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About

TicketSearch is a complete event ticketing, box office management, CRM, and fundraising solution providing organizations of any size the tools and support to sell tickets, registrations, workshops, and merchandise, as well as accept donations and manage customer relations. TicketSearch offers two levels of service, the standard edition, with features for every organization, and the enterprise solution, which provides additional services such as marketing, phone sales, and additional support services. From loading events to managing ticket inventory and providing daily revenue reports, TicketSearch can customize a box office solution for your team. Virtual phone sales, ticket distribution, and patron package mailing services are available. A dedicated sales and support representative will be assigned to your account to ensure TicketSearch integrates seamlessly with your team.

About

Promote, sell, and manage any event in any venue with TicketSource, the free event ticketing platform. TicketSource makes it easy for organizers of all sizes to sell tickets or manage bookings by offering a slew of tools in one easy to use platform. TicketSource not only covers ticketing, but also event promotions, management, ticket printing, ticket scanning, and reporting. Plus, TicketSource is free to use for free events.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a powerful ticketing and event management platform

Audience

Organizers of any size--including schools, colleges, clubs, festivals, theaters, arenas, charities or churches--or type of event, in any size or shape of venue.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Pricing varies by region. Reach out to our sales team to explore standard and enterprise solutions.
Free Version Supported
Free Trial Supported

Pricing

Free
Free box office solution
Free ticketing for free events
Low customer fees for paid event:
7% + VAT per paid booking*
including all credit/debit card processing costs
*minimum booking fee £0.25 + VAT per paid booking
or
4.5% + VAT per paid booking
when connecting your own Stripe account
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I'm a volunteer event manager for a non-profit organization. We partnered with TicketSearch to take registrations for our events. It collects all the information we need and more. We're able to ask for t-shirt size, meal requests, and other information to build a donor profile. I also like that I can automate post-event surveys, which makes my life easier.
  • We bought into TicketSearch because of the marketing integrations. We were easily able to connect our existing MailChimp account, to streamline communications. Through the system, we've set up automatic reminder emails and a post-event survey, which provide valuable metrics to enhance the customer journey. And, it saves me time, because I can setup all of the reminders when I setup the event instead of scrambling to get communications out later.

Cons

  • It took me a little while to figure out all of the bells and whistles. But, the support team is really fantastic. Every time that I called or emailed with a question, they responded right away.
  • The system is so powerful, that it takes a little time to learn how to maximize all the bells and whistles. Make sure you set aside some time to really explore the connections, so you can get the most from the TicketSearch platform.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

TicketSearch
Founded: 2020
United States
ticketsearch.com

Company Information

TicketSource
Founded: 2004
United Kingdom
www.ticketsource.co.uk

Alternatives

Alternatives

Categories

Box Office Supported
CRM Supported
Event Booking Supported
Event Management Supported
Ticketing Supported
Venue Management Supported

Categories

Box Office Supported
Event Check In Supported
Registration Supported
Ticketing Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Supported
General Admission Supported
Kiosk Ticketing Not Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Supported
Reserved Seating Supported
Season Tickets Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Not Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Not Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Event Booking Features

Attendee Management Supported
Confirmation/Reminders Supported
Discount/Coupon Management Supported
Event Calendar Supported
Marketing Management Supported
Online Payments Supported
Online Registration Supported
Social Media Promotion Supported
Wait List Management Supported
Website Management Supported

Event Management Features

Attendee Management Supported
Badge Management Supported
Conferences / Conventions Supported
Exhibit / Vendor Management Supported
Gamification Not Supported
Room Block Management Not Supported
Social Media Promotion Supported
Sponsorship Management Not Supported
Surveys & Feedback Supported
Ticketing Supported
Volunteer Management Not Supported
Weddings / Parties Not Supported

Venue Management Features

Attendee Management Supported
Billing & Invoicing Not Supported
Contract Management Not Supported
Customer Management Supported
Event Management Supported
Food & Beverage Management Supported
Multi-Facility Supported
Reservations Management Not Supported
Resource Booking Not Supported
Sales Management Supported
Staff Management Not Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Supported
General Admission Supported
Kiosk Ticketing Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Supported
Reserved Seating Supported
Season Tickets Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Supported

Event Check In Features

Attendee Segmentation Not Supported
Badge Printing Supported
Data Import / Export Supported
Data Synchronization Supported
Guest List Management Supported
Guest List Search Not Supported
Lead Capture Supported
Multi-Event Supported
QR Codes Supported
Reporting/Analytics Supported
Ticketing Supported

Registration Features

Activity Registration Supported
Attendance Management Supported
Badge Management Supported
Calendar Management Supported
Class Registration Supported
Contact Management Supported
Event Registration Supported
Form Builder Not Supported
Group Registration Supported
Marketing Management Supported
Online Registration Supported
Onsite Registration Supported
Payment Processing Supported
Refund Automation Supported
Self Check-In Not Supported
Surveys & Feedback Supported

Integrations

Facebook Supported
Mailchimp Supported
Artifax Supported
Authorize.Net Supported
Axis LMS Not Supported
Cybersource Supported
Google Analytics Supported
Google Tag Manager Supported
Stripe Supported
Tableau Supported
Xero Supported

Integrations

Facebook Supported
Mailchimp Supported
Artifax Not Supported
Authorize.Net Not Supported
Axis LMS Supported
Cybersource Not Supported
Google Analytics Not Supported
Google Tag Manager Not Supported
Stripe Not Supported
Tableau Not Supported
Xero Not Supported
Claim TicketSearch and update features and information
Claim TicketSearch and update features and information
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Claim TicketSource and update features and information