invoicing Supported
Compensation Management Not Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Not Supported
Label Printing Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Not Supported
Inspection Management Not Supported
Inventory Management Not Supported
Maintenance Management Not Supported
Mileage Tracking Not Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Not Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Not Supported
Online Ordering Not Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Not Supported
Supports Loyalty Program Not Supported

Logistics Features

3PL Supported
Barcoding / RFID Supported
Container Tracking Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Supported
Inventory Management Supported
Order Management Supported
Purchasing Not Supported
Scheduling Supported
Shipping Management Not Supported
Transportation Management Supported

Mobility Features

App Management Supported
Barcode Scanning Supported
Compliance Management Not Supported
Content Management Not Supported
Data Collection Supported
Data Management Not Supported
File Management Not Supported
Forms Automation Supported
Mobile Messaging Not Supported
Remote Access Not Supported
Remote Systems Monitoring Not Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Not Supported
Customer Database Supported
Emergency Dispatch Not Supported
Fuel Management Not Supported
Mileage Tracking Not Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Workforce Management Features

Budgeting & Forecasting Supported
Contractor Management Supported
Employee Lifecycle Management Not Supported
Labor Projection Supported
Performance Appraisal Supported
Recruiting Management Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Supported

Integrations

Magento Supported
Shopify Supported
WooCommerce Supported
Agile CRM Supported
Brightpearl Not Supported
Claimlane Not Supported
DynamicsPrint Not Supported
Exotel Supported
Flipdish Supported
GloriaFood Supported
Linnworks Not Supported
Oracle Cloud Infrastructure Not Supported
Petpooja Supported
Pinnacle Cart Supported
Pipedrive Supported
QuickBooks Online Supported
Restolabs Supported
Revel Systems Supported
Square POS Supported
SuiteMaster Supported

Integrations

Magento Supported
Shopify Supported
WooCommerce Supported
Agile CRM Not Supported
Brightpearl Supported
Claimlane Supported
DynamicsPrint Supported
Exotel Not Supported
Flipdish Not Supported
GloriaFood Not Supported
Linnworks Supported
Oracle Cloud Infrastructure Supported
Petpooja Not Supported
Pinnacle Cart Not Supported
Pipedrive Not Supported
QuickBooks Online Not Supported
Restolabs Not Supported
Revel Systems Not Supported
Square POS Not Supported
SuiteMaster Not Supported
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