Top Crew SystemsEmpowerU Marketing
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Related Products
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About
Textellent's robust business texting services provide SMS and MMS capability for customer service, sales, and marketing texting programs.
Textellent's business texting solution makes designing, managing, measuring, and integrating SMS and MMS campaigns easy. Whether used for customer service, sales, or marketing, Textellent supports your customer journey with an easy-to-use service that text-enables local business lines and serves businesses of any size. Robust scheduling and appointment reminders are also available, as are keywords and shortcodes for easy opt-in programs with TCPA compliance supported by AI.
In addition, Business Texting is supported directly from any web application or web page via Textellent Messenger (a free Google Chrome extension.)
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About
Top Crew Systems is a hosted customer communication and local marketing system for small businesses. Its web app brings calls, texts, website forms and email into one inbox, with optional Facebook and Instagram messaging. When a call is missed, it can automatically text the caller from a business number, and replies appear in the same conversation. Optional features include follow-up texts, online booking with text reminders, review requests and opt-in campaigns to past customers. The vendor also builds and manages a business website and can configure a Google Business Profile. Setup covers the selected website, phone and messaging features, followed by an app walkthrough before launch. The service targets owner-operated businesses such as contractors, restaurants, schools, salons, repair shops, clinics and gyms. Monthly charges depend on selected services; calls and texts use separately purchased credits.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Text messaging service for businesses of any size, including service professionals, retail, home services, education, health care, tax & accounting, real estate, and large franchise brands.
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Audience
Owner-run small businesses that miss calls during the workday: contractors, home service companies, restaurants, salons, clinics and schools.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$59 per month
Several flexible pricing options are supported.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$115/month
The listed starting plan is $115 per month; annual payment includes one month off. A $149.50 reservation payment is credited toward the subscription. Calls and texts use separately purchased usage credits, with a stated $25 minimum; optional services may add charges.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationTextellent
Founded: 2014
United States
textellent.com/
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Company InformationEmpowerU Marketing
Founded: 2026
United States
topcrewsystems.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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SMS Marketing Features
2-Way Messaging
Supported
Artificial Intelligence
Supported
Contact Management
Supported
Mass Texting
Supported
Message Personalization
Supported
MMS
Supported
Mobile Coupons
Supported
Mobile Keywords
Supported
Polls / Voting
Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Shortcodes
Supported
Text-to-Win
Supported
Appointment Reminder Features
Appointment Scheduling
Supported
Calendar Management
Supported
Call Reminders
Not Supported
Email Reminders
Supported
Online Booking
Supported
Payment Reminders
Supported
Recurring Appointments
Supported
Rescheduling
Supported
SMS Messaging
Supported
Two-Way Messaging
Supported
Appointment Scheduling Features
Appointment Reminders
Supported
Automated Scheduling
Supported
Calendar Sync
Supported
Client Database
Supported
Group Scheduling
Supported
Mobile Access
Supported
Multi-Location
Supported
Online Booking
Supported
Online Payments
Not Supported
Recurring Appointments
Supported
Room Booking Management
Not Supported
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Integrations
Adobe Marketo Engage
Supported
BlueSnap
Supported
Facebook
Not Supported
Formstack
Supported
FranConnect
Supported
Gmail
Supported
Google Chrome
Supported
HubSpot CRM
Supported
Jotform
Supported
Nimble
Supported
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Integrations
Adobe Marketo Engage
Not Supported
BlueSnap
Not Supported
Facebook
Supported
Formstack
Not Supported
FranConnect
Not Supported
Gmail
Not Supported
Google Chrome
Not Supported
HubSpot CRM
Not Supported
Jotform
Not Supported
Nimble
Not Supported
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