+
+

Related Products

  • Podium
    2,128 Ratings
  • Notifyre
    59 Ratings
    Visit Website
  • Signalmash
    16 Ratings
    Visit Website
  • CallHub
    426 Ratings
    Visit Website
  • Attentive
    1,649 Ratings
    Visit Website
  • ActiveCampaign
    17,291 Ratings
    Visit Website
  • 800.com
    2,370 Ratings
    Visit Website
  • Odoo
    1,705 Ratings
    Visit Website
  • Birdeye
    5,191 Ratings
    Visit Website
  • Connecteam
    10,371 Ratings
    Visit Website

About

Drive up to 5x higher conversions, reach new customers, convert more pipeline, and keep existing customers engaged—all with the power of TextUs. TextUs is the most flexible, easiest-to-use business texting platform on the market. Automate your SMS with sequences or Keywords, have conversational 1:1 messages or send personalized SMS campaigns to an audience segment. The power of TextUs allows you to start connecting with your customers in ways that get attention.

About

TrueDialog is an enterprise-grade SMS texting platform built for businesses and higher education institutions. TrueDialog is a plug and play business texting solution that comes with dozens of pre-built tools as well as a robust SMS texting API. Its applications include SMS marketing, SMS customer service, emergency alerts, and two-way texting.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Reach new customers, convert more pipeline, and keep existing customers engaged.

Audience

Businesses, contact centers, and higher education

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$749 per month
Two-way Messaging
SMS Campaigns (Basic or Pro)
10-Digit Texting Number
Unlimited Contacts and Users
Shared Inboxes
Analytics & Reporting
Unlimited Keywords
Unlimited Automated Sequences
Integrations (HubSpot, Salesforce, etc.)
API Access
Toll-Free / Short-Code Eligible
Free Version
Free Trial

Pricing

$79.00/month
Pay as you go - no monthly fee
Small business - $99 per month
Business pro - $375 per month
Enterprise - $899 per month
Custom Enterprise - $2499 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 5.0 / 5
features 4.6 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • TextUs is easy to use and we get a good response to our messages. Support is quick to respond to issues. Our account manager is wonderful - helpful and provides proactive communication.

Cons

  • We have had some unforeseen issues that took a while to resolve. Better communication from leadership needed at times.

Pros & Cons from Real Users

Pros

  • As an Engineer in MNC, contacting other MNC for work purposes needs a different kind of attention and helping features from normal SMS. TrueDialog helps a lot in managing company-wise Contacts and documents. A professional messaging app.
  • It is easy to set up, use and manage the application including giving out replies and responses to each text. You can easily keep in touch with customers and other users.
  • * The user interface is easy to understand and helps with using most of the features to their fullest. Their live training session helped me get up and running quickly. Great product and service overall. * I Really like the ability to schedule messages and personalize them for each customer at a mass scale. * Affordable pricing, great support team.
  • It offers a smart SMS sending feature to send mass SMS very easily. Enabling this tool with business is very easy. Integrated with CRM tools. The Mobile version also supported.
  • Excellent pricing Portal UI is easy to use and is deep in functionality API availability Terrific customer service

Cons

  • There is no such con of the TrueDialog but they should move their price to a more reasonable section.
  • It is gonna be a waste of time, energy and resources If the sms is sent to users who do not give importance to text messages.
  • * No big drawbacks as compared to other services with same features.
  • It worked great for me. Nothing to share about cons.
  • Provisioning shortcodes can be slow due to carrier approvals

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

TextUs
Founded: 2012
United States
www.textus.com

Company Information

TrueDialog
Founded: 2011
United States
truedialog.com

Alternatives

Fext

Fext

Pericarp Software

Alternatives

Rectxt

Rectxt

Keeyora
SMS-Magic

SMS-Magic

Screen-Magic Mobile Media Inc

Categories

Categories

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Recruiting Features

Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Alumni Management Features

Event Management
Fundraising Management
Jobs Board
Mailing List Management
Member Accounts
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Higher Education Features

Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Faculty / Staff Management
Financial Aid Management
Fundraising Management
Housing Management
Scheduling
Student Information / Records
Student Portal

Mobile Marketing Features

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

Registration Features

Activity Registration
Attendance Management
Badge Management
Calendar Management
Class Registration
Contact Management
Event Registration
Form Builder
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Automation
Self Check-In
Surveys & Feedback

Integrations

HubSpot CRM
HubSpot Customer Platform
Salesforce
Adobe Marketo Engage
Allo
BlueSky Medical Staffing Software
Bullhorn
Greenhouse
Microsoft Dynamics 365
Mok
Nexus
Planfix
ShapeNet
Staffing Engine
Tracker
Velocify
Workday HCM
Zapier

Integrations

HubSpot CRM
HubSpot Customer Platform
Salesforce
Adobe Marketo Engage
Allo
BlueSky Medical Staffing Software
Bullhorn
Greenhouse
Microsoft Dynamics 365
Mok
Nexus
Planfix
ShapeNet
Staffing Engine
Tracker
Velocify
Workday HCM
Zapier
Claim TextUs and update features and information
Claim TextUs and update features and information
Claim TrueDialog and update features and information
Claim TrueDialog and update features and information