Titan vs. TrueDialog Comparison


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About Build the forms, portals, documents, eSignatures, surveys, and workflows your business needs while keeping Salesforce at the center of it all. Titan brings these experiences into a single Salesforce-first platform, with data connected to Salesforce in real time rather than creating another place for it to live. Give customers, partners, and employees secure ways to interact with Salesforce. Collect and update information through dynamic forms, build branded portals, generate documents from Salesforce data, collect signatures, run surveys, and automate complex business processes. For forms and portals, Titan AI Studio gets you to a strong first version faster. Describe what you need in plain language and Titan creates the structure, fields, styling, and Salesforce mapping. Then refine the details in the visual builder. Titan AI understands your Salesforce data model, including objects, fields, and relationships, without accessing sensitive Salesforce record data. You get AI-assisted speed while staying in control of what gets built and how it works. Experience Studio and Document Studio bring these capabilities together, giving Salesforce teams one platform to build and manage customer-facing experiences, documents, and business processes.		About TrueDialog is an enterprise-grade SMS texting platform built for businesses and higher education institutions. TrueDialog is a plug and play business texting solution that comes with dozens of pre-built tools as well as a robust SMS texting API. Its applications include SMS marketing, SMS customer service, emergency alerts, and two-way texting.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Organizations in any industry that run on Salesforce and need forms automation, document generation, eSignatures, web portals, surveys, CLM, and workflow management.		Audience Businesses, contact centers, and higher education
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $150 per month Document Studio Starter - Basic doc generation & eSign from $150/month Growth - Smart docs & eSign with advanced permissions from $350/month Experience Studio Starter - Basic forms and landing pages from $250/month Growth - Web apps from $450/month Free Version Supported Free Trial Supported		Pricing $79.00/month Pay as you go - no monthly fee Small business - $99 per month Business pro - $375 per month Enterprise - $899 per month Custom Enterprise - $2499 per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 4.8 / 5 ease 5.0 / 5 features 4.6 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros Form Titan is easy to use because it provides complete training about the product. It provides training in the form of documentation, webinars, in person and videos. We attend the training and use the product without any difficulty. I mostly love the Microsoft OneDrive integration features, which allows me to access, share and collaborate on files with our team. I love this product because it helps to manage our workflow effectively. Using this single product, we can handle many tasks efficiently. From document generation to surveys, all the workflows can be managed easily. I love this app because due excellent interface, easy to use. it allows me to quickly create custom docs, forms, apps, e-signatures, and surveys and i can integrate with seamlessly with Salesforce. Form Titan requires no coding experience to integrate and use. Anyone can use it with a small amount of training. we are extremely happy on it. Titan provides round-the-clock online support, so we don’t have to worry much. We can easily communicate and get a quick solution. This product is very much easy to use and excellently interface — a friendly support team to help you. This product is amazing and consistently evolves over time. Its user-friendly interface effortlessly navigates through a complex data model, proving invaluable in addressing our most intricate business requirements. The product is awesome and constantly evolving. Easy to use with complex data model, It helped us to solve very complex business needs. It has everything I need and more. I mostly love the word add-in option, it allows me to build the template VIA Microsoft Word and keep the formatting we are used to.		Pros & Cons from Real Users Pros As an Engineer in MNC, contacting other MNC for work purposes needs a different kind of attention and helping features from normal SMS. TrueDialog helps a lot in managing company-wise Contacts and documents. A professional messaging app. It is easy to set up, use and manage the application including giving out replies and responses to each text. You can easily keep in touch with customers and other users. * The user interface is easy to understand and helps with using most of the features to their fullest. Their live training session helped me get up and running quickly. Great product and service overall. * I Really like the ability to schedule messages and personalize them for each customer at a mass scale. * Affordable pricing, great support team. It offers a smart SMS sending feature to send mass SMS very easily. Enabling this tool with business is very easy. Integrated with CRM tools. The Mobile version also supported. Excellent pricing Portal UI is easy to use and is deep in functionality API availability Terrific customer service Cons There is no such con of the TrueDialog but they should move their price to a more reasonable section. It is gonna be a waste of time, energy and resources If the sms is sent to users who do not give importance to text messages. * No big drawbacks as compared to other services with same features. It worked great for me. Nothing to share about cons. Provisioning shortcodes can be slow due to carrier approvals
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Titan Founded: 2016 Israel titandxp.com		Company Information TrueDialog Founded: 2011 United States truedialog.com
