Ziji (咨记)

Ziji (咨记)

Boye Technology (Shanghai) Co., Ltd.
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About

Tmall, operated by Alibaba Group, is China's leading business-to-consumer ecommerce platform, offering a curated marketplace for both domestic and international brands to sell directly to Chinese consumers. Launched in 2008 as a spin-off from Taobao, Tmall differentiates itself by focusing on brand-name goods, ensuring product authenticity and quality. It hosts over 70,000 brands and serves more than 180 million buyers, accounting for a significant share of China's B2C online retail market. Tmall provides various store formats, including flagship stores for brand owners, authorized stores for licensed retailers, and specialty stores for multi-brand offerings. To enhance the shopping experience, Tmall integrates features like Alipay for secure transactions and AliWangWang for real-time buyer-seller communication.

About

Ziji is practice management software for independent Chinese-speaking psychological counselors and small practices in mainland China and overseas. It provides appointment scheduling, client records, session notes, and AI-assisted transcription and note drafting. Counselors review AI-generated content, and risk-related prompts require confirmation. Client names are pseudonymized before AI processing, and data is not used for model training. The online service stores data in mainland China and supports data export and deletion. A WeChat mini program provides mobile access to schedules, client records, notifications, and appointments. Ziji’s interface is in Simplified Chinese; its browser tools help counselors organize appointments and client information, document sessions, and manage counseling work.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Domestic and international brands wanting a solution to reach Chinese consumers through a trusted, high-traffic ecommerce platform

Audience

Independent counselors and small counseling practices who work in Chinese.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • As a counselor who practiced in the U.S. for many years, I'm really glad there's finally a counseling practice management system this good in China. I use it day to day for scheduling, session notes, and client records, and occasionally use its AI features, which have been genuinely helpful. The founding team comes from the National University of Singapore, they're very professional and respond quickly.

Cons

  • The onboarding demo video and setup flow are a bit long. Also, Ziji doesn't yet support many custom interface options, which I hope will be added.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Tmall
Founded: 2008
China
www.tmall.com

Company Information

Boye Technology (Shanghai) Co., Ltd.
China
getziji.com/en/

Alternatives

Alternatives

ReliaTrax

ReliaTrax

Canyon City Solutions
Alibaba Mail

Alibaba Mail

Alibaba Cloud

Categories

B2C Marketplaces Supported

Categories

Therapy Supported

Integrations

Alibaba.com Supported

Integrations

Alibaba.com Not Supported
Claim Tmall and update features and information
Claim Tmall and update features and information
Claim Ziji (咨记) and update features and information
Claim Ziji (咨记) and update features and information