ThirdsideThirdside Solutions
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TiaTIA Reviews Pte. Ltd.
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Related Products
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About
When you know the real reasons, you can do more of what works, and fix what needs fixing. Sometimes its price. Sometimes it’s as simple as giving more tailored solution demonstrations. Other times you may be lacking critical product features. Improve and prioritize sales enablement, prove your case to product management about new feature requests, institutionalize best practices from your top performers. Uncover new opportunities for account expansion. Get direct feedback on what went well and what could be improved in each sales engagement. Feedback is a gift, and this gift is made of gold. It’s like a 360-degree review for sales professionals, with both praise and constructive feedback. Use this direct feedback from the market to improve personas, messaging, competitive positioning, lead generation, content marketing, and more. All based on market-validated information. Learn about product features making a difference in competitive selling situations.
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About
Tia is a cloud-based review and buyer-message management platform for e-commerce brands, marketplace sellers and agencies managing multiple stores. It brings reviews and buyer chats from connected Shopee, Lazada, Tokopedia and TikTok Shop stores into a shared workspace. AI tools can draft or send replies to customer reviews and questions in the brand's tone of voice and the buyer's language. Teams can use reply templates and rules to handle recurring interactions consistently. Review analytics organize customer feedback to show what buyers praise or report as problems, while reports track response speed and store ratings. By combining marketplace conversations, response workflows and feedback reporting, Tia helps teams manage customer communication across stores and monitor customer feedback about their products and service. The service runs in the cloud and does not require local software installation.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Win-Loss Analysis solution for organizations
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Audience
E-commerce brands, online sellers and agencies selling on Shopee, Lazada, Tokopedia and TikTok Shop.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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PricingMonthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationThirdside Solutions
Founded: 2010
United States
thirdside.com/win-loss-analysis/
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Company InformationTIA Reviews Pte. Ltd.
Founded: 2026
Singapore
tia-reviews.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Lazada
Not Supported
Shopee
Not Supported
TikTok Shop
Not Supported
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