Alternatives EasySend		Alternatives Podium
Jotform		Textellent
Titan Sign Titan		TXT180
Titan Forms Titan		Text Request
Titan Document Generation Titan View All		EZ Texting View All
Categories App Makers Supported Contract Lifecycle Management (CLM) Supported Contract Management Supported Customer Experience Supported Customer Feedback Supported Data Collection Supported Data Entry Supported Digital Experience Platforms (DXP) Supported Digital Signature Supported Document Generation Supported Donation Management Supported Drag and Drop App Builders Supported eCommerce Supported Forms Automation Supported Government Supported Healthcare Supported Higher Education Supported HIPAA Compliance Supported No-Code Development Supported Nonprofit Supported Online Form Builders Supported PDF Supported Process Documentation Supported Registration Supported Survey Supported Website Builder Supported Workflow Management Supported		Categories Alumni Management Supported Business Text Messaging Supported Customer Service Supported Higher Education Supported Mobile Marketing Supported Registration Supported SMS Marketing Supported
Higher Education Features Admissions Management Supported Alumni Management Supported Assessment Management Supported Curriculum Management Supported Faculty / Staff Management Supported Financial Aid Management Supported Fundraising Management Supported Housing Management Supported Scheduling Supported Student Information / Records Supported Student Portal Supported Registration Features Activity Registration Supported Attendance Management Supported Badge Management Supported Calendar Management Supported Class Registration Supported Contact Management Supported Event Registration Supported Form Builder Supported Group Registration Supported Marketing Management Supported Online Registration Supported Onsite Registration Supported Payment Processing Supported Refund Automation Supported Self Check-In Supported Surveys & Feedback Supported Show More Features App Makers Features Collaboration Tools Supported Compatibility Testing Supported Deployment Management Supported Drag & Drop Supported For eCommerce Supported Forms Creation Supported Iteration Management Supported Mobile Apps Supported No-Code Supported Pre-Built Templates Supported Visual Modeling Not Supported Web Apps Supported Workflow Management Supported Contract Management Features Buy Side (Suppliers) Supported Completion Tracking Supported Compliance Tracking Supported Contract Lifecycle Management Supported Electronic Signature Supported Full Text Search Supported Government Contracts Not Supported Pre-built Templates Supported Sell Side (Customers) Not Supported Specialty Contracts Supported Version Control Supported Workflow Management Supported Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Not Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Customer Feedback Features Alerts / Notifications Supported Behavior Analytics Supported Bug Reports Supported Community Feedback Tools Supported Live Chat Supported Negative Feedback Management Supported Net Promoter Score (NPS) Supported Screenshot / Screen Capture Supported Surveys Supported User Testing Tools Supported Video Feedback Supported Visual Feedback Tools Supported Voice of the Customer (VoC) Supported Website Feedback Supported Data Entry Features Abbreviation Detection Not Supported Data Capture and Transfer Supported Data Cleansing Supported Data Entry Verification Supported Data Search Flexibility Supported Duplicate Detection Supported Flexible Search Supported Image Entry Supported Library Conversion Supported Mis-Keyed Variation Detection Not Supported Phonetic Variation Detection Supported Digital Experience Platforms (DXP) Features Alerts / Notifications Supported Auto-Tagging Supported Blogs Supported Calendar Supported Content Modeling Not Supported Digital Asset Management Supported File Sharing Supported Form Builder Supported Forums / Message Boards Supported Headless CMS Not Supported Knowledge Base Supported Performance Monitoring Supported Personalization / Segmentation Supported Reporting / Analytics Supported Surveys / Polls Supported Templates Supported User Management / Permissions Supported Version Control Supported Wiki Not Supported Workflow Management Supported Digital Signature Features Audit Trail Supported Authentication Supported Auto Reminders Supported Customizable Templates Supported Document Analytics Supported Mobile Signature Supported Multi-Party Signing Supported Progress Tracking Supported Task Progress Tracking Not Supported Document Generation Features Batch Processing Supported Collaboration Supported Digital Signature Supported Interaction Tracking Supported Multiple Output Formats Supported Templates Supported Donation Management Features Campaign Management Supported Donation Tracking Supported Donor Database Supported Event Management Supported Gift Management Supported Grant Management Supported In-Kind Donations Supported Matching Donations Supported Mobile Donations Supported Online Donations Supported Pledge Management Supported Receipts / Statements Supported Recurring Donations Supported Volunteer Management Supported Forms Automation Features Approval Process Control Supported Archiving & Retention Supported Collaboration Supported Document Indexing Not Supported Drag & Drop Supported Full Text Search Supported Remote Document Access Supported Rules-Based Workflow Supported Text Editing Supported Version Control Supported Government Features Budgeting & Forecasting Supported Code Enforcement Not Supported Compliance Management Supported Fixed Asset Management Not Supported Inventory Management Supported License Issuance Supported Permit Issuance Supported Purchasing & Receiving Supported Self Service Portal Supported Taxation & Assessment Supported Utility Billing Supported Work Order Management Not Supported HIPAA Compliance Features Access Control / Permissions Supported Audit Management Supported Compliance Reporting Supported Data