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About

The platform indexes BI tools and semantic layers, documents data in dbt, and uses OpenAI and language models to provide self-serve power analytics. With TextQL, non-technical users can easily and quickly work with data by asking questions in their work context (Slack/Teams/email) and getting automated answers quickly and safely. The platform also leverages NLP and semantic layers, including the dbt Labs semantic layer, to ensure reasonable solutions. TextQL's elegant handoffs to human analysts, when required, dramatically simplify the whole question-to-answer process with AI. At TextQL, our mission is to empower business teams to access the data that they're looking for in less than a minute. To accomplish this, we help data teams surface and create documentation for their data so that business teams can trust that their reports are up to date.

About

Twig semantically analyzes your documentation, knowledge bases, and past support tickets. Answering complex customer questions and reducing costs by 30%. AI models are trained on publicly available data. Increase productivity and reduce variance in support quality. Twig is an AI layer that works on top of your existing customer support applications. Twig helps your support agents respond quickly to customers with better responses. We use the latest AI has to offer to make every support agent a superstar. AI scans through all your documentation, knowledge bases, support tickets, etc to provide a recommended response. Citations help you know that the response is accurate and increases trust. AI betters itself by learning from your agents. Improving agent productivity and keeping high-quality CSAT is critical to every CX organization. Brings higher minimum standards on response quality and helps agents notice potential risks in responses.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations searching for a platform that simplifies the data-to-insight process

Audience

Businesses and support agents seeking a tool to manage documentation, knowledge bases, and support tickets

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

TextQL
United States
www.textql.com

Company Information

Twig
United States
www.twig.so/

Alternatives

Alternatives

SuperSupport

SuperSupport

SuperAGI

Categories

Categories

Integrations

Salesforce
AI Agents Directory
Amazon Redshift
Dash
Docusaurus
Docz
Dropbox Paper
Eclipse PHP
FuelPHP
GitBook
GitHub
Google Chrome
Google Cloud BigQuery
Microsoft Teams
Plaid
ServiceNow
Slack
Snowflake
Starburst Enterprise
Zendesk

Integrations

Salesforce
AI Agents Directory
Amazon Redshift
Dash
Docusaurus
Docz
Dropbox Paper
Eclipse PHP
FuelPHP
GitBook
GitHub
Google Chrome
Google Cloud BigQuery
Microsoft Teams
Plaid
ServiceNow
Slack
Snowflake
Starburst Enterprise
Zendesk
Claim TextQL and update features and information
Claim TextQL and update features and information
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