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About

Textla is a cloud-based SMS marketing and messaging platform that makes it easy for businesses to send bulk text messages, manage contacts, and run campaigns from a simple interface. You can upload contact lists (via CSV or integrations), organize them into segments or tags, and then send personalized bulk texts or run scheduled campaigns. Textla supports two-way messaging, meaning recipients can reply, and those responses appear in an inbox that can be shared with a team. It also includes automatic list-cleaning to remove invalid or undeliverable numbers, reducing waste on dead contacts. It provides real-time analytics at the carrier level, so you can see which messages were delivered or failed (including error codes), giving you greater visibility into campaign performance. Additional features include message personalization (names, custom fields), scheduling, keyword opt-ins to grow your list, and integrations to connect with tools like CRM systems.

About

Textline is a business text messaging platform for modern customer support and sales teams. Business texting is a fast, friendly, and convenient communication channel that makes people feel valued. Create better customer experiences and build stronger relationships with customers. Customers want to text you. Stop putting them on hold, and let them get in touch whenever they want, from wherever they are. We make direct, two-way communication possible, even when you’re talking to a large number of people at the same time. Customer support is a group effort. Our platform was built with collaboration in mind, so your team can do its best work. Textline keeps all of your conversations and customer information in one place, so you can monitor your team’s work, create a better process, and measure progress. Set up your phone number and arrange your workspace. Start authentic conversations with customers. Lots of them. Work efficiently using tools and features designed for teamwork.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses, ecommerce shops, service providers, or marketing teams needing a solution to reach customers at scale via SMS

Audience

Companies of all sizes in the USA or Canada

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per month
Free Version Not Supported
Free Trial Supported

Pricing

$59.97 per month
Limited: $59.97 per month
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Textla
United States
www.textla.com

Company Information

Textline
Founded: 2016
United States
textline.com

Alternatives

Alternatives

Text4Customers

Text4Customers

SSA Soft

Categories

Bulk SMS Supported
SMS Marketing Supported

Categories

Customer Service Supported
NPS Supported
SMS Gateways Supported
SMS Marketing Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Supported

Integrations

Zapier Supported
Aircall Not Supported
Easyflow Not Supported
Facebook Messenger Not Supported
Freshdesk Not Supported
Google Chrome Not Supported
Google Sheets Supported
Help Scout Not Supported
Microsoft Excel Supported
Pipedrive Not Supported
Salesforce Not Supported
Sapling AI Writing Assistant Not Supported
Shopify Not Supported
Slack Not Supported
Twilio Not Supported
Vonage Business Not Supported
Vonage Communications APIs (Nexmo) Not Supported
Wufoo Not Supported
Zendesk Not Supported

Integrations

Zapier Supported
Aircall Supported
Easyflow Supported
Facebook Messenger Supported
Freshdesk Supported
Google Chrome Supported
Google Sheets Not Supported
Help Scout Supported
Microsoft Excel Not Supported
Pipedrive Supported
Salesforce Supported
Sapling AI Writing Assistant Supported
Shopify Supported
Slack Supported
Twilio Supported
Vonage Business Supported
Vonage Communications APIs (Nexmo) Supported
Wufoo Supported
Zendesk Supported
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Claim Textline and update features and information