Security Supported Documentation Management Supported For Healthcare Supported Incident Management Supported Policy Training Not Supported Remediation Management Supported Risk Management Supported Vendor Management Supported No-Code Development Features AI-Assisted Development Supported Business Process Automation Supported Collaborative Development Supported Data Aggregation and Publishing Supported Deployment Management Supported Drag & Drop Supported Integrations Management Supported Iteration Management Supported Performance Monitoring Supported Requirements Management Supported Templates Supported Visual Modeling Supported Web / Mobile App Development Supported Workflow Management Supported Nonprofit Features Accounting Supported Committee Management Supported Donor Management Supported Dues Management Supported Event Management Supported Fundraising Management Supported Member Database Supported Membership Management Supported Social Media Management Supported Volunteer Management Supported Online Form Builders Features Artificial Intelligence Supported Assign Roles / Permissions Supported Collaboration Tools Supported Conversational Forms Supported Data Tables Supported Drag & Drop / No Code Supported Export to PDF Supported HIPAA Compliant Supported Import Existing Forms Supported Mobile Forms Supported Offline Forms Supported Pre-made Templates Supported Quizzes / Questionnaires Supported Reporting / Data Visualization Supported Signup Forms Supported Surveys Supported PDF Features Annotations Supported Convert to PDF Supported Digital Signature Supported Encryption Supported Merge / Append Supported PDF Reader Supported Watermarking Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Supported Paper Survey Not Supported Question Branching Supported Question Library Supported Site Intercept Survey Not Supported Skip Logic Supported Supports Audio / Images / Video Supported Website Builder Features Auto Update Supported Content Import / Export Supported Drag & Drop Supported Invoices Supported Landing Pages / Web Forms Supported Newsletter Management Supported Online Booking Supported Online Store Builder Supported Pre-built Templates Supported Real Time Editing Supported SEO Supported Survey Builder Supported White Label Not Supported Workflow Management Features Access Controls/Permissions Supported Approval Process Control Supported Business Process Automation Supported Calendar Management Supported Compliance Tracking Supported Configurable Workflow Supported Customizable Dashboard Supported Document Management Supported Forms Management Supported Graphical Workflow Editor Supported Mobile Access Supported No-Code Supported Task Management Supported Third Party Integrations Supported Workflow Configuration Supported		Higher Education Features Admissions Management Supported Alumni Management Supported Assessment Management Not Supported Curriculum Management Not Supported Faculty / Staff Management Not Supported Financial Aid Management Supported Fundraising Management Supported Housing Management Not Supported Scheduling Supported Student Information / Records Not Supported Student Portal Not Supported Registration Features Activity Registration Supported Attendance Management Not Supported Badge Management Not Supported Calendar Management Not Supported Class Registration Supported Contact Management Not Supported Event Registration Supported Form Builder Not Supported Group Registration Supported Marketing Management Supported Online Registration Supported Onsite Registration Not Supported Payment Processing Not Supported Refund Automation Not Supported Self Check-In Not Supported Surveys & Feedback Supported Show More Features Alumni Management Features Event Management Supported Fundraising Management Supported Jobs Board Supported Mailing List Management Supported Member Accounts Supported Member Communities Supported Member Directory Supported Member Portal Not Supported Membership Management Supported Website Management Not Supported Customer Service Features Alerts / Escalation Supported Appointment Management Supported Call Center Management Supported Email Management Not Supported Knowledge Base Not Supported Live Chat Supported Performance Metrics Supported Queue Management Supported Self Service Portal Supported Social Media Integration Not Supported Surveys & Feedback Supported Virtual Assistant Not Supported Workflow Management Not Supported Mobile Marketing Features Channel Attribution Supported Contextual Targeting Supported Coupons Not Supported Email Marketing Not Supported Engagement Monitoring Supported In-App Marketing Not Supported Location-Based Marketing Not Supported Push Notifications Supported Text Messaging Supported Text-to-Win Not Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported
Integrations Salesforce Supported Adobe Acrobat Sign Supported Adobe Analytics Supported AdvancedBOL for SAP Logistics Supported Amp Impact Supported Constant Contact Supported Eloqua Not Supported Gemini Testing Supported GlobalSign Supported Google Drive Supported IBM Managed Services for SAP Applications Supported Mailchimp Supported NMI Gateway Supported Nexus Not Supported Salesforce Experience Cloud Supported Twilio Supported WordPress Supported Zapier Supported Zapier Canvas Supported Show More Integrations View All 62 Integrations		Integrations Salesforce Supported Adobe Acrobat Sign Not Supported Adobe Analytics Not Supported AdvancedBOL for SAP Logistics Not Supported Amp Impact Not Supported Constant Contact Not Supported Eloqua Supported Gemini Testing Not Supported GlobalSign Not Supported Google Drive Not Supported IBM Managed Services for SAP Applications Not Supported Mailchimp Not Supported NMI Gateway Not Supported Nexus Supported Salesforce Experience Cloud Not Supported Twilio Not Supported WordPress Not Supported Zapier Not Supported Zapier Canvas Not Supported Show More Integrations View All 11 Integrations
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