Top Crew Systems

Top Crew Systems

EmpowerU Marketing
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About

Textellent's robust business texting services provide SMS and MMS capability for customer service, sales, and marketing texting programs. Textellent's business texting solution makes designing, managing, measuring, and integrating SMS and MMS campaigns easy. Whether used for customer service, sales, or marketing, Textellent supports your customer journey with an easy-to-use service that text-enables local business lines and serves businesses of any size. Robust scheduling and appointment reminders are also available, as are keywords and shortcodes for easy opt-in programs with TCPA compliance supported by AI.  In addition, Business Texting is supported directly from any web application or web page via Textellent Messenger (a free Google Chrome extension.)

About

Top Crew Systems is a hosted customer communication and local marketing system for small businesses. Its web app brings calls, texts, website forms and email into one inbox, with optional Facebook and Instagram messaging. When a call is missed, it can automatically text the caller from a business number, and replies appear in the same conversation. Optional features include follow-up texts, online booking with text reminders, review requests and opt-in campaigns to past customers. The vendor also builds and manages a business website and can configure a Google Business Profile. Setup covers the selected website, phone and messaging features, followed by an app walkthrough before launch. The service targets owner-operated businesses such as contractors, restaurants, schools, salons, repair shops, clinics and gyms. Monthly charges depend on selected services; calls and texts use separately purchased credits.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Text messaging service for businesses of any size, including service professionals, retail, home services, education, health care, tax & accounting, real estate, and large franchise brands.

Audience

Owner-run small businesses that miss calls during the workday: contractors, home service companies, restaurants, salons, clinics and schools.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$59 per month
Several flexible pricing options are supported.
Free Version Not Supported
Free Trial Supported

Pricing

$115/month
The listed starting plan is $115 per month; annual payment includes one month off. A $149.50 reservation payment is credited toward the subscription. Calls and texts use separately purchased usage credits, with a stated $25 minimum; optional services may add charges.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.9 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The text blast is really good specially when clients call to think me. Because they have received the text from me.
  • My business was able to scale at a different level using this service. The service also saves me time and 2 hours by sending messages for me that I would forget to send. The best text marketing for Tax Pros!
  • I like it because it is not complicated and if something i not understood the technical support team is always available to assist you.
  • It makes my life and my business so simple and easy. I also grew my business with Textellent communicating with current and prospective clients.
  • I love everything about this product I’ve been using since the start! They are constantly upgrading and making it better and better.

Cons

  • I don't have nothing to complain about Textellent.
  • I like everything about the software. The software allows me to be hands off when I do not know what to say to a client to influence them to file with my company.
  • So far I haven't found anything I don't like, its pretty good!
  • There's nothing negative about this product. This product is simply amazing.
  • No cons this product is one of a kind! There is no competition.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Textellent
Founded: 2014
United States
textellent.com/

Company Information

EmpowerU Marketing
Founded: 2026
United States
topcrewsystems.com

Alternatives

Alternatives

2way

2way

2way Message

Categories

Bulk SMS Supported
SMS API Supported
SMS Marketing Supported

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Not Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Not Supported
Recurring Appointments Supported
Room Booking Management Not Supported

Integrations

Adobe Marketo Engage Supported
BlueSnap Supported
Facebook Not Supported
Formstack Supported
FranConnect Supported
Gmail Supported
Google Chrome Supported
HubSpot CRM Supported
Jotform Supported
Nimble Supported
Ontraport Supported
PayPal Supported
PayPal Checkout Supported
Salesmate Supported
Square Banking Supported
TaxWise Supported
Zoho CRM Supported
Zoho Checkout Supported
Zoho Forms Supported
iCloud Supported

Integrations

Adobe Marketo Engage Not Supported
BlueSnap Not Supported
Facebook Supported
Formstack Not Supported
FranConnect Not Supported
Gmail Not Supported
Google Chrome Not Supported
HubSpot CRM Not Supported
Jotform Not Supported
Nimble Not Supported
Ontraport Not Supported
PayPal Not Supported
PayPal Checkout Not Supported
Salesmate Not Supported
Square Banking Not Supported
TaxWise Not Supported
Zoho CRM Not Supported
Zoho Checkout Not Supported
Zoho Forms Not Supported
iCloud Not Supported
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