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About

TicketSearch is a complete event ticketing, box office management, CRM, and fundraising solution providing organizations of any size the tools and support to sell tickets, registrations, workshops, and merchandise, as well as accept donations and manage customer relations. TicketSearch offers two levels of service, the standard edition, with features for every organization, and the enterprise solution, which provides additional services such as marketing, phone sales, and additional support services. From loading events to managing ticket inventory and providing daily revenue reports, TicketSearch can customize a box office solution for your team. Virtual phone sales, ticket distribution, and patron package mailing services are available. A dedicated sales and support representative will be assigned to your account to ensure TicketSearch integrates seamlessly with your team.

About

Everything you need to sell event tickets, engage your customers and manage your ticketing operations. A fully integrated suite of event ticketing solutions that helps you deliver better experiences for your ticket buyers and drive box office results. Make the ticket buying experience as smooth as possible for your customers with a speedy checkout process that boosts sales with product recommendations and looks great on all devices. Streamline your ticketing operations and keep your teams focused by spending less time getting more things done. Save time on repetitive tasks with powerful bulk-editing actions and empower your teams with dedicated dashboards with key information and the tools they need. Make smart decisions based on your event ticketing data with easy-to-use customizable reporting tools. Identify trends, pinpoint problem areas, and make data-driven decisions based on projected ticket sales.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Companies looking for a powerful ticketing and event management platform

Audience

Event planners searching for a platform to sell event tickets online

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Pricing varies by region. Reach out to our sales team to explore standard and enterprise solutions.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I'm a volunteer event manager for a non-profit organization. We partnered with TicketSearch to take registrations for our events. It collects all the information we need and more. We're able to ask for t-shirt size, meal requests, and other information to build a donor profile. I also like that I can automate post-event surveys, which makes my life easier.
  • We bought into TicketSearch because of the marketing integrations. We were easily able to connect our existing MailChimp account, to streamline communications. Through the system, we've set up automatic reminder emails and a post-event survey, which provide valuable metrics to enhance the customer journey. And, it saves me time, because I can setup all of the reminders when I setup the event instead of scrambling to get communications out later.

Cons

  • It took me a little while to figure out all of the bells and whistles. But, the support team is really fantastic. Every time that I called or emailed with a question, they responded right away.
  • The system is so powerful, that it takes a little time to learn how to maximize all the bells and whistles. Make sure you set aside some time to really explore the connections, so you can get the most from the TicketSearch platform.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

TicketSearch
Founded: 2020
United States
ticketsearch.com

Company Information

Tixly
Founded: 2014
Iceland
tixly.com

Alternatives

Alternatives

Categories

Box Office Supported
CRM Supported
Event Booking Supported
Event Management Supported
Ticketing Supported
Venue Management Supported

Categories

Box Office Supported
Event Management Supported
Ticketing Supported

Event Management Features

Attendee Management Supported
Badge Management Supported
Conferences / Conventions Supported
Exhibit / Vendor Management Supported
Gamification Not Supported
Room Block Management Not Supported
Social Media Promotion Supported
Sponsorship Management Not Supported
Surveys & Feedback Supported
Ticketing Supported
Volunteer Management Not Supported
Weddings / Parties Not Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Supported
General Admission Supported
Kiosk Ticketing Not Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Supported
Reserved Seating Supported
Season Tickets Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Not Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Not Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Event Booking Features

Attendee Management Supported
Confirmation/Reminders Supported
Discount/Coupon Management Supported
Event Calendar Supported
Marketing Management Supported
Online Payments Supported
Online Registration Supported
Social Media Promotion Supported
Wait List Management Supported
Website Management Supported

Venue Management Features

Attendee Management Supported
Billing & Invoicing Not Supported
Contract Management Not Supported
Customer Management Supported
Event Management Supported
Food & Beverage Management Supported
Multi-Facility Supported
Reservations Management Not Supported
Resource Booking Not Supported
Sales Management Supported
Staff Management Not Supported

Integrations

Facebook Supported
Google Analytics Supported
Artifax Supported
Authorize.Net Supported
Cybersource Supported
Google Tag Manager Supported
Mailchimp Supported
Stripe Supported
Tableau Supported
Xero Supported

Integrations

Facebook Supported
Google Analytics Supported
Artifax Not Supported
Authorize.Net Not Supported
Cybersource Not Supported
Google Tag Manager Not Supported
Mailchimp Not Supported
Stripe Not Supported
Tableau Not Supported
Xero Not Supported
Claim TicketSearch and update features and information
Claim TicketSearch and update features and information
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Claim Tixly and update features and information