TextUs vs. Texting Base Comparison


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About Drive up to 5x higher conversions, reach new customers, convert more pipeline, and keep existing customers engaged—all with the power of TextUs. TextUs is the most flexible, easiest-to-use business texting platform on the market. Automate your SMS with sequences or Keywords, have conversational 1:1 messages or send personalized SMS campaigns to an audience segment. The power of TextUs allows you to start connecting with your customers in ways that get attention.	About Texting Base is a spam-free cloud-based text marketing software that is suitable for mid-sized and large companies. Texting Base offers features such as group texting, campaign management, personalized campaigns, and message scheduling. With Texting Base's scheduled messaging feature, users can send campaigns at predefined times. Texting Base also features smart groups that enables users to tag individuals in the contact lists based on their attributes.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Reach new customers, convert more pipeline, and keep existing customers engaged.	Audience mid-sized and large companies
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $749 per month Two-way Messaging SMS Campaigns (Basic or Pro) 10-Digit Texting Number Unlimited Contacts and Users Shared Inboxes Analytics & Reporting Unlimited Keywords Unlimited Automated Sequences Integrations (HubSpot, Salesforce, etc.) API Access Toll-Free / Short-Code Eligible Free Version Not Supported Free Trial Not Supported	Pricing $50.00/month/user Starting price $50.00/month/user Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews	Reviews/Ratings Overall 3.0 / 5 ease 3.0 / 5 features 2.5 / 5 design 3.0 / 5 support 3.0 / 5 Read all reviews
Pros & Cons from Real Users Pros TextUs is easy to use and we get a good response to our messages. Support is quick to respond to issues. Our account manager is wonderful - helpful and provides proactive communication. Cons We have had some unforeseen issues that took a while to resolve. Better communication from leadership needed at times.	Pros & Cons from Real Users Pros NOTHING. I never used the services. It was the first one to pop up, when I found another company they would not refund me. POOR DECISION! DO NOT SUPPORT THEM plenty of companies out there. I've been with Texting Base for 4 years. If I ever had an issue, they've made it right. Their customer service keeps me as a client. I've had several emergencies, that were my fault but they've handle it, even late at night. Cons I signed up, but found another program that was easier and cheaper. I tried canceling, within a day or two, never sending 1 text and I was told that I could not cancel. I will be losing my $200. The excuse was that they use a 3rd party for all transactions and they don't give refunds. I find this policy horrible and unfair. I don't recommend this company to anyone, KEEP SEARCHING. They should run a fair and honest business, They don't, DO NOT SUPPORT THEM. There are cheaper services but I feel there is loss in customer service with others that make this company worth continuing doing business with. I wish they had a one time payment option in addition to the subscription. Offer a worthwhile discount with a subscription to make it worth it, but also be able to pay without subscribing. I use the service 8 months out of the year. If they had this option my review could be stronger.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information TextUs Founded: 2012 United States www.textus.com	Company Information Texting Base Founded: 2012 United States www.textingbase.com
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Categories Bulk SMS Supported Business Text Messaging Supported Internal Communications Supported Live Chat Supported Recruiting Supported SMS API Supported SMS Marketing Supported Workforce Management Supported	Categories Bulk SMS Supported SMS Marketing Supported
SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Not Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported Show More Features Recruiting Features Assessments Not Supported Background Screening Supported CRM Supported Interaction Tracking Supported Internal HR Supported Interview Management Supported Job Board Posting Supported Job Requisition Not Supported Onboarding Supported Recruiting Firms Supported Reference Checking Not Supported Resume Parsing Not Supported Self Service Portal Supported Workforce Management Features Budgeting & Forecasting Not Supported Contractor Management Not Supported Employee Lifecycle Management Not Supported Labor Projection Not Supported Performance Appraisal Not Supported Recruiting Management Supported Scheduling Supported Skills Tracking Not Supported Time & Attendance Supported Variable Workforce Not Supported	SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Supported
Integrations Allo Supported BlueSky Medical Staffing Software Supported Bullhorn Supported Greenhouse Supported HubSpot CRM Supported HubSpot Customer Platform Supported JobDiva Supported Mok Supported Oracle Fusion Cloud HCM Supported Oracle Taleo Supported Planfix Supported Salesforce Supported Staffing Engine Supported Staffing Referrals Supported Tracker Supported Workday HCM Supported Zapier Supported Show More Integrations View All 17 Integrations	Integrations Allo Not Supported BlueSky Medical Staffing Software Not Supported Bullhorn Not Supported Greenhouse Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported JobDiva Not Supported Mok Not Supported Oracle Fusion Cloud HCM Not Supported Oracle Taleo Not Supported Planfix Not Supported Salesforce Not Supported Staffing Engine Not Supported Staffing Referrals Not Supported Tracker Not Supported Workday HCM Not Supported Zapier Not Supported Show More Integrations
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