Related Products
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About
Until recently, landline VoIP and toll-free phone numbers couldn't text. Now they can have true two-way text conversations with business-class tools. Can your business landline, toll-free or VoIP number be text enabled? Most business landline VoIP and toll free telephone numbers can be activated with TextBox. Of course mobile numbers cannot because they are already text enabled. If your number is eligible and verified, activating it is a simple process that only takes minutes. If your business landline, VoIP or toll-free number is eligible, the next step is to verify that your business is the owner of the number(s) to be activated. The simplest way is for us to call you at the number to verify it is yours and send you an electronic Letter of Authorization for permission to activate the number(s).
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About
Textel is a business texting platform designed to actually improve your customer experience through AI and human-powered conversations. Connect with customers at scale or 1:1 in Textel’s compliant and seamless platform. With Textel, deepen relationships with your customers and boost revenue while extending the efficiency of your team. Use conversational and AI-powered texting to connect with your customers on the tools your team is already comfortable with. Since we’re built into your CCaaS platform, the connection becomes easy, with either agent-driven or agentless SMS and MMS. Get personal(ized) with 1:1 conversational texting. Have two-way conversations with your customers using agent-driven or agentless SMS and MMS. Share pictures or links to give them quick access to the information they need and build loyalty. Then, track conversation history using Textel in your existing customer platform for constant improvement.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Call centers seeking an omnichannel contact center solution to streamline operations and delight their customers
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Audience
Businesses seeking a tool to send and receive SMS and MMS text messages to increase customer engagement
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$49 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationTextBox
Founded: 1994
United States
www.businesstextbox.com
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Company InformationTextel
United States
textel.net
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Categories |
Categories |
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SMS Marketing Features
2-Way Messaging
Not Supported
Artificial Intelligence
Not Supported
Contact Management
Supported
Mass Texting
Not Supported
Message Personalization
Not Supported
MMS
Supported
Mobile Coupons
Not Supported
Mobile Keywords
Supported
Polls / Voting
Not Supported
Reporting/Analytics
Not Supported
Scheduled Messaging
Supported
Shortcodes
Not Supported
Text-to-Win
Not Supported
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Integrations
Genesys Cloud CX
Not Supported
Meevo
Not Supported
NiCE CXone Mpower
Not Supported
RingCentral RingCX
Not Supported
STX
Not Supported
SalonBiz
Not Supported
SpiceX
Not Supported
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Integrations
Genesys Cloud CX
Supported
Meevo
Supported
NiCE CXone Mpower
Supported
RingCentral RingCX
Supported
STX
Supported
SalonBiz
Supported
SpiceX
Supported
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